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Manager Management

El Paso, Texas, United States
August 14, 2018

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Ermel Don Doyle Jr.


Chief Executive Officer

Sycamore Healthcare Bakersfield, CA

**** - present

Management of day-to-day operations of Sycamore-owned RCFE and ARF facilities. Creation and implementation of marketing plans for Sycamore-owned and non- Sycamore owned facilities on consulting basis. Consultation with health related companies and organizations regarding problem resolution for operational and management issues. Training and precepting for all levels of health related companies and organizations staff and management. Oversight of staff and management services for health related companies and organizations. Operating through Management agreements, Temporary Management and Receiverships of health related companies and organizations including Due diligence of facilities for management overview, sale and pre survey, management including return to owner, sale and closure. The creation and Implementation of plans to remove facilities from Immediate Jeopardy or Focused Review situations. Creation and implementation of plans of correction for health related companies and organizations. Creation and implementation of closing plans for skilled nursing facilities in accordance with California Health and Safety Code. Work with the court system as Receiver for varied companies and organizations health and non-health related. Review and offer opinions of on-going sale, licensing issues, lease, interim management agreements and all areas of sale of Skilled Nursing facilities, residential care facilities and general health care related entities. 08/16-10/16

Brentwood Manor, Santa Monica


Assist Owner and management after unsuccessful closure plan was rejected by the State of California, Dept. of Social Services. Wrote and submitted the new closure, met with residents and their legal counsel to discuss the plan and create needs and services plan that accurately reflected the resident’s conditions and needs. Placed knowledgeable staff in the facility to facilitate the closure and assist management in day to day operations until a minimum of residents left in the building and ownership felt it could then continue closure without assistance.

12/2014 - Current

Glad Investments


Assist Trustee of an estate with a Skilled Nursing Facility License in closing paperwork and assist Trustee with the desire have current operator become licensed or finding new Operators or closing the facility if the current manager cannot be licensed timely. Assist the Trustee in facility revenue intake and disbursal to the operators. 8/2014 – Current

Herman Health Care Center San Jose, CA

Interim Administrator

Administrator for a 99-bed facility. Managing day to day operations, budgeting, starting and the implementation of EMR for the facility, oversee remodel of facility to add 6 beds to current license capacity& remodel bathrooms. Encouraging staff to be independent workers and create a Patient-Centered Care model. Trained through the AIT program the facility owner to take the Administrators position. 3/10 – 3/14

Planned Parenthood Golden Gate, San Francisco, CA

Interim COO

Operations Consultant Hired as turnaround specialist for operations of a financially troubled non-profit health provider in the San Francisco area. Providing care in 8 health centers around the San Francisco area. Administer day-to-day operations for the organization, including significant financial overview and recommendations, assisting operations with daily cash flow analysis, interact with creditors, working with interim financial team, start budgeting for the 2011 fiscal year, work at the health center level with onsite managers to assist with patient flow, review all aspects of the organization to increase efficiencies throughout. Provided implementation of policies and procedures and significant interaction with the management staff. Joined team as the Interim COO to assist with long term turnaround of all areas of concern .Worked with Bankruptcy trustee to disseminate medical records.

5/07 – 5/08 and 6/11 – 8/11

Millbrae Serra Convalescent Center Millbrae, CA

Assisted the Administrator of a (then) troubled 120 bed skilled nursing facility. Worked with the Administrator on day-to-day operations of facility, including staff replacement, implementation of new policies and procedures and interaction with Department of Health Services. Assisted facility to regain and maintain professional standards of care. In 2011 I assisted the facility in closing by writing the closure plan and assisting staff with education of how closures occur and the effects on patients and staff. 7/09 – 5/10

Barbara Worth Resort, El Centro, California

Served as general business receiver for a resort hotel, restaurant/banquet facility and golf course operation. Owners defaulted on loans to bank/holder of first deed of trust and terminated all business operations. Re-established golf course operations; engaged in detailed analysis of general business operations for determination of feasibility of re- opening hotel and restaurant/banquet operations. Re-establishment of operations required engagement with local community and business groups to re-establish golf operations. Negotiations with creditors regarding severely delinquent bills. Forensic investigation resulting in recovery of substantial missing kitchen equipment. 07/08 – 12/08

Yacoobian Enterprises, LP, Los Angeles, California Served as general business receiver for three residential hotels with commercial rentals in the downtown Los Angeles area. Served as rents and profits receiver for multi use automotive service rental property in Canoga Park, CA. Operated the hotels on a day to day basis; implemented computerized accounting systems and brought accounting current (120 days delinquent), including computerized tracking of revenues and expenses; negotiated new retail rental agreements; established repayment plans for late and non-payers to reduce evictions. Results included positive cash flow, significant reduction in delinquent accounts (all within 30 days) and scheduling of deferred maintenance schedule to ensure continuous operation of the property without interruption.

Operations Consultant

10/ 06 – 5/08

Doctors Medical Center San Pablo, West Contra Costa Healthcare District, Contra Costa, California (232 bed hospital)

Patient Care Ombudsman

Appointed by the United States Bankruptcy Court for the Northern District of California for the purpose of reporting to the Court regarding patient care provided by Hospital, as well as identifying issues arising during the course of a Chapter 9 (municipality) bankruptcy proceeding.

5/07 – 5/08

Kern Valley Healthcare District, Mountain Mesa, California (74 beds) Assumed management of the operations of a troubled distinct part skilled nursing facility owned by the Kern Valley Healthcare District. Administered day-to-day operations of facility, including significant staff training, implementation of new policies and procedures and significant interaction with Department of Public Health. Prior to assumption of management, the facility had experienced 3 substandard surveys, with deficiency levels in multiple areas ranging in scope and severity from levels G to L, including an immediate jeopardy for medication errors, with only 10 days from revocation of Medi-Cal and Medicare certification and imminent closure by the California Department of Public Health. Within 3 months, the facility was returned to professional standards of care and received a zero deficiency survey. Daily management of operations has been returned to Healthcare District’s long term management. 5/07 – 5/08

Palm Drive Nursing and Rehab, Sebastopol, California (36 bed hospital) Engaged for the purpose of administering closure of District Hospital, including creation of Plan of Closure, interface with State and Local officials, Ombudsman, patient families and Residents regarding closure of Hospital and discharge of patients and relocation of residents to other suitable environments, including appropriate alternative facilities. 4/06 – 4/07

Canaan Health Care Center Menlo Park, CA

Assumed management of the operations of a troubled skilled nursing facility. Administered day-to-day operations of facility, including significant staff training, implementation of new policies and procedures and significant interaction with Department of Public Health. Prior to assumption of management, the facility had experienced multiple substandard surveys and the threat of imminent closure by the California Department of Public Health. Within 3 months, the facility was placed in substantial compliance and passed its survey.

Receiver: Appointed by the California Superior Court by request of State Regulatory Agency (California Department of Health Services) under provisions of California law (Health & Safety Code Section 1329) to oversee management and operations of facilities pursuant to the provisions of the Health & Safety Code where a Court has determined that the operations are not in compliance with State and/or Federal laws and regulations.

Temporary Manager: Appointed to operate Skilled Nursing Facility by State

(California Department of Health Care Services) or Federal (Centers for Medicare/Medicaid Services) Regulatory Agency to operate Skilled Nursing Facility as a substitute facility manager or administrator with authority to hire, terminate, or reassign staff, obligate facility funds, alter facility procedures, and manage the facility in order to correct deficiencies identified in the facility's operation. Served as both the Temporary Manager and Receiver at Huntington Healthcare Center, Los Angeles, California (99 beds); Applewood Inn, Redding CA (125 beds); St. Erne Healthcare Center, Inglewood, CA (275 beds); Rehab Specialties Inn, Anderson CA (143 beds); Monter Convalescent Hospital (30 beds); Burlingame Healthcare Center, Burlingame, CA (281 bed

Served as a Receiver at Centers for Elders Independence, Oakland, CA (60 units); Orchard Gables/Wilcox Convalescent Hospital, Hollywood, CA (59 beds); Immaculate Care Center, Oakland, CA (35 beds)

Served as the Temporary Manager at Villa Maria Elena, Compton, CA (99 beds); Capitola Care Center, Santa Cruz, CA (99 beds); Pleasant Care – Napa, CA (99 beds) Beverly Healthcare Fort Smith, AR

Administrator/ Consultant

Management of day-to-day operations of skilled nursing facilities. Responsible for identification of areas of non-compliance and formulation of action plans for correction. Provided guidance in development of plan to remove local facility from immediate jeopardy.

New Horizons Community Care Center Inglewood, CA

10/2000 – 12/2001

Assumed control of operations of a (then) troubled 99 bed skilled nursing facility from evicted tenant/operator. Administered day-to-day operations of facility, including significant staff replacement, implementation of new policies and procedures and significant interaction with Department of Health Services. Returned facility to professional standards of care and turned operations over to long term management. Aspen Healthcare Redwood City, CA

Chief Operations Officer 1998 - 1999

Assessment of facilities owned and operated by healthcare chain for continued viability of operations. Conducted due diligence review on existing facilities and potential acquisitions including creating CHOW packages for aquisitions. Created strategic plan for continued healthcare operations of chain. Prepared facilities for sale and closure. Managed and oversaw day-to-day operations. Hired and trained administrators. Assisted in networking (LAN and WAN) all facilities and Corporate. Introduced marketing plans company wide.

Pacific Regency Arvin, CA

Administrator 1987 – 1998

Assumed management of day-to-day operations of troubled facility. Created and implemented plan to remove facility from Focused Review. Obtained and maintained 99% occupancy and turned facility into profitable operation. Served as Preceptor for AIT program.

Pacific Regency Management Arvin, CA

Senior Consultant 1984 – 1998

Conducted due diligence investigations for acquisition and licensure of facilities. Acted as Team Leader for facility under Focused Review. Oversight of independently-managed facilities. Reviewed and implemented facility policies and procedures. Evaluated staff and vendor contracts for approval/renewal. Creation and implementation of marketing plan. Oversaw establishment of operations for new and newly-acquired facilities, as well as closing of facilities, as necessary.


2009 Pepperdine University Strauss Institute for Dispute Resolution Irvine, CA Certificate in Dispute Resolution

1987 California Coast University Santa Ana, CA

Bachelor of Arts, Business Management

Professional Licenses

1980 Fanny Allen School Of Nursing Winooski, VT

California Licensed Vocational Nursing #VN107919 California Nursing Home Administrator #NHA 4948 California Preceptor for Administrator in Training California Staff Developer

California RCFE California ARF

Member, California Receiver’s Forum

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