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Human Resources Generalist

Norristown, Pennsylvania, United States
August 13, 2018

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Olalekan Ogungbeni

Norristown PA. ***** • • 484-***-****


ADP workforce now

Basic SAP HR skill

Employee Relations

Benefits administration

Production line supervision

Performance evaluation

Recruiting and new hire on-boarding

Policy development and enforcing

New hire paperwork and documentation

Conflict resolution/Management

Labor and employment law (US & Canada)

Degree: Ontario Certificate Human Resources Management, Centennial College, Toronto

Technologies: Microsoft Office Suite, ADP workforce now, MySQL, Computer Networking

Industries: Adult Learning, Manufacturing, Hospitality, NGO


HR Generalist

Tootsie’s Reading Terminal, Philadelphia (May 2014 – present)

• Started employee retention program with an outcome of 3% annual voluntary turnover between 2016 and 2017 from 15% in 2015 alone, and about 17% between 2014 and 2015. 0% in 2018 so far

Managed employee information with ADP workforce now

Currently liaising with employee benefit providers and company directors to provide

coverage for employees at the best possible price

Developed company policies to guide employees through day-to-day activities and

ensure compliance to labor and employment laws. This also helps to protect the

company legally

Designed new recruitment and onboarding process that are geared towards employee


Implemented quarterly health and safety training exercise as part of the employee

welfare Program

Assist with payroll administration for to 106 employees

Created the IT department, designed models for technical operations to project its

capabilities for business enhancement

• Received written commendations for rebuilding company image. Also, for establishing the IT department which increased business productivity and employee efficiency tremendously within a year of joining the company

• Significant slash in running cost by providing training and support to 34 employees on use of retail software

• Reduced running cost by repairing computer hardware and not out-sourcing repair services. Doing repair services helped the company to save resources

• Designed an effective solution to customer complaints on how long it takes to order services. Providing the option to order online through the business website solved this problem. This is an excellent innovation according to customer feedback

• Reduced cost by negotiating deals with a computer hardware supplier and creating lasting business relationship with them to further save cost over time

Production Supervisor

JEMS Coating, Toronto Canada (January 2013 – March 2014)

• Supervised a team of 20 workers, ensuring we met production deadline and most importantly, making sure that all products were properly coated for overall quality assurance

• Named the best team in production line. Clients made specific request for my team.

• Improved efficiency in production department.

Became the Acting Manager when production manager went on annual leave, this

gave me the opportunity to share tested efficient production techniques with other

production teams. This in turn lead to noticeable increased productivity.

• Supervised deliveries and managed stock control, and several other key management functions

Training Coordinator

FOGWALL Training Consultancy, Nigeria (April 2011– December 2012)

• Successfully planned and executed a state-wide training for school administrators in Ondo state.

• Completed minimum of 15 training contracts since starting position.

• Designed several training materials that effectively addressed the training-need.

• Organized delivery of training materials on time.

• Liaised with other private companies on several training programs.

• Demonstrated resilience and ability to work under pressure while meeting deadlines; sometimes would shuffle between two different training projects

• Actively involved in recruiting competent resource persons for different training contracts.

Field Agent

Society for Family Health, Enugu (May 2010 – April 2011)

• Organized several rallies for HIV awareness in the rural areas.

• Involved in organizing sensitization programs on family planning in rural hospitals.

• Worked on logistics for training programs, ensuring distribution of materials to training centers on time.

• Collected weekly team reports for branch directors.


Graduate Certificate in Advanced Human Resources Management/ Centennial College/Toronto, Canada

(January 2012 – August 2013)

BSc. Sociology/Anthropology/ Ekiti State University, Nigeria

(September 2005 – March 2010)

Diploma /Business Administration/Management/ Ondo state college, Nigeria

(February 2003 – September 2005)


AWS Certified Developer Associate


A self-motivated Human Resources professional with proven employee relations skills and a broad knowledge of human resources practices. Excellent track record in designing and implementing plans for staff recruitment and training, cultural diversity and conflict management. Demonstrated ability to successfully partner with other departments to achieve HR objectives. Seeking to establish a career as a Human Resources Generalist. Over the years I have been involved in the growth and development of employees in the companies I’ve worked with. I hope to share my experience and expertise with your company and contribute to the optimization of the human asset.

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