Office Customer Service

AREAS OF EXPERTISE

Financial administration

Office procedures

Typing & word-processing

Keyboard skills

Filing

Reception duties

Decision making

Raising credit notes

Writing correspondence

Administration

MS Office applications

Business Administration

Office management

CAREER STATEMENT

“I feel that my greatest

strengths are firstly my

willingness to take

responsibility for all the

administrative duties within an

office. Secondly my skill at

working efficiently as part of a

team, and forming solid

personal bonds with other staff

members, and thirdly my desire

to work with existing

management teams on any ad

hoc tasks.”

MOHD RAHEEL

MOHD RAHEEL

TIME KEEPER

PERSONAL SUMMARY

A team player, with a commitment to customer service, who possesses a long track record of working in various administrative roles, coupled with good PC skills and the ability to communicate confidently at all levels. Anthony has a highly organised approach, plenty of initiative and a genuine desire to contribute to the ongoing success of your Office. He has a reputation for delivering a high quality, personal service to both junior and senior work colleagues. Apart from being immediately available, he also has a strong background in general administration along with experience of working within a customer focused company like yours.

Right now he is looking for a key support role, which provides plenty of variety, and where he will have responsibility for the administrative processes within the Office.

CAREER HISTORY

RAGMET ENGINEERS MUMBAI

TIME KEEPER 2015-2018

Responsible for all the administrative processes within the Office, as well as providing general secretarial support to enable the smooth and effective running of the office.

Duties

Following standardized company procedures relating to all aspects of Office

performance.

Answering incoming calls in a professional manner.

Maintaining suitable and sufficient office stationary levels.

Establishing stationary requirements for the Office.

Resourcing of candidates and appropriately advertising for and recruiting

place-able staff.

Processing of all the payroll on a weekly basis.

Managing payroll and other tasks relating to staff wages.

Updating databases with confidential and relevant information.

Sourcing candidates C.V’s from various job boards or other media sources.

Ensuring that all information and documentation is compliant with guidelines of the Data Protection Act.

Arranging interviews and confirming interviews by email .

Coordinating and communicating activities for the Office, including all employee events.

Duties:

Organized the set-up of all Office meetings.

Processed correspondence in responses to customer complaints.

Filed and maintained accounting and payroll records.

Distributed payslips on a weekly basis.

Got holiday request forms signed off by senior managers.

Managed customer accounts and financial administration.

Took minutes during staff meetings.

Inputted details onto databases during busy periods. PERSONAL SKILLS

Service orientated

Responsiveness

Leadership skills

Professional judgement

Problem solving

Super organised

Decision making

Energetic

Self control

Excellent communicator

Tactful & articulate

Problem solving

Well organised

Influencing skills

PROFESSIONAL

First Aid

Operation Research

English speaker

Arabic Speaker

PERSONAL DETAILS

MOHD RAHEEL

SANIA COMPLEX

NARPOLI BHIVANDI

THANE MUMBAI

MOB NO. 841-***-****

EMAI;-

**********@*****.***

ADMINISTRATOR

Competent on all Microsoft Office program.

Creating financial and statistical reports using spreadsheets.

Comfortable working with numerical data.

Taking prompt, decisive and corrective action to rectify any short comings.

Able to use office equipment like copiers, fax’s, scanners, printers, computers

and office software.

Financially astute with the ability to control budgets and expenditure.

Ability to type 30 wpm and demonstrated proficiency on 10-key. Professional

Analyzing problems by collecting data, establish facts, and drawing valid conclusions

Aptitude in financial management, financial reports and analysis.

Ability to spot issues and opportunities before others.

Strong work ethic; self-starter; results orientated.

Always challenging the status quo.

Active team member with self drive and motivation.

Possessing knowledge of all relevant software & hotel management IT systems. Personal

Acting with the highest ethical standards, and always treating others fairly

& with respect.

A creative & innovative thinker.

Having a practical approach to problem solving.

Willing to be accountable, liable, & answerable for actions & decisions.

A hands on manager able to lead by example.

ACADEMIC QUALIFICATIONS

VBSPU JAUNPURE

B.Sc(P.C.M) M.Sc(maths)

Advance Diploma in Computer Application

REFERENCES – Available on request.

PASSPORT DETAILS:-

PASSPORT NO.P5608363

DATE OF ISSUE:-02/11/2016

DATE OF EXPIRE:-01/11/2026

Contact this candidate