GERALDINE GOH
Singaporean Mobile: **** **** Email:*******@*****.***
PROFILE SUMMARY
Dynamic and dedicated Executive Administrator adept at general office management and secretarial support to Senior Executives. Skilled in arranging complex travels, scheduled appointments and maintained extensive calendars to ensure all meetings are logged in. Planned and coordinated successful corporate meetings and company events such as workshops & Company Annual Dinner. Ability to handle multiple tasks simultaneously. Known as a good team player that effectively interacts with all levels of administrators, clients and stakeholders.
SKILLS
Organisational & Planning skills
Teamwork
Analytical skills
Communication skills
Administrative skills
Multi-tasking
Customer service
Interpersonal skills
Time management
Decision making
Project management
Detail oriented
ACCOMPLISHMENTS
Chaired for Annual Dinner & Dance 2015 – executed and oversaw the project from sourcing of event venues, cost budgeting, hold regular meetings with team members to follow up the progress of their responsibilities. Reduced budget cost of 15%, with saving the company an amount of USD10,000. The event ended with a great success
Facilitated Company Official Opening – coordinate hotel inspection, food catering, arranging of transportation for VIPs from headquarter (Detroit) and Managing Directors of APAC offices (total of 30 people)
PROFESSIONAL EXPERIENCE
Executive Assistant to Vice Presidents
General Motors International Pte Ltd (APAC office)
16 June 2014 – 31 Dec 2017
Provide secretarial and administrative support to 2 Vice Presidents (Communications and Public Relations & Public Policy) and 3 Directors
Responsible for complex calendars management; scheduling and coordinate meetings, WebEx, teleconference and telepresence across multiple time zones
Handle complex travel arrangements (visa application, flight and hotel booking, transportation) and prepare travel itineraries
Prepare and arrange reimbursement of travel related and other miscellaneous expenses
Plan, arrange and coordinate in all aspects for on and offsite company meetings and events (including participants’ logistics, sourcing of event location)
Organising catering lunch and booking of meeting room
Receiving calls and or greet visitors, take and relay messages, respond to requests for information
Handle confidential matters, documents and information
Assist in arranging hotel accommodation for overseas guests/colleagues during their stay in Singapore
Backed up for department’s Admin duties as and when are needed during their absence
Organise department events (birthday tea party, farewell lunch etc.)
Preparation of new staff joining in the department and orientation
Collate and assist to prepare presentation materials to bind into briefing book
Executive Assistant
The Boston Consulting Group
15 June 2013 to 6 June 2014 (Contract role)
Provide secretarial support to 1 Partner & 3 Principals
Responsible for complex calendars management: frequently changing of meetings/appointments
Booking of meeting room, equipment/technology
Arrange teleconference across multiple time zone
Handle travel arrangements (visa application, flight and hotel booking, land transportation)
Handling floating incoming calls when Receptionist step away from her desk
Coordinating logistics needs for local and overseas meetings
Prepare and arrange reimbursement of travel related and other miscellaneous expenses
Backed up other department’s EA duties as and when are needed during their absence
Executive Secretary
Allianz Insurance SE (APAC Office)
2 August 1999 – 18 Jan 2013
(Property & Casualty Division from 1999 – 2009)
(Life & Health Division from 2009 – 2013)
Provide secretarial support to Regional General Manager
Calendar management
Handle confidential matters, documents and information
Provide administrative support to 5 team members and also Head of Corporate Communications
Preparation for onboarding staff joining: setting up the work station and requisite of computer
Plan and organise local and offsite workshop (including participants’ logistics, sourcing of event location)
Scheduling and coordinate monthly conference calls with offices in Asia Pacific
Collate and assist to prepare presentation materials
Handle complex travel arrangements (visa application, flight and hotel booking, land transportation) and prepare travel itineraries
Prepare and handle travel expense claims
Requisite and take charge of stationeries
Organise department events (eg. birthday tea party, farewell lunch etc)
Receiving and greeting of visitors at reception
Assist in arranging hotel accommodation for overseas guests/colleagues during their stay in Singapore
Maintain general filing system
Sorting and distributing post
Booking of meeting room, equipment/technology
Check and process invoices and claims
Backed up other department’s secretary duties as and when are needed during their absence
CAREER OVERVIEW
2014 – 2017 - General Motors International Pte Ltd – Executive Assistant to Vice Presidents of
Communications and Government Relations & Public Policy
2013 – 2014 - Boston Consulting Group – Executive Assistant to 1 Partner and 3 Principals
1999 – 2013 - Allianz SE – Executive Secretary to Regional General Manager
1996 – 1999 - Osprey Maritime Pte Ltd – Secretary to Chief Operating Officer
1995 – 1996 - Schenker International Pte Ltd – Secretary to General Manager
1992 – 1994 - Great Eastern Life Pte Ltd - Secretary cum Officer Administrator to Sales Manager
EDUCATION
Diploma in Human Resource Management
Private Secretarial Certificate