H.N ***, Sector-**, Gurgaon, Haryana-******. Mob: 981-***-****, 637-***-**** ac6nki@r.postjobfree.com

Position Desired Manager- IT Infrastructure Services

Core Competencies (Managed IT Infra- Services)

IT Requirements Gathering Scheduling Design & Deployment

Resource planning Process Improvements Fast Learner

Confident Decision Maker Team player Budget management

Project Management Methods

ITIL V3 Foundation Certified Pursuing PMP & Cloud Technology

Project Management Summary - 7+ Yrs

PVG IT Infrastructure Services – Technical Consultant (May-18 to Present)

Team management for Sales Approach

Designing & Proposing IT Infra-solutions to customer.

Pre-Sales meetings with customer to describe solution provided.

End-to-End Project Management for delivering the Project.

Service Management for their IT Infra Setup.

NTT Communications India Pvt. Ltd. (Oct10-Apr18)

Wi-Fi Infrastructure Setup for HONDA

Project Brief: Wi-Fi Network design, setup & Operation Support across India locations.

Project Value: Approx. 20Cr.

Team Size: 10

Managed IT Infrastructure Setup for HONDA

Project Brief: LAN setup & Network Integration for different HONDA Plants.

Project Value: Approx. 50Lacs to 1 Cr.

Team Size: 4

Managed IT Infrastructure Setup for JMNC Customer (Yanmar, NachiKG, Mikuni etc.)

Project Brief: LAN setup, System Integration & Network Integration.

Project Value: Up to 50Lac.

Team Size: 2-3

Key Responsibilities:

Managed IT Infra Services: End to end Project Scope delivery with Documentations for the Project Closure.

Interaction & working with stake holders to understand project requirements & schedule project delivery with WBS.

Highlight all the missing points & Risk involved in various schedules to capture and amend the same in WBS to discuss with all the stake holders.

Oversee Risk involved & discuss Risk mitigation plan with all the stake holders.

Acting as a customer SPOC & co-ordinate the Project scheduling with customer intervention & internal teams responsible for specific Project delivery.

Perform all change & Project Mgmt. activities as per NTT standards & procedures, maximizing customer satisfaction.

Capture various reports like Project Tracker, Incident Management reports, Quality standard reports to compare with Global standard reports to fine tune our reporting to customer.

Identify & Implement strategies to improve quality of reports to make it more efficient.

Motivating internal technical team & vendors to understand requirement of Project using my expertise & experience to achieve goals and complete projects on time and within defined budget.

To provide a professional support for the devices & services on deployed Projects which fall under service transition categories as per contractual SLA.

Technical Manager Summary (5+ Years)

Responsibilities:

Configuration of UTM Fortigate Firewall & Network devices like Cisco Router(1900 series) and Cisco L3 (3500 series)-L2 (2900 series) switches for various customer requirements.

Configuration of Windows 2008 Server environment for AD, DNS, DHCP, File Server, Backup Server (Symantec Backup Exec), McAfee Encryption Server, Trend Micro Antivirus server, Symantec Endpoint Security, Exchange Server 2013, Virtualization with VMWare VSphere ESX hosts (version 5.1, 5.5) with clustering environment managed through Vcenter Server.

Configuration & setup Security surveillance Solution (CCTV & Sensor Beam Solution) with design architecture.

NAV Backoffice IT & Solutions (Nov 2006 to Oct 2010- 3.11 Years)

Network Support Executive (Summary)-

Responsibilities:

Providing service support to more than 250 employees over software applications as well as hardware troubleshooting a Network Support Executive.

Installing, managing & configuring Windows 2003 & 2008 AD infrastructure, DNS & DHCP Server.

Managing Active directory Access & Permissions for user to work over an application or data.

Installation, Configuration & Managing VPN Server over internet.

Exchange server Installation configuration, & maintenance (performance & Server Uptime) for Inbound & Outbound communication .along with knowledge of Clustering support.

Sharepoint Server 2003. (Installations, Announcements, Maintenance & Backups)

Antivirus Server configuring & Managing.

Managing SQL Database servers for Maintenance & backup jobs & restoration under Maintenance recovery plan.

Performing backup & restoration plans like backup job scheduling and restore data on user request.

CMS Computer Ltd. Jaipur (Oct.2006 to Nov.2006- 1.5 Months)

FMS Engineer (Summary)-

Responsibilities: Handled HDFC Ltd., Rajasthan as a FMS Engineer.

Ensuring the uptime of Network connectivity of the all Branches.

Handling the Active Directory Operations regarding creation and modification, user profile, Rights and Restrictions, access permissions for User accounts.

Managing and procuring the internal systems and peripherals including PC nodes, Network sub-systems and various other IT assets of the organization.

PCS Technology Ltd. Jaipur (Apr.2006 to Oct.2006- 7 Months)

FMS Engineer (Summary)-

Responsibilities: Maintaining Hardware & networking for known customers of PCS Technology.

Technical Support to Steel Authority Of India ltd.(SAIL) .

Technical Support to ICICI Bank multiple branch locations

Summary of Certification & Academics

Have done CCNA / MCSE & ITIL certification.

Hands on practice with Microsoft Servers/Client & Cisco Networking.

Bachelor's Degree in Computer Science in 2005 Batch with 1st Div.

CBSE Board, Higher Secondary, 2001 with 1st Div.

Lokesh Choudhary

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