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Customer Service Sales

Hudson, Florida, United States
August 14, 2018

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Camille Herrera

787-***-**** or 813-***-****


Office management professional with customer service, sales, administration, management, and human resources working knowledge capable of multi-tasking various projects as a lead or team role

Payroll, auditing, reconciliation and electronic invoicing and encryption training and experience

Excellent communication skills, experience working with diverse populations, trusted with positions of great responsibility, bilingual, fluent in English and Spanish

Creative as well as analytic thinker, motivated, adaptable, enthusiastic, dedicated, organized, committed, and resourceful professional with a reputation for excellence

Medical industry experience, HIPPA law and OSHA standards adherence


Keiser University

A.S. in Medical Administrative Billing and Coding Expected graduation 2018


Walmart Super Center Sales associate 2018 to present

Maintains area of responsibility in accordance with company polices and procedures by properly handling claims and returns, zoning area arranging and organizing merchandise/ supplies. Resolving customer issues and concerns, promoting products and service.

Visiting Angels Home Health Care Health Specialist 2014-2016

Collaborated with other professionals to evaluate patients’ medical or physical condition

Assessed client needs and advocated for clients or patients

Referred patient, client or family to community resources to assist with mental or physical illness

Provided access to services such as financial assistance, legal aid, housing, job placement or education

Maintained records of patient cared, condition, progress, or problems and reporedt to case manager

Public relations, marketing and Home visits

Office Funiture Warehouse Manager 2012-2014

Provided customer service by greeting and assisting customers and responding to inquiries and complaints

Directed and supervised employees, engaged in sales, inventory control, and reconciling cash receipts

Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires

Monitored sales activities, computed sales prices, total purchases and processed cash and credit payments

Answered questions regarding store and merchandise, ensured customer satisfaction and quality of goods

Instructed staff on how to handle difficult and complicated sales

GIZA Modular systems working knowledge and training experience

Iventory control

Puerto Rico Medical Center Office Supervisor/Medical Assistant 2010-2012

Answered telephones and directed calls to appropriate staff, scheduled and confirmed patient appointments

Greeted visitors, ascertained purpose of visit, and directed them to appropriate staff and resolved complaints

Maintained medical records, and correspondence files

Computed wages and deductions, processed time sheets and payroll, data entry, and issued paychecks

Verified accuracy of billing data, prepared itemized statements and invoices

Performed bookkeeping work, including posting data and kept records of costs

Supervised the work and customer service of office personnel, ensured adherence to quality standards

Coached and discussed performance problems with employees and collaborated to resolve issues

GCA National Services Group Industrial Sales Manager 2008-2010

Directed and coordinated activities involving sales of products, and services

Reviewed operational records, financial statements and reports in order to project sales and profitablity

Determined price schedules and discount rates

Directed and coordinated business activities

Oversaw employees, prepared work schedules and assigned duties

Identified potential new partners and built and maintained relationship with existing clients

Gathered data, and method of marketing and distribution

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