Thomas Smith
Washington, DC *****
**.***********@*****.***
Authorized to work in the US for any employer
Work Experience
Security Officer
Bradley Technologies - Washington City, DC
January 2018 to Present
• Performed regular facility patrols.
• Furnished protection for cash and other physical assets.
• Responded to crisis and emergency situations in coordination with fire and police departments.
• Addressed all client queries with courtesy and professionalism.
• Reported all actual and potential safety hazards promptly to management.
• Removed unauthorized individuals from facility in a smooth and effective manner.
• Operated all armed weapons in a safe manner.
• Monitored access and traffic control in assigned facilities.
• Performed vehicle and parcel inspections prior to admission to assigned facilities.
• Coordinated with other security staff via radio and cellular phone.
• Safeguarded facility property from unlawful use and theft.
• Performed miscellaneous security duties and checks as assigned by supervisor. Security Police Officer (Full-time)
Allied Universal - Washington, DC
January 2013 to Present
• Monitor all activity in and around the property.
• Diligently monitor building video surveillance and access control systems.
• Gather all information and document significant events in the form of official incident reports.
• Conduct interior and exterior security patrols of all areas
• Conduct monthly inspections of various security operating systems.
• Proficient knowledge of capabilities and usage of all security operating systems such as CCTV, Access card base building systems, signing in/out visitors, trades and/or delivery personnel
• Knowledge and performance of security control administrative duties, such as, maintaining daily key, radio, and activity logs.
• Knowledge and proper application of communication/emergency codes and procedures.
• Attend all required meetings.
• Follow payroll and key sign out procedures.
• Respond properly to any emergency or safety situation in a prompt and timely manner.
• Maintain work area in a neat and orderly fashion.
• Offer any assistance possible to guests.
• Greet guest in a friendly and courteous manner during all interactions.
• Handle all guest interactions with the highest level of hospitality and professionalism.
• Attend all scheduled shifts including shift work and weekend work in accordance with the schedules.
• Attend monthly security operations meetings as required
• Must adhere to the appearance and grooming policy.
• Perform other duties/tasks and projects as assigned.
• Ability to effectively deal with internal and external customers while exercising patience, tact and diplomacy.
• Ability to type at least 35 wpm.
• Fluency in English both written and verbal. Proficiency in other languages would be an asset.
• Enforce provisions of the trespass to property act, criminal code and provincial legislation
• Good working knowledge of trespass to property act, criminal code and provincial legislation
• Ability to work flexible hours including days, evenings, nights, weekends and holidays, including overtime as required.
• Ability to follow all safety policies and procedures within work area and respond properly to any emergency or safety situation.
• Ability to follow all standing operating procedures and company standards
• Ability to records events in memo book format on a regular and daily basis
• Ability to work well under pressure
Education
Oxon Hill High School - Oxon Hill, MD
2001 to 2005