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Customer Service Administrative Support

Waterford, Mississippi, United States
August 14, 2018

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**** ******, *********, ******** ***** 248-***-****


I am seeking full-time administrative position where I can apply my 10+ years of experience in Customer Service and Administrative Support. I thrive as part of a team but can also stand alone. I am a self-starter who likes to be prepared.


Flagstar Bank

02/1995 - 07/2018

Administrative Support Specialist

Completed time sensitive verifications on confidential information.

Supported multiple Department and Loan Officers.

Microsoft Outlook for multiple email accounts.

Maintained departmental Excel spreadsheet.

Utilized department calendar for training schedule

Skills & Abilities

Microsoft Word, Excel, Outlook

Excellent verbal communication skills

Confident, articulate, and professional speaking abilities

Empathic listener and persuasive speaker

Ability to work under pressure

Time management

Education and Training (Mortgage industry)

Mortgage continuing education The Federal Government ordered sweeping changes in financial regulations be implemented resulting in the Dodd-Frank Act July 21, Fair Housing Act of 1974. Mortgage employees are required to complete course work annually via government web site ILMS (Integrated Logistics Management System).

Additional Information

Current board member for Oakwood Manor Subdivision.

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