Marketing, Customer Service, Written and Verbal Communications

Gwendolyn N. Storch

**** **. ******* ****, ***** Louis, Missouri 63114

513-***-**** – ***************@*****.***

Summary: Hands-on leader with three years of experience in the United States Army as a Commissioned Officer. Trained, supervised, and supported team members. Passion and desire for training and teaching. Areas of expertise include:

• Team building and leadership • Logistical supply and support

• Dynamic and compelling written and verbal communications • Project and event management Professional Highlights

Engineer Officer – US Army, Fort Leonard Wood, Missouri December 2015 – May 2017

Planned and executed training for over fifty team members. Managed motor shop that maintained over seventy land vehicles, twenty water vehicles, and 300 pieces of specialized equipment. Ensured environmental protection standards in accordance with National Environmental Policy Act (NEPA, 42 USC 4321–4347) requirements were adhered to by motor shop employees. Oversaw that safety standards implication and conducted bi-annual Standard Army Safety and Occupational Health Inspections (SASOHIs) for entire motor shop, vehicle lot, and office buildings. Trained and mentored team members in both personal and professional development. Worked independently with little oversight and large amount of requirements.

Public Affairs Officer – US Army, Fort Polk, Louisiana October 2014 – December 2015

Established and maintained organization’s social media presence. Single handedly created and managed budget for all organization events, both formal and informal. Organized and managed all formal and informal events; to include fundraising for event, negotiating with venues and caterers, organizing employees and volunteers, and creation of executive committees.

Marketing Assistant – The Beach Waterpark, Mason, OH December 2010 – December 2011

Conceived and executed marketing campaigns; to include web and television commercials, as well as print advertisements. Maintained The Beach Waterpark’s social media presence to include increasing followership to Facebook and Twitter pages by 900%. Measured effectiveness of marketing campaigns through focus groups, market analysis, and customer service feedback. Identified trends of target demographics to utilize in social media and internet marketing campaigns; incentivized grassroots marketing and created a viral marketing campaign that increased weekly “Club Aqua” events from 300 attendees to 2000 attendees per night in three months.

Proven leadership

experience

Schedule

management

Collaboration

Written and verbal

communication

Public speaking

Microsoft Excel

Graphic Design and

Photoshop

Peer mediation and

conflict resolution

Confident and

organized

Self-motivated

SKILLS

Gwendolyn N. Storch – 8129 St. Charles Ln, St. Louis, MO 63114

513-***-**** – ***************@*****.***

Education and Training

Psychology, Women’s and Gender Studies – Ohio University, Athens, Ohio September 2010 – May 2014

Graduated cum laude with a 3.7 GPA

Successfully completed Army Reserve Officer Training Corps (ROTC), earning a commission as an Active Duty Army Officer

Army Engineer Officer Leadership Training – Fort Leonard Wood, Missouri May 2014 – September 2014

Managed and arranged class volunteer schedule, to include planning and execution of over 1,200 volunteer hours across the class of fifty individuals

Public Affairs Officer Training

January 2015 - February 2015

Volunteer Experience

Victim Advocate; Survivor Advocacy Ohio University, Athens, Ohio Club Water Polo Coach; Ohio University, Athens, Ohio Home Building, Improvement and Restoration; Habitat for Humanity, Springfield, Missouri Art Teacher, Children’s Group Supervisor, Curriculum Management; Vacation Bible School, Cincinnati, Ohio Activities Specialist; Cincinnati Children’s Hospital, Cincinnati, Ohio Docent; Promont House Museum, Milford, Ohio

References

John Hansen: Army ROTC Instructor at Ohio University – 740-***-**** Jackie Slaght: Marketing Manager of the Beach Waterpark – 513-***-**** – ******.******@*****.***

(Sergeant) Holly Retherford: Army Medic – 513-***-****

(Major) Chris Evans: Battalion Executive Officer of 46th Engineer Battalion – 915-***-**** Gregory Grabowski: Commander, USN (Ret) – 949-***-****

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