Customer Service Manager

Barbara Wooley

*** * ***** **. *** Angeles, CA **012

323-***-**** ● *************@*****.***

SUMMARY OF SKILLS

Over 10 years of experience in the janitorial and maintenance fields

Works well from written and verbal instructions, individually or as part of a team

Punctual, fast learner with excellent attention to detail; flexible and open minded

Able to maintain professional working relationships with staff, supervisors, and customers

EMPLOYMENT HISTORY

Street Maintenance Worker

Chrysalis Enterprises, Los Angeles, CA May 2018 - Present

Complete street sweeping and landscaping responsibilities on assigned route

Empty and replace trash liners in trash receptacles

Remove and report graffiti, stickers and bulky items in district

Provide exceptional customer service to pedestrians and business owners by answering questions and providing directions

Laundry Attendant

Magic Laundry Services, Los Angeles, CA Jan 2016 – April 2018

Load all laundry into washer and add specified cleaning agents; sort all linens and treat stains

Take wet, clean items and dry as directed; sorted and folded or hanged clean dried items

Maintain inventory of all cleaning supplies and communicate needs to general manager

Maintenance Porter

HMS Host International Inc, Los Angeles, CA Sep 2006 – Jan 2016

Performed basic cleaning duties including dusting, mopping, sweeping, vacuuming, trash collection and removal.

Cleaned and sanitized drinking fountains, refrigerators, and ice machines. Washed dishes, stoves, floors, walls, windows, doors, blinds, and bathroom fixtures. Operated basic cleaning equipment such as vacuums, window wipers, mops, etc.

Maintained hygienic restrooms based on strict codes and regulations.

Liaison Modernization Assistant

Housing Authority of the City of Los Angeles, Los Angeles, CA Jan 2004 – Sep 2006

Cleaned City of Los Angeles Townhouse Apartment homes, which included up to 24 apartments.

Performed landscaping duties such as sweeping leaves, watering flowerbeds, and soil remediation.

Performed basic cleaning duties including dusting, mopping, sweeping, vacuuming, trash collection, etc.

Maintained hygienic restroom cleaning based on strict codes and regulations.

Cleaned windows, glass partitions, and mirrors, using soapy water and other cleaners, sponges, and squeegees

EDUCATION and CERTIFICATIONS

Certificate of Completion, Job Search Preparation Program 2018

Chrysalis, Los Angeles, CA

Building and Ground Custodial/Janitorial Maintenance Certificate 2002

Freemont Adult School, Los Angeles, CA

High School Diploma

St. Patrick Catholic School, Los Angeles, CA

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