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Office Administrative Assistant

Liverpool, New York, United States
August 12, 2018

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Terri L. Denny

**** ***** ****

Cicero, New York 13039



Master's of Science Degree in Rehabilitation Counseling

University at Buffalo: February 1, 2014

Bachelor of Arts and Sciences Degree in Public Justice

State University of New York at Oswego: May 15, 2010



Crouse Hospital Chemical Dependency Services Center Co-facilitator/Intern 8/12 to 12/12 and 8/13 to 12/13

Harbor Lights Chemical Dependency Service Co-facilitator/Intern 1/12 to 4/12

Vera House, Syracuse, NY Intern 5/09 to 8/09

State University of New York at Oswego Office Manager/Administrative Assistant

Office of International Education and Programs 11/15 to 12/17

Managed administrative functions for health insurance for outgoing study abroad and incoming international students, and study abroad grade reports

Administrative assistant to the associate provost including scheduling meetings, important correspondence (president’s office, provost’s office, internal SUNY, etc.), and organization of visiting delegations

Registered study abroad students and managed grade reports

Managed SUNY reports for new program creation through SUNY Central and study abroad student programs

Created/updated the Memorandum of Understandings with other country colleges and coding system, managed other country agency agreements, SUNY Census reports and other reports

Managed databases of international agreements and international recruiting agents

Managed correspondence and databases for International Education Scholarships

Assisted with office web site maintenance

Made travel arrangements, catering arrangements, ordered office supplies and used and managed office procurement card

State University of New York at Oswego Employee Assistance Program Coordinator 9/2014 – 8/2017

As EAP Coordinator I was trained by New York State to provide information, assessment, and referral services of community resources to address a broad range of issues and concerns being experienced by the employee or their family member. I participated in monthly trainings by local resource organizations. I also worked with organizations to bring trainings to campus for employees to attend. I researched participating providers the employee could use according to their insurance plan. Monthly meet and greets were offered on campus. I helped to create a resource directory for Oswego and Onondaga County services available for employees.

State University of New York at Oswego Secretary, Office of Communications and Marketing 11/01 to 10/15

Organized reports, data merge, and mail hometown news releases (Approximately 8000/year)

Proofread and edited publications to assure accuracy

Typed press releases and distributed to media

Collected calendar events from various offices on campus, organized, and maintained information for publication

Obtained daily arrest information from University Police and prepared for publication

Renewed media subscriptions, ordered office supplies and equipment

Data entry regarding all stories pertaining to SUNY Oswego and higher education

Proofread and edited correspondence, schedules appointments, manages budget accounts, E-requisitions and made travel arrangements

Terri L. Denny Page 2

State University of New York at Oswego Secretary, Division of Extended Learning, Physical Plant and Psychology Departments 2/82 to 11/01

Proofread and edited publications to assure accuracy before large distribution

Drafted correspondence

Monitored budget accounts, travel requests, and requisitions

Scheduled and maintained calendar appointments for office staff (5)

Managed correspondence for Associate and Assistant Directors

Responded to division's (5) email accounts on a daily basis

Created, implemented use, and maintained the Office Information Handbook

Designed and maintained databases for special projects (10)

Prepared course work, exams, correspondence and reports

Scheduled annual pulmonary function exams for 70 employees


Proficient use of software programs includes: Microsoft Office including Word, Works, Excel,

Power Point, Databases, Google Applications/Google Calendar, and Drop Box


Eta Gamma Chapter of Alpha Sigma Lambda Honor Society

Alpha Delta Omega Honor Society


Joshua McKeown

SUNY Oswego

Associate Provost and Director, Office of International Education and Programs

315-***-**** or 315-***-****

Jeffrey Rea

SUNY Oswego

Assistant Director for Media Relations, Office of Communications and Marketing


Tim Nekritz

SUNY Oswego

Associate Director for Media Relations, Office of Communications and Marketing

315-***-**** or 315-***-****

Eric Byers

Governor’s Office of Employee Relations

Employee Assistance Program Regional Representative-Syracuse

315-***-**** (W)

518-***-**** (C)

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