Hanan Elaraby

**** * ***** ***

ANAHEIM CA *****

ac6noe@r.postjobfree.com 714-***-****

OBJECTIVE: To secure a position that will utilize my expertise and provide me an opportunity for professional and personal development.

Skills:

Proficient in Microsoft products, website editing, and phone dialing systems.

Fluent in English and Arabic, conversational in Spanish.

PROFESSIONAL EXPERIENCE:

OC Autos Santa Ana, CA 92703

Served as the Finance and Office Manager April 2014 – May 2018

•Responsible for processing all Accounts Receivable and Payable, reviewing and approving vendor, customer, and bank monthly statements

•Responsible for hiring and training new employees, ensuring safety procedures and company policies were understood

•Worked closely with employees to establish a continuous education plan in the service and sales department

•Served as the point of contact for all questions and concerns in order to maintain rapport with vendors and customers

•Processed all bank loan decisions and offered customers alternative methods of financing vehicles, aftermarket products, warranties and insurance

•Reconciled vendor and customer invoices on a daily basis

•Worked closely with CEO to create and execute Marketing and Promotional ads

•Educated customers of the different options available to pay and recieve invoices online or in person

•Implemented new procedures to help create a productive work environment to save time and money in order to drive sales

•Introduced different finance companies into our niche market thus allowing company and product growth

SOCLE Santa Ana, CA 92703

Served as a Student Loan Advisor October 2011 – April 2014

•Worked on an in and out-bound dialing system to contact former students regarding federal loans and financial aid

•Assisted students with filling out financial aid documents correctly and on time by proactively contacting and setting up follow up appointments

•Guided students on their federal loans by offering them different financial assistance programs offered by the government

•Worked on a specials ops team to locate, contact, and assist high risk students from defaulting on their personal and goverment loans

•Utilized unique methods in order to contact and reach out to students by email, phone calls, text messages, group chat, social media, and Lexisnexis

Sears Westminister, CA 92683

Served as a Cashier June 2007 – October 2011

•Helped customer complete purchases, exchanges and returns in the clothing, shoes, and home improvment departments

•Educated customers on the benefits of opening a Sears credit card while maintaining monthly sales goals set by management

•Managed new inventory deliveries, returns, and supplies kept in storage

•Trained and shadowed new hires to promote team work, sales, achieve excellent ratings on customer surverys, and propel Sears line of credit as a form of purchasing merchandise.

•Reconciled cash register transactions and balanced funds to computer printout reports at the end of every shift

Professional Refrences:

Pauline Lennis 832-***-****

Bonnie Martinez 714-***-****

Jeanny Solorzano 714-***-****

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