Robert J. Diano
**** ** ** ******, ***** Springs, Florida 33067
******.*****@*****.*** 954-***-**** linkedin.com/in/robert-diano
Human Resources Executive
Driving HR strategy and operations to attract, engage, and develop talent
Healthcare HR executive driving strategy and operations to develop the full potential of the workforce. Passion and reputation for engaging all levels of the organization, from non-exempt staff to board members, in attracting, engaging, and developing talent. Highly effective communicator with extensive knowledge and experience in elevating HR infrastructure, coaching and developing leaders, and directing a broad range of HR functions.
HR Strategic Planning
Compensation Administration
Performance Management
Executive Compensation
Employee Engagement
Benefit Plan Administration
Employee Relations
Leadership Development
Talent Acquisition
HR Policy and Best Practice
Succession Planning
HRIS
Labor Relations
HR Metrics
PROFESSIONAL EXPERIENCE
Interim Director of Human Resources, Berkshire Health Systems - Pittsfield, MA 2018 – Present
Consolidated Human Resources policies for all affiliates into a single set of best-practice policies, enabling increased consistency in practice and created a platform for a single HRIS.
Strengthened divergent job descriptions, compensation and benefits policies of separate employers.
Director of Human Resources, Jackson South Medical Center - Miami, FL 2016 – 2017
Drove rapid elevation of the business partner function by mentoring/coaching the HR professional staff, resulting in a turn-around in perception of the HR function and management’s acceptance of HR as a strategic partner.
Served as a member of the negotiating teams for service/allied health and nursing (SEIU, and AFSCME) labor contracts, resulting in 3-year contracts, within budget and without work stoppage, marking a positive shift in the labor-relations environment.
Increased recruitment by 10% and eliminated all agency utilization.
Vice President, Human Resources, Kingwood Medical Center - Kingwood, TX 2015 – 2016
Identified and remediated high-priority leadership issues and key labor disputes, resulting in a 10% increase in employee engagement and improved labor relations.
Implemented a comprehensive nurse retention program that resulting in a 48% increase in nurse retention.
Drove rapid implementation of ‘One HR’ service delivery model through mentoring/coaching HR professional staff, and Directors, enabling improved employee satisfaction, labor relations, and overall alignment with HCA Corporate HR vision.
Robert J. Diano ******.*****@*****.*** Page Two
Corporate Director of Human Resources, Airamed – Hollywood, FL 2013 – 2015
Implemented consistent management goal-setting and performance-based pay, increasing middle-management alignment, enabling improved operating results supporting the organization’s regional growth initiative.
Led the negotiating teams for service/allied health and nursing for 57 long term care facilities across 4 states (SEIU, UFCW, and RDWSU) labor contracts, resulting in 3-year contracts, within budget and without work stoppage, marking a positive shift in the labor-relations environment.
Developed a centralized talent acquisition function resulting in enterprise-wide reduction in vacancy rate from 32% to 20%, and an expense reduction in excess of $950k annually.
Corporate Director of Human Resources, Geo Care – West Palm Beach, FL 2012 – 2013
Consolidated seven separate HR operations into a single department, consistently employing an HR generalist model at all locations, resulting in enhanced service level and risk management.
Consolidated Human Resources policies for all affiliates into a single set of best-practice policies, enabling increased consistency in practice and created a platform for a single HRIS.
As a member of the senior management team, crafted employee communications and provided resource and assistance in executing the management buyout.
Director of Human Resources, Coral Springs Medical Center - Coral Springs, FL 2008 - 2012
Transformed the Human Resources function from a procedurally driven agency to a more flexible, responsive, and forward-thinking partner, resulting in improved partnership with management and an increase in employee engagement.
Drove nurse recruitment resulting in a 75% reduction in the nurse vacancy rate.
Led multi-disciplinary staffing analysis and “right-sizing” in response to substantial patient volume growth, enabling improved employee satisfaction, labor relations, and clinical quality.
Vice President of Human Resources, University Medical Center – Tamarac, FL 2005 - 2008
Settled collective bargaining agreement with SEIU resulting in contract terms within budget and favorable to the future stability of the organization. Successfully defended the organization against multiple union organizing campaigns, maintaining operational flexibility and market-competitive labor expense.
Implemented the ‘Healthy Work Environment and Customer Service Model’ that resulted in improved employee satisfaction, and enhanced labor relations.
Drove nurse recruitment resulting in a 33% reduction in the nurse vacancy rate.
ADDITIONAL PROFESSIONAL EXPERIENCE
Director of Human Resources, Health Quest Systems, Inc.
Vice President of Human Resources, Avante, Inc.
Regional Director of Human Resources, Equitrac Corporation
Director of Human Resources, Alliance Medical Practices
Compensation Manager, Halifax Health Systems
EDUCATION
DBA, Business Administration (in progress), Nova Southeastern University
MS, Industrial/Organizational Psychology, University of Tennessee
BA, Industrial Psychology, University of Central Florida