Customer Service Data Entry

Michael S. Galusick

Phone: 614-***-**** Email: ***************@*****.***

Education

Kent State University, August 2005- December 2010

Bachelors of Science: Psychology

Bachelors of the Arts: Theatre Studies

Fort Hayes Metropolitan Career Center for the Performing Arts, August 2003- June 2005

Certificate in Theatre and Film Performance

Work Experience

Lighthouse Youth Services, PRN

May 2017- Current

Prepared course materials and curriculums for individual and group activities

Lead Workshops for building means of communication and self-expression with a focus in improvisation

Data Management and entry into total records system

Influenced public relations for the company through client care

Maintained good driving record and responsible transportation of clients to and from venues and meetings

Madcap Puppets, Touring Puppeteer

August 2014 – May 2017

Performed puppet shows in public schools; specialized in outreach for underprivileged schools

Engaged children between ages 6-12 in groups of 50-1000 at a time

Coordinated travel schedules with company and clients

Influenced public relations for the company through client care while on the road

Maintained good driving record and responsible use of company vehicle

Randstadd, IT Help Desk

December 2013 – August 2015

Performed Customer Service by Troubleshooting IT issues with Clients

Supported field work via Dispatching Technicians

Managed Data Entry and Paperwork

Trained new hires

Image One, Consumables Management Technician

December 2013 – December 2014

Troubleshooting IT issues with network devices for Nationwide’s Corporate office

Managed Customer Service

Responsible for Data Entry

Garden City Group, Customer Service Representative

April 2012 – December 2013

Facilitated call lines

Assisted with legal documentation for class action lawsuits by completing legal paperwork for clients

Leadership Experience

Director, Strange Stuff Studios, Columbus Ohio

August 2004, Present

Casting, Scheduled shoots, Set up principal photography, Film Editing, and Marketing products.

Treasurer/President, Portage County Players Troupe, Kent Ohio

August 2005 – August 2012

Recruitment, Show Scheduling, Direction Shows/Rehearsals and Fiscal management including Fundraising.

References available upon request.

Contact this candidate