ERIC JOHNSON

**** **** **** 678-***-****

Gainesville, Ga. 30507 ac6nvf@r.postjobfree.com

Service Manager

7+years as an exceptional and dedicated Service manager and effective leader who excels at using proven methods and cutting-edge technology to successfully cut costs, streamline operations and increase productivity. Assertive and enthusiastic, with extensive knowledge of process optimization and an unsurpassed work ethic

Core Competencies

Strategic planning

Process Improvements

Global and strategic sourcing

Cost reduction and containment

Negotiations expert

Systems implementations

Procedure development

Team building

Financial oversight

Training: Diversity training. Team Building. Microsoft Office. Safety. USA Army.

Professional Experience

Lowes Home Improvement 2015 – Present

Service Manager / Assistant Store Manager

Oversees store programs through effective delegation and management of work.

Oversees employees, time, and resources, including securing appropriate staff coverage.

Assisting in the recruitment/selection processes.

Overseeing the opening and closing procedures in the store.

Overseeing handling cash deposits and outflow for a multimillion dollar business.

Ensuring store compliance with all safety procedures.

Responsible for increasing sales and maximizing profit margins through forecasting, sales reports, store promotions/programs, and managing inventory.

ERIC JOHNSON Page 2

Home Depot 2008 - 2015

District Supervisor

Overseen 12 stores in South Atlanta district 235.

District Safety captain 6 years.

Managed Travel expenses for associates.

Hold team meetings and created successful work flow and expectations.

Managed various vendor special projects.

Drives Execution & Self Motivated:

Demonstrates the ability to deliver results without close supervision despite a large work load.

Completing demands at 1000% in a fast-paced environment.

Ensures tasks are completed on time, without error, and meet quality standards.

Datatec System 1999 - 2006

Operation Manager

Managed multiples contracts, (Home Depot, Lowes Hardware, BB&T Band, Nations Bank.

Configurated customer work tool (servers, network and computer devices) to meet today’s expectations.

Managed e-deploy a tool design for customers to witness the configuration of their product.

Managed facility and practiced all safety requirements.

Conduct daily meetings with all associates to set expectations.

Worked with other major companies; Cisco, Lucent Technology, Nortel Networks, IBM.

Specialized in IBM RS6000 servers and all POS applications.

Invented a program for NCR / IBM named (.diag) in 2004.

Education

Labette Community College 1985 - 1987

Associate Degree (ABA)

Business Administration

Grace International Bible University 2017

Doctor of Theology (Th.D.)

Ashworth College Present

Psychology Degree (BS)

Bachelor of Science in Psychology.

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