Customer Care Service

Ramesh Chand Sangar.

Present Address: C/o Rohsan k. Borkar Bld .no -23 flat no-11

Viraj park, village panjari Nagpur, Maharashtra. 441108

Mobile No.:- +91-967*******

E-mail ID: - *******************@*****.***

BRIEF OVERVIEW

Highly motivated Customs Clearing professional seeking an opportunity to aid the advancement of the organization and make positive contributions to the business.

An effective communicator and hard working person with excellent relationship building and inter-personal skills, seeking a challenging career, which will enable optimum utilization of my performance and confidence to the best of my benefit, to the organization Responsible for transport and distribution operations and also for providing excellent standards of service, efficiency and performance through outstanding people management skills. Willing to work as a key player in a challenging and creative environment.

Well versed with concept:

CONTAINER TERMINAL OPERATIONS

CFS OPERATIONS

Good Knowledge of software .visul impex, eBiznet icd, eBiznet prod.

APPLICATION: - MS OFFICE 2003, 2007, 2010 & Internet

EDUCATIONAL QUALIFICATION

H.S.C from HP Board.

S.S.C from HP Board.

WORK EXPERIENCE

More than 18 years of rich experience in the field of logistic areas and customs clearance.

1.Currenty working in Distribution Logistics Infrastructure Pvt Ltd. as Sr.Officer in Customer Service Center at Operations Department from March 2016 to till date. Key words: Handling Import, Export & Domestic operations, Customer Care, process improvement, Documentation, Gate operations, CFS Operations, Billing process, Yard management etc.

2.Worked in Fairdeal Shipping & Logistics Pvt Ltd (Freight Forwaders & CHA) as Operations In-charge from April 1999 to Feb 2016.

Key words: Preparing Air & Sea Export & Import Documents under different scheme to

custom through Visual Impex., Processing Documents to ICE Gate,Handling Sea & Air Export

& Import Operation.Co-ordination with Shipper, Transporters Shipping Company& Dock staff

for shipments Updating, Custom G-card holder related customs & Concor Terminal, All

container terminal Related import, export,Bonded Warehouse,Exim warehouse and logistics

area all activity done by independently.

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ACHIEVMENTS

A.Custom Clearance :

oExtensive knowledge of all clearing and logistics areas.

oSupervising and monitoring vessels, cargo, yard co-ordination and storage spaces ensuring adherence to customs laws.

oCompleting documentation to obtain customs clearance.

oManaging and supervising customs clearance team working with me.

oResponding to customer requests, inquiries and complaint and resolving all issues.

A.Logistics Area:

oGood knowledge of service Centre handle (EXIM )

oGate activity and yard operation

oAll quary of customer realeted import export handle independently.

oExport and import order generate

oAll exim reporting to shipping line, CHA, forwarder exporter and importer done independently.

oCFS & ICD Operations,Customer Care & Handling Container Train Operations

o

PERSONAL DOSSIER

NAME : - RAMESH CHAND SANGAR.

DATE OF BIRTH : - 10th May 1977.

SEX : - MALE.

NATIONALITY : - INDIAN.

LANGUAGES KNOWN : - ENGLISH, HINDI.

MARITAL STATUS : - MARRIED.

HOBBIES : - MUSIC, CRICKET,BADMINTON.

PERMANENT ADDRESS :- Village Nadiana, PO Janhiara, Tahsil and District

Hamirpur(HP).(117701)

DECLARATION

I consider myself familiar with Transportation and logistics area related I am also confident of my ability to work in a team. I hereby declare that the information furnished above is true to the best of my knowledge.

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Place : Nagpur

Date :

RAMESH CHAND SANGAR.

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