JACQUELINE BARBER

*** ********* **. ******, ** **114 470-***-**** ac6n96@r.postjobfree.com

Tenured Legal Services/Support Specialist with a background in Legal Collections, office management and accounting to include accounts receivable. Independent self-starter with the ability to thrive independently or in a team-fostered environment. Deadline driven, results-oriented professional who learns quickly, is able to apply learned information efficiently, easily adapt to changing requirements and/or processes, while ensuring standards of production, quality and services are met or exceeded.

•Microsoft office: Word, Excel, PowerPoint - Customer Service/Support

•Commercial Legal Software (CLS) - Legal Terminology/FDCPA

•Corel Word Perfect - Accounts Receivable/Legal Collection

•Google Docs - Front/Back Office Management

Legal Assistant, Greene & Cooper, LLP 2014 – Present

Roswell, GA

•Printing and redacting documents for Midland suits as well as assembling and prepping Midland suits for Attorney signature

•Copying suits and attaching checks to be sent to court

•Entering filed suits and service information into firm database

•Scanning filed suits into firm database

•Calling courts to follow up with suit and service information

•Monitoring financial status as assigned files both pre & post judgement

•Associate Counsel/Client updating on account collectability, payment received, offers of settlement for approval

•Initiating and maintaining consumer contract regarding delinquent accounts, outstanding invoices, and available options for account resolution

•Investigation/resolution of account discrepancies

•Various administrative support functions related to file maintenance and record keeping

•Assisting with other various tasks when assigned

Legal Collector, Law Office of Ross Gelfand 2010 – 2013

Alpharetta, GA

•Locating and initiation consumer contact to inform about/collect on delinquent account balances

•Planning course of action to recover outstanding payments

•Keeping track of assigned accounts to identify outstanding debts

•Negotiation of payment plans and payoff deadlines

•Ensured compliance with all state/federal regulations regarding consumer contact and collections

•Created and maintained trust relationships with both counsel/consumers to avoid future issues and ensure collectability

Office Manager, Philips Construction 2002 – 2010

Cumming, GA

•Organizing/maintenance of office layout and condition, ordering stationary, arranging scheduled and/or necessary repairs

•Organized/coordinated administrative duties and office procedures

•Greeted visitors/staff, scheduling and maintenance of corporate calendar for travel, meeting and deadline requirements

•Receipt/distribution of interoffice correspondence for proper routing/handling

•Invoice preparation and report generation for monthly meetings

•Provide general administrative support to staff and varying levels of management

•Ensured the consistency and flow of day to day operations

•All other responsibilities as required

References:

Stephanie Sanders

Paralegal, Greene & Cooper, LLP

404-***-****

Amanda Barlow

Co-Worker, Greene & Cooper, LLP

404-***-****

Danielle Roberts

Paralegal, Greene & Cooper, LLP

470-***-****

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