Quality Manager

*****.******@*****.*** 847-***-**** HTTPS://WWW.LINKEDIN.COM/IN/VEENAVULCHI/

VEENA VULCHI

IT DELIVERY LEADER

847-***-**** *****.******@*****.***

EDUCATION/CERTIFICATION

Masters in computer applications ‘01

Bachelor in computer science ‘98

Certified scrum master

Certified in ITIL V3 foundation

Certified software quality analyst

HIGHLIGHTS

• Manage an organization with yearly

budget of $10M

• Led several successful projects with

costs up to $1.5M each

• Achieved operational stability

applying DevOps principles that

resulted in zero unplanned

downtime

• Removed inefficiencies to achieve

on time, budget and scope project

metrics

• Owned complex applications with

multiple production and test

production environments with a

user base of over 20K

• Reduced operational costs and

technical debt worth $100K

• Played key role in significant

organizational transformations such

as agile project delivery, test

automation and design-thinking

• Received outstanding applause

award in 2012, 2014, 2017

• Facilitated and led several

mentorship and leadership

development trainings

SUMMARY

A leader with over 14 years of experience in IT solution and service delivery. Effectively leverages processes, technology and people to achieve business objectives and deliver value. Demonstrates combination of technical and business acumen in driving product implementations with a focus on reliability, scalability, performance and compelling user experience. A multiplier that attracts and develops best talent to progress and succeed. CAREER JOURNEY

KEY AREAS OF EXPERIENCE (YEARS)

*****.******@*****.*** 847-***-**** HTTPS://WWW.LINKEDIN.COM/IN/VEENAVULCHI/ SKILLS

Leadership

• Budget planning and forecasting

• Organization transformation

• DevOps Leader focusing on faster

delivery, client focus and quality

culture development

• Mange teams across global locations

and across functions

• Client, stakeholder and vendor

management

Solution delivery

• Daily interactions with executives

• Product strategy, scoping and

roadmap planning

• Proposals, SOWs and contract

negotiations

• Scheduling, estimation and execution

• Risk mitigation, management

reporting and managing upwards

• Test management, Roll out and

Support

• Budgeting and ROI analysis

Technology

• Agile, RUP and waterfall

methodologies

• SharePoint, eRoom, MDM, ETL, BI,

VSTS, uDeploy, RAM, HP Tools

(AGM, ALM, PC, PPM, SM, UFT,

LeanFT), Tableau, COTS

• JBOSS, Apache, IIS

• SQL and Oracle databases

• Tomcat, WebSphere, JBOSS app

servers

• SOAP and REST web services

VOLUNTEER INTIATIVES

• Sponsor for Advocate Program for

Women

• Led Women initiative (WIN)

• Represented Deloitte in ABRG

EXPERIENCE BY ROLE

Solution Delivery/Project management/Product management

• Advise business in emerging technology trends and solutions

• Conduct proof of concepts and pilots before final implementations

• Perform vendor assessments and product assessments (Cloud, PAAS, SAAS, Web and Client Server technologies) and identify gaps and security risks

• Evangelized framework in globalizing solutions considering procurement, legal, risk, branding, intellectual property, data privacy and cross border political requirements

• Manage relationships and communications with executives of member firms across several countries

• Conduct product fairs to showcase technology solutions, resource skills and create eminence

• Product planning and roadmaps based on usage and adoption

• Oversee product development, operations and maintenance and constantly improve efficiencies via automation and innovation

• Manage vendor sows, contracts and licensing

• Provide leadership oversight by setting up goals, coach and mentor a global team of 30 members

Business systems analysis

• Managed a team of 25 highly skilled and experienced business analysts

• Designed templates in rational quality manager and rational team concert based on organization needs for using

• Performed requirements elicitation, story creation, build personas for several complex projects

• Led elicitation and implementation of non-functional (performance, reliability etc.), legal, privacy and branding requirements implementation

• Conducted agile ceremonies using rational team concert

• Led migration of test director to quality center and from quality center to rational team concert

• Established test automation infrastructure and frameworks

• Led quality community of practice to educate and support teams on testing methodologies, practices and tools

Process research analysis

• Pre-sales presentations that won 4 clients

• Designed complex modules such as purchase and inventory for construction industry; applauded by client for the research and knowledge

• Trained 2000 users in a large conference room setup

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