Home Health Customer Service
Resume:
Tonya Day
Topeka, Kansas
**********@***.***
Summary of Qualifications
• Goal-driven leader focused and motivated professional with more than 20 years of experience in customer relations and sales, offering strong management and team building skills through motivation, training and experience. A proven ability to work in a fast-paced environment and build a professional rapport with team members from a diverse workforce. Professional background and skill area include:
Certified Medical Assistant
Customer Relations / Customer Service
Certified Nurse Assistant
Patient Care and Confidentiality
Certified Home Health Aid
Negotiation and Sales
clerical skills
Experience in Marketing
Supervising and Training
CPR Certification,
Education
2002 Coffeyville Community College, Coffeyville, Kansas
Home Health Aid
2001 Cowley County Community College, Arkansas City, Kansas
Certified Nurse Assistant
1987 Arkansas City High School, Arkansas City, Kansas
2017 Rasmussen College, Topeka, Kansas
Employment Experience
Sept 2011 to Current, Home Health Aide, Visiting Nurses, Lawrence, KS.
Nov 2009 to Sept 2011, Home Health Aide, Hospice Care of Kansas, Topeka, KS.
Dec 2006 to Nov 2009, Home Health Aide, Midland Care Connections, Topeka, KS.
Oct 2002 to Dec 2006, Home Health Aide, Hospice Care of Kansas, Wichita, KS.
Provide care for individuals with life limiting illnesses Assist RN with patient care Take vitals on patients and chart information Assist patient with physical therapy Perform clerical work as needed (answer phone, filing, computer work) Did some marketing to facility’s Order supplies for the office. Customer service, Documenting on patient status of the time I seen them. Word, Windows, Excel, outlook, Medical Tracking Program (Bright Tree) Medical program (Sun Coast)
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