Customer Service Data Entry
Resume:
RESUME
BESSIE E. IGBERE
LITTLE ROCK, AR 72209
CELL 501-***-****
CAREER OBJECTIVE
To utilize my office administration experience and education with your agency.
WORK EXPERIENCE
Administrative Specialist III – September 17, 1990 – May 31, 2018
Department of Human Services
Division of Behavioral Health Services
Arkansas State Hospital – Forensic Administration
305 South Palm Street – Little Rock, Arkansas 72205
Job Duties: Updates and manages forensic defendant information database. Updates and manages patient groups schedules. Audits nursing admission assessments, seclusion/restraints logs and treatment plans. Schedules nursing and program staff attendance. Checks and tracks time, leave and attendance for nursing staff. Coordinates processing of information needed or requested by gathering, updating, receiving, faxing, scanning, emailing and/or mailing pertinent information to parties involved. Types legal documents, medical reports, letters, memos, and minutes. Schedules language interpreters for forensic outpatient evaluations. Maintains confidential files, charts and logs. Grades nursing staff annual competency tests. Makes new patient admission packets. Makes charts for forensic evaluations. Trains new administrative support staff. Inventories and orders office supplies. Pickups, sorts and distributes mail. Performs related responsibilities as required or assigned.
Secretary I – January 25, 1988 – September 14, 1990
Arkansas Department of Human Services
Office of Alcohol and Drug Abuse Prevention
7th and Main Streets, Donaghey Plaza North – Little Rock, AR 72203
Job Duties: Typed reports, letters and memos for management staff. Maintained confidential files. Maintained Clearinghouse that included brochures, videos and etc. for the public and served as customer service representative for Clearinghouse. Greeted visitors, answered telephone, took messages and routed calls.
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RESUME
BESSIE E. IGBERE
6501 TULIP ROAD
LITTLE ROCK, AR 72209
CELL 501-***-****
EDUCATION
Received Diploma – Business Secretarial – August 1986 – June 1987
Great Rivers Vocational Technical School – McGehee, Arkansas
Attended – Capital City Junior College – October – 1984 – June 1985
Studied Secretarial Studies – Little Rock, Arkansas
Attended – University of Arkansas at Monticello – August 1981 – May 1983
Studied Office Administration – Monticello, Arkansas
Received Diploma – Lakeside High School – August 1978 - May 1981
Lake Village, Arkansas
SPECIAL SKILLS
SAP System
Microsoft Word
Binder Machine
Customer Service
Microsoft Internet
Microsoft Outlook
Schedule Anywhere
Records Management
AASIS Time Data Entry
AASIS Time Management
Digital Voice Transcription
Microsoft Excel Data Entry
AVATAR/ESSENTIA Billing
Human Resource Hire Packets
Physician Orders Transcription
Microsoft Access Data Base Entry
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