Accomplishments

Summary

Skills

Experience

KELLISA WRIGHT

*** **** ** #****, *******, GA 30309 H: 646-***-**** ac6myr@r.postjobfree.com Implemented effective marketing plans that raised occupancy and increased retention

Excelled at building relationships, overcoming objections and posed impressive customer service skills while having the ability to multi-task in a fluid and fast-paced environment.

Awarded the Best of the Best in the entire company 3 out of 4 quarters. Highly energetic, self-motivated sales professional with 20 years' progressive and successful experience in providing primary sales support to various marketing and sales departments. Demonstrated ability to lead sales team and manage multiple responsibilities in a fast-paced environment with tight deadlines. Proven record of identifying problems and implementing innovative solutions. Able to bring exceptional results through motivation and empowerment.

Managed site marketing programs

incorporating direct mail, social

media, advertising, competitive

analysis, and other viable avenues of

reaching potential residents

Managed administrative functions

that include guiding new residents

through the application and move-in

process, performing background/

credit checks, writing up leasing

contracts

Traveled to various properties

throughout the US to assist with

marketing techniques, sales and

retention, and lease ups

Assisted with the sales training and

development of new hire and current

associates

Assistant Property Manager Sep 2016

RAM Partners LLC - Atlanta, GA

• Determines the new interest rate annually and revises the security deposit interest forms

• Establishes and maintain good relations with residents, prospective residents, vendors, and co-workers

• Maintains controls over Accounts Receivables. Maintains Village Green's targeted delinquency goal of less than .005% of annual GPI. Applies payments to resident ledgers; make daily bank deposits; follow-up with telephone calls and/or collection or demand notices (letters) to insure prompt payment by residents; creates and delivers NSF notification letters; adjusts/corrects resident ledgers; inputs concessions; updates lease information/changes; etc.

• Maintains current and complete property management software information. Inputs daily activities such as move-ins and move-outs, notices to vacate, resident transfers, lease renewals, lease changes, household and occupant demographics, search tag information, application approval/rejections, cancellations, etc.

• Administers the lease renewal program

.• Generates and delivers general correspondence to residents, vendors, and prospective residents such as, lease violations, certificates of insurance updates, Education and Training

application rejection letters, etc.• Inspects condition of move-outs in a timely manner in order to document charges prior to reconciling security deposits• Maintains collection policy for residents who moved out with a balance on their account. • Assists in monitoring property condition; report concerns/liabilities to property manager/maintenance supervisor• Adheres to established policies related to fair housing

• Performs general office duties: answers the telephone; writes service requests, newsletters, files, monitors and orders office supplies and printed materials, etc.

• Performs, when asked, property manager duties in absence of Property Manager Sales Manager Oct 2015 to Sep 2016

Village Green Holding

Create and implement sales strategies to meet self and company targets Solicit sales from existing clients and develop new client base Plan and manage sales activities and campaigns

Identify and implement new methods of determining sales growth Prepare and manage sales budgets as directed

Analyze market trends through research

Evaluate market demands and strive to fulfill them Meet sales targets by 100% on a continual basis

Utilize effective sales techniques which resulted in additional revenue Sales Consultant Sep 2013 to May 2014

Village Green Holding - Atlanta, GA

Greeted customers as they arrived and provided product knowledge. Assisted customers in selecting products suitable to their lifestyle. Demonstrated product features when required.

Establishes and maintains good relations with residents, prospective residents, all customers, and co-workers.

Ensures that the Sales office, models, vacant units, and common areas meet standards on a daily basis and report

Responds to phone inquiries; provides complete information on the apartment, the property, and area information.

Maintains detailed knowledge of local market and conditions. Identifies area competitors in order to complete market surveys.

Adheres to established policies related to fair housing. Presents the property, model, vacant unit, and amenities to prospects in a professional and knowledgeable manner.

Provides prospects with brochure, floor plans, and all collateral material. Follows-up with a phone call and thank you card within 24 hours of initial property tour.

Inputs all guest cards and other sales related information into property management software on a daily basis.

Processes all rental applications for approval; verifies all pertinent information and submit to manager for approval. Prepares lease, required riders, and all addenda for new move in.

Inspects apartment before move in and report deficiencies to appropriate personnel.

Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner.

Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts

Real Estate License : Real Estate 2013

GA Institute of Real Estate - Sandy Springs, GA

Bachelors, Business Administration Sales and Marketing 2002 Skills

University of Southern MS - Hattiesburg, MS

Business Administration Sales and Marketing

Budget management, Team Building, Leadership, Market Research and Analysis, Project Management, Strategic Planning

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