Customer Service Electrical Engineering

Name: Becky LeNard

Address: **** ****** **., ******, ** 80249

Cell: 720-***-****

Email: b ******@*****.***

Current Employer:

Aurora Public Schools Transportation., Start Date: 7/8/2013 Address: 1 60 Airport Blvd., Aurora, CO 80011

Supervisor: Peter Hallez,

Contact: (3-03-326-**** ext 28830

Responsibilities:

● Effectively following routed directions to make sure that I deliver children on time to school, field trips, sporting events, to school and back home again.

● I am responsible for the safety of the children that I have on my school bus. This including student management part of which is to making sure children are sitting in their seats, and the prevention of bullying.

Previous Employer:

T-Mobile USA, LLC., Dates Employed: From: 1/7/2002 To: 8/13/2011 Address: 500 E. 84th Ave., Thornton, CO 80229

Employee Verification Line: 800-***-****

Responsibilities:

● High volume of incoming calls, very fast paced. I was responsible for documenting, resolving customers issues and going to the next call.

● What I handled was taking payments, restoring customers accounts once account was brought current and answering general questions regarding the T-Mobile bills that customers received.

Education:

ITT Technical Institute 1994 -1996

● Associate Degree in Electrical Engineering Technology Objectives:

● To secure a customer service job, preferably in technical support, where I can utilize my skills in typing of around 35 WPM. I am able to learn new information quickly. I also have a good understanding of Windows OS’s, Macintosh OSx and general networking skills.

Contact this candidate