Legal Assistant Customer Service
Resume:
Misty Benson
***** *** ***, *****, ** *****
Cell: 662-***-****
Email: *******@*******.***
Professional Summary
Currently I work full time in a local law office where I performed a variety of tasks including receptionist duties as well as legal assistant duties. I am a person who excels at teamwork, conflict resolution and making sound decisions under pressure. Flexible in quickly mastering new technologies and information systems. Empathetic and intuitive during client interactions and adept at building trust and strong customer relations.
Skill Highlights
Telecommunication skills
Understands confidentiality
Strong research skills
Legal research
Customer service skills
Drafting legal documents
Problem solving
Energetic work attitude
Strong organizational skills
Strong background in FDA Safety guidelines
HIPPA trained
Receive and disburse monies
Calendering skills
Meeting federal and state deadlines
Professional attitude and look
Highly and effectively organized
Professional Experience
Legal Assistant
January 2017-present
Nahon Saharovich & Trotz, PLLC – Tupelo, MS
Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Help organize files relating to mail and faxes that come in on a daily basis.
Maintain Electronic and paper files
Prepare documents for clients to sign
Scheduling appointments and meetings
Legal Assistant
May 2016 - January 2017
Middleton Law Office, PLLC – Tupelo, MS
Working part-time as needed greeting clients and answering telephone.
Assisting attorney as needed, filing, and drafting legal documents.
Pharmacy Technician
April 2013 – May 2016
Priority Care Pharmacy Solutions – Amory, MS
Entered new patient profiles and prescriptions into medication input software system.
Communicated directly with doctors’ offices via telephone, fax and email.
Verified patient data and billing information. Verified accuracy and completeness of information on prescription and refill requests.
Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.
Strictly maintained customer and patient confidentiality.
Communicated with all customers and staff in a pleasant and professional manner.
Proficiently processed and dispensed written, oral and electronic prescriptions.
Legal Secretary
August 2008 to April 2013
Blalock Law Firm, PLLC – Amory, MS
Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
Organized and maintained law libraries, documents and case files.
Processed and distributed invoices to bill clients.
Assisted in maintaining attorney personnel files with the utmost confidentiality.
Proofed documents and submitted to attorneys for review.
Coordinated and scheduled meetings and telephone conferences.
Recorded and monitored court appearance dates.
Processed summonses, subpoenas and complaints.
Education and Training
High School Diploma, 2005
Smithville High School, Smithville, MS
References
Brad Blalock
Mayor of Amory, MS
Dalton Middleton
Attorney for Middleton Law Office
Christy Long
Paralegal for Nahon Saharovich & Trotz, PLLC
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