QA Engineer
Resume:
RHONDA PURNELL
Hermitage, Tn. 37076
******.*******@*****.***
Professional Summary: Detail oriented, Project Coordination, Business Analysis, Office Manager, Executive Assistant with excellent communication and computer skills, Certified Scrum Master, QA Engineer
WORK HISTORY
VITALCHEK-LexisNexis - Brentwood, TN 08/2012-Current
QA Engineer III
DAVE – Database Application for Vital Events is a web based Electronic Vital Records System designed to meet NCHS guidelines. This product is currently used by over 10K employees in six states to register the following events: Birth, Death, Fetal Death, ITOP, Marriage and Divorce.
Develop the Test Plan for the implementation of hosting DAVE for new clients including Testing Scope, Logistics of the Testing Design & Process, Assignment Details and Performance tracking as a Test Lead.
Conduct web services testing to incorporate the interface between third party vendors and DAVE by creating xml data files, using APIs to import the files into DAVE, validating the data in DAVE and providing the results back to the third party vendor.
Create the Release Notes for DAVE releases, interim DAVE hot fix releases, and new modules of DAVE for all clients.
Used ALM for creating manual test scripts; Selenium IDE plugin for creating and executing automated test scripts, JIRA for reporting, re-testing and closing defects based on SRS, functional specifications, and print rules for the state specific requirements.
Conducted GUI testing and end-to-end testing of client requirements, business use cases, and JIRA validation.
Execute SQL queries in MS-SQL Server for back-end verification, retrieval of test data for UI verification and Reports.
Created the process flow diagrams, mockup screens for client-specific enhancements, test case scenarios and test scripts for the new onboarding client
Assist Project Management and Business Analyst Teams with creation/verification of Functional Specifications, User’s Manuals and other supporting documents for all clients by providing updates to the technical documents using Microsoft SharePoint application.
Constant communication with the Development, BA and Product teams regarding issue detection, reproducibility, resolution and requirement verification
Knowledgeable with testing Kiosks and integration into in house platforms.
Environment: ALM, JIRA, Agile, IE 10/11, MS-SQL Server, MS Office 2010, 2013. Lync, SharePoint and Windows 7.
ASURION – Nashville, TN 02/2012 – 06/2012
UAT Analyst – contract position
Worked with web based applications and tested those in Quality Center
Took on the project to assist the department in getting their new web based application tested
Prepared daily status reports to determine what percentage testing was for each day
Handled software manual testing
Updated monthly scope reports with ROMs and LOEs for each assigned account
Attended daily meetings to discuss testing status for the Web applications
Staged data to test claims applications in SQL and by filing a claim in the AQ03 environment
Gathered information for testing by using requirements assigned to user stories on SQA Dashboard
Wrote and worked with Frontline agents to execute tests in Quality Center
CORIZON HEALTH/PHS – Brentwood, TN 02/2009 – 01/2012
Quality Assurance Analyst
Worked on Track-It Tickets and TFS items and assigned them to developers
Project coordinator for RIIS account and conference call set up
Project coordinator for Claims issues and meeting set up
Assisted Project Managers, Developers, Technicians and QA with various testing related tasks
QA tester for Catalyst 3 conversions using Test Manager
Cat Chat backup for conversion issues
Handled Regression, Smoke and Production testing in UAT and other testing environments
Created UAT test plans, test cases and executed those tests
Gathered business requirements from BAs and developers
Reported findings and defects to the department and project team
DIGICHART, INC. – Brentwood, TN 01/2008 – 12/2008
Project Coordinator/QA
Provided business analysis for new features and reported issues
Supported beta clients through answering questions, training and writing release notes
Handled project coordination and analysis for enterprise level development teams, including a Spanish language version of a key piece of software used by clients
Entered issue tracking into Visual Studio Team System (VSTS)/Team Foundation Server and logged bugs and enhancements
Assisted with coordination efforts between Product Development, Quality Assurance and Technical Operations teams
Supported e-prescribing initiative and roll out for new clients
Handled testing and debugging for a new version of an application prior to and just after release dates
Coordinated the 2008 DigiChart, Inc. Users Group Forum
CERTIFICATIONS AND TECHNICAL SKILLS
HIPAA Training and Education Program – 2010
Scrum – Master Certification (2010)
Quality Center 2010
Catalyst 1, 2, 3
MS Visual Studio Team System
Test Manager
SQL
MS CRM
Track – It Defect Tracking system
MS Office Suite (trainer for Intermediate and Advanced Word, Excel and PowerPoint)
Training for: Word Perfect – Advanced, Lotus – Advanced, Scrum Master – Beginner to Advanced, Catalyst – Beginner to Advanced, Windows Introduction
Jira Defect Tracking system
QA Complete – ALM
Automation testing in Selenium
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