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Home Health Customer Service

Topeka, Kansas, United States
August 13, 2018

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Tonya Day

*** ** ***** *****

Topeka, Kansas


Summary of Qualifications

• Goal-driven leader focused and motivated professional with more than 20 years of experience in customer relations and sales, offering strong management and team building skills through motivation, training and experience. A proven ability to work in a fast-paced environment and build a professional rapport with team members from a diverse workforce. Professional background and skill area include:

Certified Medical Assistant

Customer Relations / Customer Service

Certified Nurse Assistant

Patient Care and Confidentiality

Certified Home Health Aid

Negotiation and Sales

clerical skills

Experience in Marketing

Supervising and Training

CPR Certification,


2002 Coffeyville Community College, Coffeyville, Kansas

Home Health Aid

2001 Cowley County Community College, Arkansas City, Kansas

Certified Nurse Assistant

1987 Arkansas City High School, Arkansas City, Kansas

2017 Rasmussen College, Topeka, Kansas

Employment Experience

Sept 2011 to Current, Home Health Aide, Visiting Nurses, Lawrence, KS.

Nov 2009 to Sept 2011, Home Health Aide, Hospice Care of Kansas, Topeka, KS.

Dec 2006 to Nov 2009, Home Health Aide, Midland Care Connections, Topeka, KS.

Oct 2002 to Dec 2006, Home Health Aide, Hospice Care of Kansas, Wichita, KS.

Provide care for individuals with life limiting illnesses Assist RN with patient care Take vitals on patients and chart information Assist patient with physical therapy Perform clerical work as needed (answer phone, filing, computer work) Did some marketing to facility’s Order supplies for the office. Customer service, Documenting on patient status of the time I seen them. Word, Windows, Excel, outlook, Medical Tracking Program (Bright Tree) Medical program (Sun Coast)

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