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Customer Service Assistant

Location:
Greensboro, North Carolina, United States
Posted:
August 13, 2018

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Resume:

CHAZMYN J. JOHNSON

ACADEMIC QUALIFICATIONS

Life University June 2017- Current

Masters of Sports Health Science

Concentration: Athletic Training

South Carolina State University August 2012 – May 2017

Bachelor of Science in Biology

Concentration: Chemistry/ Business

PERSONAL OBJECTIVES

It is my vision and aspiration to obtain a rewarding position with a growing company that will allow for opportunity to utilize my communication, engagement, organizational and problem solving skills to enhance the team and build relationships. I am motivated and dedicated to using my education, knowledge and customer service experience to improve operational goals and maintain customer relationships.

SKILLS & EXPERIENCE

Sheltering Arms Learning Center February 2018- Current

Engagement Coach

As a Family Engagement Coach the primary responsibility is to create an atmosphere of family support within the center by facilitating relationship building with families and the practices of the family-centered childcare. Other duties include facilitating center activities, special events and parent engagement activities promoting parental nurturing and learning pathways for their children. Promote leadership by facilitating pathways to support services to strengthen, nurture and support involvement and family needs.

Live at the Battery: Sports and Social August 2015 – Current

Hostess / Bartender / Server

Previous History:

~ Baltimore Crab and Seafood: Cascade

~ Dave and Busters

~ Ruby Tuesday Restaurant

As the face of the restaurant, my primary responsibility is to present a positive first impression of the establishment’s friendliness, excellent service and high standards. Greeting guests upon arrival, informing Guests of their wait time, monitoring a waiting list, entering Guest names into the computer system, show Guests to their table and bid Guests farewell as they leave the restaurant. As a key part of the server team, my duties are to provide prompt and courteous service to the customers of a restaurant, cocktail lounge. Other task include serving as company liaison ensuring every guest expectation is met and every experience is a positive experience which requires multi-tasking, listening and communication skills.

Edisto High School Athletics August 2016 – March 2017

Student Athletic Trainer

As a Student Athletic Trainer, my immediate duties were assisted the Physical Therapist with prepping students for practice, games, and various exercises. Daily responsible were treating, taping and taking care of athletic injuries including providing first aid under the guidance and supervision of the Certified Physician. Other task included maintaining injury records, treatment logs, physician referrals and maintaining the athletic equipment and training room facility.

Office Maxx May 2015 – August 2015

Impress Associate

As an Impress Associate, my immediate duties and task were to provide exceptional and effective customer service skills while assisting with the processing and producing of high quality documents. Daily task included assistance in the self-service printing area, problem solving orders, creating posters, flyers, invitations, etc. to exceed the customer’s expectation and in a time efficient manner.

Sports Plus Physical Therapy August 2014 – May 2015

Student Volunteer Assistant

As a Student Volunteer Assistant, my immediate duties were to work closely with the Physical Therapist in prepping patients for various exercises and therapy treatments. Volunteering as a Student Assistant allowed me to learn a wide array of great techniques and procedures to take care of the patients’ needs from pediatric and geriatric age groups.

South Carolina State University Athletic Dept. August 2013 – May 2016

Student Athletic Trainer – Bulldog Football Team (Internship)

Dukes Gym – Gym Assistant (Work-Study)

As a Student Athletic Trainer and Gym Assistant, my duties were to assist the Physical Therapist with prepping students for practice, games, and various exercises, as well as the overall effective and efficient run of the recreational center on the campus of South Carolina State University. Daily responsible were treating, taping and taking care of athletic injuries including providing first aid under the guidance and supervision of the Certified Physician. Assist with keeping injury records, treatment logs, physician referrals and maintaining the athletic equipment and training room facility. As Gym Assistant the responsibilities also included administrative ability within a commercial gym environment, treating, taping and take care of athletic injuries and maintaining the athletic equipment and gym facility.

REFERENCES AND DEGREE VERIFICATION

AVAILABLE UPON REQUEST

4301 Five Oaks Way

Tucker, GA 30084

678-***-****

ac6nre@r.postjobfree.com

4301 Five Oaks Way ac6nre@r.postjobfree.com

Tucker, Ga 30084

678-***-****

Other Experience

Comcast/Xfinity

Call Center Customer Service

2014 / Summer

Dekalb Parks & Rec. Centers

Summer Camp Counselor

2013 / Summer

2014 / Summer

Just Like Home Day Care

Summer Camp Counselor

2012 / Summer

Volunteer Services

American Red Cross Volunteer

Sports Plus Therapy

Felton Laboratory School

AIDS Walk of Atlanta

Breast Cancer Walk of Atlanta

March of Dimes Walk of Atlanta

Annual Special Olympics

Women & Children

Homeless Shelter

References and Degree Verifications available upon request



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