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Registered Nurse Manager

Portland, Oregon, United States
August 13, 2018

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To secure a position that utilizes my clinical management, training and mentoring skills acquired over the past 22 years.

Qualifications and Strengths

Licensed Registered Nurse for over 20 years with extensive experience in long term care and home care management

Strong interpersonal and communication skills; excel at rapid teambuilding for accomplishing high-level strategic goals

Comprehensive knowledge of long term care regulations, RAI process, Quality Measures and Value Based Purchasing

Skilled educator; teaching, training and mentoring; able to effectively communicate complex concepts

Ability to work well with others, as part of a professional team

Highly motivated self-starter, with excellent organizational skills, and technical writing capability


EmpRes Healthcare LLC, Vancouver WA: Assistant Vice President of Clinical Services February 2016– Present

In collaboration with the Vice President of Clinical Operations, develop and deploy clinical strategic plan, clinical programs, and clinical policies and procedures to further quality metrics and regulatory survey performance, for a company consisting of 54 skilled nursing facilities in 7 states.

Leadership and support of 8 District Directors of Clinical Operations

Direct responsibility for oversight and program development pertaining to Quality Measures, 5 Star, and Return to Acute/Value Based Purchasing metrics

Program development and subject matter expertise for enterprise quality initiatives, educational programs, Staff Development resources, infection control and antimicrobial stewardship

Resource for Divisional and Center leadership in conjunction with regulatory compliance and survey performance including center pre and post regulatory survey oversight

High risk center support inclusive of on-sight visits, and quality improvement plan facilitation

Kindred Healthcare, SLC UT: Regional Field Director of Compliance; Hospital Division July 2015 – February 2016

Internal monitoring, investigation, and resolution of compliance issues which include; fraud, waste and abuse claims, HIPAA violations, clinical care concerns, financial practices, and other legal or ethical issues.

Support and oversight of hospital, district and region personnel, regarding ethical, legal and regulatory requirements and responsibilities.

Provision of Compliance department training initiatives designed to train employees to perform their jobs “right”- ethically and legally.

Validation of hospital systems/processes for quality care provision and billing accuracy.

Kindred Healthcare, SLC UT: Regional Director of Quality Education/Regional Quality Specialist May 2008 – July 2015

Under supervision of the Clinical Operations Vice President, provide support and oversight to District Directors of Clinical Operations

Primary resource for employee education, infection control and OSHA compliance for the Region

Specialize in “High Risk,” and “Special Focus” facility support

Oversight coordination of electronic medical record implementation within the Region

Collaborate with Corporate, Regional and District staff, to develop and present key educational programs to support company initiatives and strategic goals.

Conduct on-site reviews of priority centers for integrity of key clinical systems, regulatory compliance and survey readiness

Provide orientation, training and support for Center based Staff Development Coordinators in a Region consisting of 118 centers

Oversight and support of District Development of clinical tools to supplement existing company resources

Participate in Corporate, Regional and Divisional task forces to develop policies, procedures, protocols, programs and services

Avalon Healthcare, SLC UT: Director of Clinical Improvement and Program Development October 2003 – May 2008

Provided guidance and support to Regional teams covering 35 facilities within a 5 state territory.

Conducted new clinical programs research and development, ensuring provision of clinical best practices

Accomplished revision of existing programs, policies and procedures to guarantee compliance with state and federal regulations

Served as Project Manager for clinical electronic medical record implementation.

Company liaison for multiple key vendor contracts; assisted with clinical supply contract negotiations

Monitored facility utilization of vendor supplies and services for adherence to established formularies

Identified and Implemented clinical cost containment strategies

Subject matter expert providing routine guidance to regional nursing staff: Avalon program interpretation and regulatory compliance.

Responsible for provision of clinical program and regulatory compliance training for regional and facility leaders.

Served as a member of the corporate clinical operations team providing on-sight facility compliance reviews in each region

Heritage Management (Subsequently Avalon), SLC UT: Regional Nurse Consultant March 1998 – October 2003

Provided oversight and management of facility level managers within a 13-facility region

Direct oversight of facility adherence to company policies and procedures and compliance with State and Federal Regulation

Played a key role in the development and implementation of the company quality assurance and review program known as the Avalon 8 Star program, now utilized throughout the 35 Avalon facilities

Actively involved in the selection process for computer software utilized by the corporation

Developed excellent professional relationships with state surveyors and ombudsman programs

As a member of the Clinical Operations team, reduced company survey citation average from 13.5 to 1.0

Additional Work History:

Washington Terrace Care Center, Ogden UT: Assistant Director of Nursing 1997 – 1998

Rocky Mountain Home Care, SLC UT: Director of Nursing, RN Case Manager 1995 – 1997

Hillhaven Rehabilitation Center, SLC UT: R.N. Unit Manager 1993 - 1995

Crestwood Care Center, Ogden UT: Assistant Director of Nursing 1992 - 1993

Education & Certification

Current RN Licensure in Utah, Oregon, Washington (pending) and California

1993 Associates of Science-Registered Nurse; Weber State University

2016 Infection Preventionist Specialized Training

2008 Certified DDI Leadership Training Facilitator

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