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QA Engineer

Hermitage, Tennessee, United States
August 13, 2018

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*** ****** ****** *****

Hermitage, Tn. 37076


Professional Summary: Detail oriented, Project Coordination, Business Analysis, Office Manager, Executive Assistant with excellent communication and computer skills, Certified Scrum Master, QA Engineer


VITALCHEK-LexisNexis - Brentwood, TN 08/2012-Current

QA Engineer III

DAVE – Database Application for Vital Events is a web based Electronic Vital Records System designed to meet NCHS guidelines. This product is currently used by over 10K employees in six states to register the following events: Birth, Death, Fetal Death, ITOP, Marriage and Divorce.

Develop the Test Plan for the implementation of hosting DAVE for new clients including Testing Scope, Logistics of the Testing Design & Process, Assignment Details and Performance tracking as a Test Lead.

Conduct web services testing to incorporate the interface between third party vendors and DAVE by creating xml data files, using APIs to import the files into DAVE, validating the data in DAVE and providing the results back to the third party vendor.

Create the Release Notes for DAVE releases, interim DAVE hot fix releases, and new modules of DAVE for all clients.

Used ALM for creating manual test scripts; Selenium IDE plugin for creating and executing automated test scripts, JIRA for reporting, re-testing and closing defects based on SRS, functional specifications, and print rules for the state specific requirements.

Conducted GUI testing and end-to-end testing of client requirements, business use cases, and JIRA validation.

Execute SQL queries in MS-SQL Server for back-end verification, retrieval of test data for UI verification and Reports.

Created the process flow diagrams, mockup screens for client-specific enhancements, test case scenarios and test scripts for the new onboarding client

Assist Project Management and Business Analyst Teams with creation/verification of Functional Specifications, User’s Manuals and other supporting documents for all clients by providing updates to the technical documents using Microsoft SharePoint application.

Constant communication with the Development, BA and Product teams regarding issue detection, reproducibility, resolution and requirement verification

Knowledgeable with testing Kiosks and integration into in house platforms.

Environment: ALM, JIRA, Agile, IE 10/11, MS-SQL Server, MS Office 2010, 2013. Lync, SharePoint and Windows 7.

ASURION – Nashville, TN 02/2012 – 06/2012

UAT Analyst – contract position

Worked with web based applications and tested those in Quality Center

Took on the project to assist the department in getting their new web based application tested

Prepared daily status reports to determine what percentage testing was for each day

Handled software manual testing

Updated monthly scope reports with ROMs and LOEs for each assigned account

Attended daily meetings to discuss testing status for the Web applications

Staged data to test claims applications in SQL and by filing a claim in the AQ03 environment

Gathered information for testing by using requirements assigned to user stories on SQA Dashboard

Wrote and worked with Frontline agents to execute tests in Quality Center

CORIZON HEALTH/PHS – Brentwood, TN 02/2009 – 01/2012

Quality Assurance Analyst

Worked on Track-It Tickets and TFS items and assigned them to developers

Project coordinator for RIIS account and conference call set up

Project coordinator for Claims issues and meeting set up

Assisted Project Managers, Developers, Technicians and QA with various testing related tasks

QA tester for Catalyst 3 conversions using Test Manager

Cat Chat backup for conversion issues

Handled Regression, Smoke and Production testing in UAT and other testing environments

Created UAT test plans, test cases and executed those tests

Gathered business requirements from BAs and developers

Reported findings and defects to the department and project team

DIGICHART, INC. – Brentwood, TN 01/2008 – 12/2008

Project Coordinator/QA

Provided business analysis for new features and reported issues

Supported beta clients through answering questions, training and writing release notes

Handled project coordination and analysis for enterprise level development teams, including a Spanish language version of a key piece of software used by clients

Entered issue tracking into Visual Studio Team System (VSTS)/Team Foundation Server and logged bugs and enhancements

Assisted with coordination efforts between Product Development, Quality Assurance and Technical Operations teams

Supported e-prescribing initiative and roll out for new clients

Handled testing and debugging for a new version of an application prior to and just after release dates

Coordinated the 2008 DigiChart, Inc. Users Group Forum


HIPAA Training and Education Program – 2010

Scrum – Master Certification (2010)

Quality Center 2010

Catalyst 1, 2, 3

MS Visual Studio Team System

Test Manager



Track – It Defect Tracking system

MS Office Suite (trainer for Intermediate and Advanced Word, Excel and PowerPoint)

Training for: Word Perfect – Advanced, Lotus – Advanced, Scrum Master – Beginner to Advanced, Catalyst – Beginner to Advanced, Windows Introduction

Jira Defect Tracking system

QA Complete – ALM

Automation testing in Selenium

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