Network Desktop Support
Resume:
James Watrud
Detroit, MI *****
***********@*****.***
Objective:
Obtain an internship or entry level job in the IT field.
Education:
Network Security Specialist Associate’s degree from Madison Area Technical College – Fall 2016
Technical Experience:
Admin knowledge of Windows 7, 8, 10 and server 2012
Knowledge of Microsoft Office applications
Hard drive imaging and partitioning experience
Experience troubleshooting PC issues such as network issues, Viruses, PC running slow
Built and maintained my own desktop PC, AMD platform
Experience with configuring Cisco 1941 and 1841 routers
Configuring Cisco 2960 and 3560 switches
Cisco ASA Firewall
Basic understanding of coding languages
Ubuntu server configuration
Computer Forensics work with tools such as FTK Imager, Registry Viewer, Windows File Analyzer, and SIFT Workstation
Built Snort from the source code
Analyzed traffic via Wireshark and Snort
Freelance Tech Support
Work Experience:
Subway – Platteville, WI (2016-2018)
Sandwich Artist/Supervisor
-Register and Customer Services
-Team Leader
Best Buy – Madison, WI (2016-2016)
Customer Service Specialist
-Assisted customers with returns and issues of products
-Generated opinions of products based on customer needs
-Phone call support
Contact this candidate