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Customer Service Data Entry

Location:
Little Rock, Arkansas, United States
Posted:
August 12, 2018

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Resume:

RESUME

BESSIE E. IGBERE

**** ***** ****

LITTLE ROCK, AR 72209

CELL 501-***-****

CAREER OBJECTIVE

To utilize my office administration experience and education with your agency.

WORK EXPERIENCE

Administrative Specialist III – September 17, 1990 – May 31, 2018

Department of Human Services

Division of Behavioral Health Services

Arkansas State Hospital – Forensic Administration

305 South Palm Street – Little Rock, Arkansas 72205

Job Duties: Updates and manages forensic defendant information database. Updates and manages patient groups schedules. Audits nursing admission assessments, seclusion/restraints logs and treatment plans. Schedules nursing and program staff attendance. Checks and tracks time, leave and attendance for nursing staff. Coordinates processing of information needed or requested by gathering, updating, receiving, faxing, scanning, emailing and/or mailing pertinent information to parties involved. Types legal documents, medical reports, letters, memos, and minutes. Schedules language interpreters for forensic outpatient evaluations. Maintains confidential files, charts and logs. Grades nursing staff annual competency tests. Makes new patient admission packets. Makes charts for forensic evaluations. Trains new administrative support staff. Inventories and orders office supplies. Pickups, sorts and distributes mail. Performs related responsibilities as required or assigned.

Secretary I – January 25, 1988 – September 14, 1990

Arkansas Department of Human Services

Office of Alcohol and Drug Abuse Prevention

7th and Main Streets, Donaghey Plaza North – Little Rock, AR 72203

Job Duties: Typed reports, letters and memos for management staff. Maintained confidential files. Maintained Clearinghouse that included brochures, videos and etc. for the public and served as customer service representative for Clearinghouse. Greeted visitors, answered telephone, took messages and routed calls.

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RESUME

BESSIE E. IGBERE

6501 TULIP ROAD

LITTLE ROCK, AR 72209

CELL 501-***-****

EDUCATION

Received Diploma – Business Secretarial – August 1986 – June 1987

Great Rivers Vocational Technical School – McGehee, Arkansas

Attended – Capital City Junior College – October – 1984 – June 1985

Studied Secretarial Studies – Little Rock, Arkansas

Attended – University of Arkansas at Monticello – August 1981 – May 1983

Studied Office Administration – Monticello, Arkansas

Received Diploma – Lakeside High School – August 1978 - May 1981

Lake Village, Arkansas

SPECIAL SKILLS

SAP System

Microsoft Word

Binder Machine

Customer Service

Microsoft Internet

Microsoft Outlook

Schedule Anywhere

Records Management

AASIS Time Data Entry

AASIS Time Management

Digital Voice Transcription

Microsoft Excel Data Entry

AVATAR/ESSENTIA Billing

Human Resource Hire Packets

Physician Orders Transcription

Microsoft Access Data Base Entry

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