Manager Store
Resume:
ERIC JOHNSON
Gainesville, Ga. 30507 *****************@*****.***
Service Manager
7+years as an exceptional and dedicated Service manager and effective leader who excels at using proven methods and cutting-edge technology to successfully cut costs, streamline operations and increase productivity. Assertive and enthusiastic, with extensive knowledge of process optimization and an unsurpassed work ethic
Core Competencies
Strategic planning
Process Improvements
Global and strategic sourcing
Cost reduction and containment
Negotiations expert
Systems implementations
Procedure development
Team building
Financial oversight
Training: Diversity training. Team Building. Microsoft Office. Safety. USA Army.
Professional Experience
Lowes Home Improvement 2015 – Present
Service Manager / Assistant Store Manager
Oversees store programs through effective delegation and management of work.
Oversees employees, time, and resources, including securing appropriate staff coverage.
Assisting in the recruitment/selection processes.
Overseeing the opening and closing procedures in the store.
Overseeing handling cash deposits and outflow for a multimillion dollar business.
Ensuring store compliance with all safety procedures.
Responsible for increasing sales and maximizing profit margins through forecasting, sales reports, store promotions/programs, and managing inventory.
ERIC JOHNSON Page 2
Home Depot 2008 - 2015
District Supervisor
Overseen 12 stores in South Atlanta district 235.
District Safety captain 6 years.
Managed Travel expenses for associates.
Hold team meetings and created successful work flow and expectations.
Managed various vendor special projects.
Drives Execution & Self Motivated:
Demonstrates the ability to deliver results without close supervision despite a large work load.
Completing demands at 1000% in a fast-paced environment.
Ensures tasks are completed on time, without error, and meet quality standards.
Datatec System 1999 - 2006
Operation Manager
Managed multiples contracts, (Home Depot, Lowes Hardware, BB&T Band, Nations Bank.
Configurated customer work tool (servers, network and computer devices) to meet today’s expectations.
Managed e-deploy a tool design for customers to witness the configuration of their product.
Managed facility and practiced all safety requirements.
Conduct daily meetings with all associates to set expectations.
Worked with other major companies; Cisco, Lucent Technology, Nortel Networks, IBM.
Specialized in IBM RS6000 servers and all POS applications.
Invented a program for NCR / IBM named (.diag) in 2004.
Education
Labette Community College 1985 - 1987
Associate Degree (ABA)
Business Administration
Grace International Bible University 2017
Doctor of Theology (Th.D.)
Ashworth College Present
Psychology Degree (BS)
Bachelor of Science in Psychology.
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