Customer Service Assistant
Resume:
CHAZMYN J. JOHNSON
ACADEMIC QUALIFICATIONS
Life University June 2017- Current
Masters of Sports Health Science
Concentration: Athletic Training
South Carolina State University August 2012 – May 2017
Bachelor of Science in Biology
Concentration: Chemistry/ Business
PERSONAL OBJECTIVES
It is my vision and aspiration to obtain a rewarding position with a growing company that will allow for opportunity to utilize my communication, engagement, organizational and problem solving skills to enhance the team and build relationships. I am motivated and dedicated to using my education, knowledge and customer service experience to improve operational goals and maintain customer relationships.
SKILLS & EXPERIENCE
Sheltering Arms Learning Center February 2018- Current
Engagement Coach
As a Family Engagement Coach the primary responsibility is to create an atmosphere of family support within the center by facilitating relationship building with families and the practices of the family-centered childcare. Other duties include facilitating center activities, special events and parent engagement activities promoting parental nurturing and learning pathways for their children. Promote leadership by facilitating pathways to support services to strengthen, nurture and support involvement and family needs.
Live at the Battery: Sports and Social August 2015 – Current
Hostess / Bartender / Server
Previous History:
~ Baltimore Crab and Seafood: Cascade
~ Dave and Busters
~ Ruby Tuesday Restaurant
As the face of the restaurant, my primary responsibility is to present a positive first impression of the establishment’s friendliness, excellent service and high standards. Greeting guests upon arrival, informing Guests of their wait time, monitoring a waiting list, entering Guest names into the computer system, show Guests to their table and bid Guests farewell as they leave the restaurant. As a key part of the server team, my duties are to provide prompt and courteous service to the customers of a restaurant, cocktail lounge. Other task include serving as company liaison ensuring every guest expectation is met and every experience is a positive experience which requires multi-tasking, listening and communication skills.
Edisto High School Athletics August 2016 – March 2017
Student Athletic Trainer
As a Student Athletic Trainer, my immediate duties were assisted the Physical Therapist with prepping students for practice, games, and various exercises. Daily responsible were treating, taping and taking care of athletic injuries including providing first aid under the guidance and supervision of the Certified Physician. Other task included maintaining injury records, treatment logs, physician referrals and maintaining the athletic equipment and training room facility.
Office Maxx May 2015 – August 2015
Impress Associate
As an Impress Associate, my immediate duties and task were to provide exceptional and effective customer service skills while assisting with the processing and producing of high quality documents. Daily task included assistance in the self-service printing area, problem solving orders, creating posters, flyers, invitations, etc. to exceed the customer’s expectation and in a time efficient manner.
Sports Plus Physical Therapy August 2014 – May 2015
Student Volunteer Assistant
As a Student Volunteer Assistant, my immediate duties were to work closely with the Physical Therapist in prepping patients for various exercises and therapy treatments. Volunteering as a Student Assistant allowed me to learn a wide array of great techniques and procedures to take care of the patients’ needs from pediatric and geriatric age groups.
South Carolina State University Athletic Dept. August 2013 – May 2016
Student Athletic Trainer – Bulldog Football Team (Internship)
Dukes Gym – Gym Assistant (Work-Study)
As a Student Athletic Trainer and Gym Assistant, my duties were to assist the Physical Therapist with prepping students for practice, games, and various exercises, as well as the overall effective and efficient run of the recreational center on the campus of South Carolina State University. Daily responsible were treating, taping and taking care of athletic injuries including providing first aid under the guidance and supervision of the Certified Physician. Assist with keeping injury records, treatment logs, physician referrals and maintaining the athletic equipment and training room facility. As Gym Assistant the responsibilities also included administrative ability within a commercial gym environment, treating, taping and take care of athletic injuries and maintaining the athletic equipment and gym facility.
REFERENCES AND DEGREE VERIFICATION
AVAILABLE UPON REQUEST
4301 Five Oaks Way
Tucker, GA 30084
*************@*****.***
4301 Five Oaks Way *************@*****.***
Tucker, Ga 30084
Other Experience
Comcast/Xfinity
Call Center Customer Service
2014 / Summer
Dekalb Parks & Rec. Centers
Summer Camp Counselor
2013 / Summer
2014 / Summer
Just Like Home Day Care
Summer Camp Counselor
2012 / Summer
Volunteer Services
American Red Cross Volunteer
Sports Plus Therapy
Felton Laboratory School
AIDS Walk of Atlanta
Breast Cancer Walk of Atlanta
March of Dimes Walk of Atlanta
Annual Special Olympics
Women & Children
Homeless Shelter
References and Degree Verifications available upon request
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