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Assistant Office

North Wales, Pennsylvania, United States
August 11, 2018

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Arthur V. Cram

*** **** ***** ****** ******

Lansdale, PA 19446



Dept. of Justice. Bureau of Prisons – Northeast Regional Office, Legal Services. Feb. 2016 – Sept. 2017 (Early Retirement)

U.S. Custom House

2nd and Chestnut Streets 7th Floor

Philadelphia, PA 19106

Regional Legal Secretary GS-0318-07-05

Provided support to the Regional Counsel and Deputy Regional Counsel of the Northeast Regional Office, four attorneys, and four legal assistants. Keyed out cases using WebSentry, broke down and mailed administrative remedies to inmates, wardens and disciplinary hearing officers at all federal prisons within the Northeast District. Input information, maintained files and processed correspondence for regional and central office administrative remedies, processed Freedom of Information Requests and Tort Claims. Made travel arrangements and prepared Travel Authorizations and Travel Vouchers, made purchase card procurements including miscellaneous office supplies and office equipment using the online Fund Control Management System. Prepared Purchase Card Request forms, reconciliations and maintained the office budget using SAM. Answered phones and greeted and directed visitors, occasionally standing in for the Regional Director’s Receptionist. Managed the Department Calendar and metered and mailed all outgoing Legal mail. Sorted all incoming mail for the Department.

Dept. of the Treasury, Internal Revenue Service – Office of Appeals and General Counsel, 2009 - 2016

701 Market Street, Suite 2200

Philadelphia, PA 19106

Secretary GS- 0318-06-4.

Supported 4 Appeals Team Managers and their respective teams comprising approximately 34 Appeals Officers with case assignments, notifications, transfers, and closing of cases using Secure Outlook and ACDS. UPS shipping using CampuShip and Discovery, mail metering, prepared meeting and teleconference minutes, completion of authorizations and vouchers using Govtrip, answered telephones, greeted and directed visitors both for Appeals and Counsel. Time and Attendance reporting for 34 personnel in SETR. Email correspondence using Outlook, including the scanning of, and email attachment of, pdf. documents. Preparation of memos, letters and spreadsheets using Microsoft Word and Excel. Proof reading, general editing and filing. Capabilities also include logistical support, meeting planning and the creation of PowerPoint presentations.

Educational Testing Service. April 2009 - June 2009

660 Rosedale Rd, Princeton, NJ

Staff Assistant.

Temporary position through J & J Staffing of Princeton, NJ. Provided support for seven Test Developers in Math, History and English K-12. Ordered art work and graphics, and provided editing and proofing of test materials. Maintained databases. Made travel arrangements, scheduled meetings and conferences, managed calendars, arranged catering, etc. Computer skills included Outlook Express, Word, and Excel.

Carbozyme, Inc. October 2008 - February 2009

1 Deer Park Drive, Monmouth Junction, NJ

Executive Assistant to President and CEO.

Supported Senior Executives including CEO, COO, CFO and Lab Manager. Maintained databases of contacts and organizations in DayLite, kept calendars and scheduled meetings and conference calls; created graphics in Omni Graffle, presentations in Adobe Photoshop and PowerPoint; located technical papers in IRIS, attached references to RefWorks; researched statistical and grant opportunity information on the Internet; reviewed and edited reports and business plans; created spreadsheets in Excel; screened email and informed CEO of upcoming meetings and conferences, prepared correspondence in MS Word, Multi-tasking, provided reception and assisted with telephones, procured supplies, and performed other general office duties as required. The status of the company as a BioTech Start-up with limited funding caused this position to be temporary.

Harvard University School of Engineering and Applied Sciences, 2000 - 2008.

33 Oxford Street, Cambridge, MA.

Faculty Assistant/ Technical Secretary.

Assisted three professors of Applied Mathematics, one of whom also served as Director for the Committee on Undergraduate Studies in Applied Mathematics (CUSAM). Drafted, proofed and edited correspondence in MS Word, LaTex, and email in Outlook. Prepared class materials in Microsoft Word, PowerPoint, LaTex, and Excel. Kept calendars in Outlook and Meeting Maker, made domestic and international travel arrangements for faculty and research associates, arranged logistics for class field trips, seminars, meetings and conferences. Arranged for catering and teleconferencing, paid corporate card monthly bills and reimbursements using an Oracle-based system, maintained records of grant balances in Excel; created posters in Adobe Photoshop for weekly Computer Science Colloquia, and other general administrative duties and responsibilities as required.

Harvard University Office for Sponsored Research / Financial Administration, 1997-2000.

1350 Massachusetts Avenue, Cambridge, MA.

Staff Assistant.

Maintained filing and tracking systems of permanent accounting files associated with all sponsored research conducted throughout Harvard University. Assisted in the creation of a centrally accessible database in Access, tracking the locations of all files at any given time among over sixty personnel, for whom I also provided assistance in the fast-paced Awards Management and Financial Services offices.

State of Massachusetts Department of Public Utilities 1996-1997.

Boston, MA.

Administrative Assistant to the Director of the Consumer Division.

Provided reception, routed telephone calls, maintained action files, and provided general administrative assistance to twelve customer service and adjudication personnel. This was a temporary one-year position.


Nutting Environmental 1995-1996

Boynton Beach, FL.

Environmental Project Manager

Groundwater and soil contamination assessment and remediation. Determined study area for sampling and placement of soil borings and monitoring wells. Maintained budgets for projects. Oversaw the collection of soil and groundwater samples, permeability tests, and contracted subcontractors for Underground storage tank excavation and removal, and contaminated soil removal. Collected and analyzed chemical analytical data, reviewed the same against government criteria, and prepared reports for signature by certified engineers.

Shevenell Gallen Fell 1993-1995

Coral Springs, FL

Environmental Project Manager

Conducted Phase I and Phase II Audits. Site walkovers and assessment of potential for the presence of air, water, or soil contamination. Collected and analyzed data and wrote over 100 reports. Productivity contributed to over $1 million dollars in profit per annum.

Metcalf &Eddy, Inc. 1991-1993

Sawgrass, FL

Environmental Scientist

Performed groundwater and soil contamination assessments and remediation.

Collected samples from areas under assessment or undergoing remediation, analyzed data and wrote and prepared technical reports for appropriate signature by qualified engineers.

St. Lucie County, FL 1991

Fort Pierce, FL.

Environmental Planner for Community Development

Reviewed Project Development Plans for consistency with Land Use Development Plan and County Code of Regulations. Assisted in the development of mitigation alternatives for proposed developments. Implemented and oversaw environmental programs for the County.

Greiner, Inc. 1988-1991

Tampa, FL

Environmental Planner/Scientist

Collected data as primary contact and liaison with other Federal, State, and Local Agencies, as well as members of the private and public sectors. Wrote and helped to prepare, Environmental Assessment Reports and Impact Statements through the review of applicable agency requirements. This included coordination with FEMA regarding the FIRM 100 year Flood Zone Maps, Wetland delineation, runoff management and retention, etc. Participated in Public Meetings and Hearings. Projects included the Dallas Fort Worth International Airport and numerous county and municipal airfields throughout the United States.

Wainwright Engineering 1986-1988

Montgomery, AL

Environmental Planner/Scientist

Collected data as primary contact and liaison with other Federal, State, and Local Agencies, as well as members of the private and public sectors. Wrote and helped to prepare, Environmental Assessment Reports and Impact Statements through the review of applicable agency requirements. This included coordination with FEMA regarding the 100 year Flood Zone Maps, Wetland delineation, runoff management and retention, etc. Participated in Public Meetings and Hearings, etc.


Microsoft Office 2010, Microsoft Word 2010, Microsoft Excel 2010, Microsoft Outlook 2010, Microsoft Access 2010, Power Point 2010, Adobe Acrobat Pro, Adobe Reader, Adobe Photoshop Elements, ACDS, APGOLF, ELMS, SETR, UPS Campuship, Discovery, LaTex, Oracle, People Soft, Lotus 1-2-3, Meeting Maker, SnagIt, RefWorks, IRIS, Omni Graffle, FMIS, Fund Management Control System, Scdall, WebSentry, WebTA, SmartLabel, CIMs, Asset Suites 8, and various Internet browsers.


Harvard University 2007 - Masters of Liberal Arts in English and American Literature and Language.

University of West Florida 1986 - B.S. Environmental Resources Management and Planning.

Montgomery County Community College, Present - A.A.S. Certificate in Accounting.


U.S. Navy Veteran

08/1978 - 08/1985

Electronics Technician Second Class

5-point Veteran - U.S. Navy Expeditionary Forces Medal, Unit Commendation,

Meritorious service recognition, Good Conduct Medal, and Sea Service Ribbon


Andrew Barry, Appeals Officer, IRS 215-***-****

Audrey Petit, Appeals Officer, IRS 610-***-****

Joseph Ali, Director of Appeals, IRS 267-***-****

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