LOLITA STEVENS

**** ********** *****, #***

Dumfries, VA 22026

703-***-****

Email : ac6nal@r.postjobfree.com

QUALIFICATION SUMMARY

Skilled and dedicated Office Management with five plus years supervisory experience with a variety of office equipment, computer hardware, & MS office software. Train and supervises OS staff maintain company database.

-Demonstrated capacity to provide comprehensive support for executive-level staff; scheduling and coordinates meetings, conferences, and teleconferences, maintain team calendar and executives calendar.

-Proven track record of accurately completing research, reporting, information management, and marketing-support activities within demanding time frames. Experience in records and office management, facility management.

-Adept of developing and maintaining administrative processes that reduce redundancy, improve accuracy and efficiency, and achieve organization objectives.

-Coordinates travel for executives, develops and maintains filing and retrieval systems, prepares reports by collecting and analyzing data

-Proficient in Microsoft Office Suite (Word, Outlook, Excel PowerPoint), Visio, QuickBooks; Windows and Mac OS; .

COMPUTER EXPERIENCE

Microsoft Word, Excel, PowerPoint, Access, Microsoft Publisher, Exchange, WordPerfect, Dbase V & VI, Paradox, Act II, Fox, Pro, OASIS, VACIS, Adapt, Deltek Costpoint, QuickBooks Pro, Peachtree, Simply Accounting, Peoplesoft 8.9, Adobe, PageMaker, Photoshop Corel Draw, Medical Proclaim, Acclaim, Medical Manager, Partner Patience, Lotus Notes, Outlook, GroupWise and ProComm Plus for Windows, AS400.

PROFESSIONAL EXPERIENCE

Cedars Healthy 03/18 – Present

Executive Assistant/Office Manager

Ensure that staff is properly trained to standards of the office and able to carry out the operations of each department by assisting management in evaluations.

Execute innovative front office strategies that will drive the business to satisfaction and revenues.

Work collaboratively with all members of the management team in departmental planning, development and execution.

Maintain complete knowledge of all Front Desk department policies/service procedures.

Ensure that all complaints regarding service and/or accommodations are investigated and resolved and other duties assigned. Quickbooks, Accounts Payable, Accounts Receivable, Purchase Orders, Credit Card processing and HR.

Contract Position 03-05 – 05-08

Volt Services

Raytheon International Business Development

Senior Administrative Assistant

Administrative support to the Vice President of International Business Development, coordinating meetings, teleconferences, and same time sessions make domestic and international travel arrangements. Establishing and maintaining department communications lists, establishing and maintaining employee and other files, process expense reports for staff, answering employees’ general administrative questions, and referring employees to appropriate internal contacts when needed and assisting in the preparation of presentations and other marketing materials. Other general assistance of two department leads and the department group as needed, special events, such as media/customer briefings, trade shows, etc.; and may coordinate with other departments and/or external vendors. Organize and manage multiple high priority activities with the ability to appropriately prioritize work.

Caliper, Inc.

Northern Virginia Community College (Contract) 06–04 – 02-05

Executive Assistant/Office Manager

Provide complex administrative, organizational and secretarial support to the Director of Continuing Education & Workforce Development related to effective operation policies, procedures and systems. Specific functions included Scheduled appointments and managed calendar; answered and screened phone calls, mail and emails, prepared and revised correspondence, reports, presentations and other materials(s), composed replies to general inquires; read and edited outgoing correspondence for procedural, typographical and grammatical accuracy with general policy and factual correctness; made travel arrangements; coordinated the hiring, selection and training of student workers and/or work study students; oversaw/ensured efficient and consistent office operations; acted as an intermediary for Director of Continuing Education & Workforce Development, interacted with officials, staff at all levels, developed and maintained relationships with IT vendors, students, families and guests; handled matters of confidential or sensitive nature and exercised independent judgment when fielding office concerns and when handling first line response for Director . Provided assistance to the Director in strengthening internal communications with staff at all levels throughout the organization; and performing miscellaneous job-related duties as assigned. I also supervised the front desk staff.

Temporary Solutions (Temp Placement) 06/02 – 03/04

Dumfries-Triangle Rescue Squad

Executive Assistant/Office Manager

Serves as an executive assistant to rescue chief of DTRS, executive officer, and treasurer

Provides primary office assistance and administrative support in an office, serving as receptionist, preparing and maintaining complex and/or confidential records, supervise part-time staff. Processes membership applications.

Human resource matters prepare monthly reports for rescue chief, executive officer, treasurer, and membership liaison, maintain appointment calendar, schedule appointments, and respond to correspondence as appropriate. Compose correspondence and agenda materials from minutes and notes. Take and prepare minutes from company meetings, board of directors meeting and any other meetings as assigned. Transcribes from rough draft copy, dictating machine, marginal notes or verbal instruction. Prepares a variety of data concerning office activities and enters into computer system. Prepares complex and comprehensive report on office activities as required. Maintain office filing system; ensure accuracy and integrity of office files. Assists with the preparation of departmental budget; maintain office financial records; post entries to financial records; performs complex arithmetical calculation; order supplies and materials for the office. Maintain mailing lists, files and card indexes; assists with software program registration. Manage and maintain record of petty cash transactions. Verify allocates and posts details of business transactions to subsidiary accounts in journals or computer files from documents such as sales slips, invoices, receipts, check stubs and computer printouts.

Summarizes financial details, make bank deposits, reconciles and balances accounts; complies reports to show statistics such as cash receipts and expenditures, accounts payable and accounts receivable, profit and loss, and other items pertinent with operation of the business using quick books.

Screen incoming calls for the chief of rescue.

Pay bills; file appropriate paperwork with Prince William County for reimbursement, Attend Prince William County meeting and affiliate with Prince William County’s accounting department.

EDUCATION

Ultimate Medical Academy 2010-2014

Associates Degree in Medical Administrative Assistant/Billing & Coding

Medical Terminology, Introduction to health science, Anatomy and Physiology 1, Medical Office Management

National Business School 1986 – 1987

Alexandria, Virginia

Business Math, Business English, Business Law, Accounting Typing II & Office Procedures,

Word Processing, I

Northern Virginia community college 2003 – 2005

Woodbridge, VA Advanced Grant Proposals, Excel 1, 2, 3

QuickBooks Pro, Accounting Fundamentals Writing Effective Grant Proposals, Contracting with the federal government

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