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Legal Assistant Customer Service

United States
August 13, 2018

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Misty Benson

***** *** ***, *****, ** *****

Cell: 662-***-****


Professional Summary

Currently I work full time in a local law office where I performed a variety of tasks including receptionist duties as well as legal assistant duties. I am a person who excels at teamwork, conflict resolution and making sound decisions under pressure. Flexible in quickly mastering new technologies and information systems. Empathetic and intuitive during client interactions and adept at building trust and strong customer relations.

Skill Highlights

Telecommunication skills

Understands confidentiality

Strong research skills

Legal research

Customer service skills

Drafting legal documents

Problem solving

Energetic work attitude

Strong organizational skills

Strong background in FDA Safety guidelines

HIPPA trained

Receive and disburse monies

Calendering skills

Meeting federal and state deadlines

Professional attitude and look

Highly and effectively organized

Professional Experience

Legal Assistant

January 2017-present

Nahon Saharovich & Trotz, PLLC – Tupelo, MS

Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Help organize files relating to mail and faxes that come in on a daily basis.

Maintain Electronic and paper files

Prepare documents for clients to sign

Scheduling appointments and meetings

Legal Assistant

May 2016 - January 2017

Middleton Law Office, PLLC – Tupelo, MS

Working part-time as needed greeting clients and answering telephone.

Assisting attorney as needed, filing, and drafting legal documents.

Pharmacy Technician

April 2013 – May 2016

Priority Care Pharmacy Solutions – Amory, MS

Entered new patient profiles and prescriptions into medication input software system.

Communicated directly with doctors’ offices via telephone, fax and email.

Verified patient data and billing information. Verified accuracy and completeness of information on prescription and refill requests.

Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.

Strictly maintained customer and patient confidentiality.

Communicated with all customers and staff in a pleasant and professional manner.

Proficiently processed and dispensed written, oral and electronic prescriptions.

Legal Secretary

August 2008 to April 2013

Blalock Law Firm, PLLC – Amory, MS

Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.

Organized and maintained law libraries, documents and case files.

Processed and distributed invoices to bill clients.

Assisted in maintaining attorney personnel files with the utmost confidentiality.

Proofed documents and submitted to attorneys for review.

Coordinated and scheduled meetings and telephone conferences.

Recorded and monitored court appearance dates.

Processed summonses, subpoenas and complaints.

Education and Training

High School Diploma, 2005

Smithville High School, Smithville, MS


Brad Blalock

Mayor of Amory, MS


Dalton Middleton

Attorney for Middleton Law Office


Christy Long

Paralegal for Nahon Saharovich & Trotz, PLLC


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