Jenell Lindemann
Brooklyn, Wisconsin 53521-9654
**********@*****.***
PROFESSIONAL SUMMARY
Have abundant experience in customer service. Welcome new experiences and challenges. Enthusiastic, efficient, and enjoy multi-tasking. Have exceptional work ethic, pull my own weight and then some but thrive in a team work environment. Familiar with SOP's and cGMP's.
SKILLS
Have excellent written, oral, and interpersonal communication skills. Have worked with multiline switchboards and many different software applications. Learn new tasks very quickly and welcome new challenges. Years of data-entry experience and collaboration with Quality Control, supervisors, and coworkers.
WORK EXPERIENCE
3/2018
to
6/2018
Manpower
East Washington Avenue
Madison, Wisconsin
Lab Technician
• Maintain, clean, or sterilize laboratory instruments or equipment.
• Provide technical support or assistance to operators. 3/2015
to
10/2017
Promega Corporation
Fitchburg, Wisconsin
Factory cleanroom dispense technician
Following proper PPE and gowning procedures, dispensing product using HandyStep. Verifying coworkers, labels, batch and catalog numbers, location for dispensing, and proper weight. Nitrogen handling. Inspection of vessels, labels, and product throughout to ensure conformity and accuracy, reporting any inconsistency to supervisor. Inventory. Staying current with SOP's. Storing finished orders in appropriate place at specified temperature.
3/2013
to
3/2015
Minitube Of America
Verona, Wisconsin
Lab Technician
Data entry, machine operator, production, boxing
• Set up equipment or stations to monitor and collect pollutants from sites, such as smoke stacks, manufacturing plants, or mechanical equipment.
5/2003
to
9/2013
Becton Dickinson
Madison, Wisconsin
Lab Technician
• Collect or prepare measurement, weight, or identification labels and attach them to products.
• Collect product samples and prepare them for laboratory analysis or testing.
• Examine products or materials, parts, subassemblies, and packaging for damage, defects, or shortages, using specification sheets, gauges, and standards charts.
• Weigh or measure materials, equipment, or products to maintain relevant records, using volume meters, scales, rules, or calipers.
• Transport materials, products, or samples to processing, shipping, or storage areas, manually or using conveyors, pumps, or hand trucks.
• Fill orders for products and samples, following order tickets, and forward or mail items.
• Document quantity, quality, type, weight, test result data, and value of materials or products to maintain shipping, receiving, and production records and files.
2/1995
to
2/2000
Hampton Inn West
Grand Canyon Drive
Madison, Wisconsin
Lead Front Desk Clerk
• Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
• Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
• Arrange tours, taxis, or restaurant reservations for customers.
• Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
• Compute bills, collect payments, and make change for guests.
• Contact housekeeping or maintenance staff when guests report problems.
• Deposit guests' valuables in hotel safes or safe-deposit boxes.
• Date-stamp, sort, and rack incoming mail and messages.
• Greet, register, and assign rooms to guests of hotels or motels.
• Issue room keys and escort instructions to bellhops.
• Keep records of room availability and guests' accounts, manually or using computers.
• Make and confirm reservations.
• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Plan, schedule or supervise the work of other employees.
• Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
• Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
• Record guest comments or complaints, referring customers to managers as necessary.
• Review accounts and charges with guests during the check out process.
• Transmit and receive messages, using telephones or telephone switchboards.
• Verify customers' credit, and establish how the customer will pay for the accommodation.
EDUCATION
2/1997
to
2/1999
Blackhawk Technical College
Legal Secretary courses including accounting, record keeping, and business writing.
Not completed. Recognized for outstanding GPA on President's list. 2/1990
to
9/1990
Southeastern Academy
Travel and Tourism
Diploma attained