VIVIAN FIALLO

**** ** ******* ********, ** ***** 503-***-**** ac6mwl@r.postjobfree.com

PROFESSIONAL SUMMARY

Communications Consultant with a ten year record of successful development, design, maintenance, and evaluation of large scale training programs for small businesses and nonprofits by performing management and training functions such as teaching, planning, scheduling, organizing, and tracking processes, while ensuring increased enrollment and expansion of the programs. WORK EXPERIENCE

Training and Development Consultant - Bridging the Gap - Portland, OR (August 2012 - Present)

● Principal consultant who works with small companies and nonprofits to assist with leadership development, facilitation, interpersonal communication, and team building

● Long-term contract with Business Valuation Resources, a prominent publishing company, as an on-site consultant for their management team to help with leadership development, skills assessments, and team dynamics

Instructor - Portland Community College, Community Education Department (April 2016 - Present)

● Teach communications skills courses for executive and professional development

● Contribute to program evaluation and improvement Program Director - Positive Acorn, LLC - Milwaukie, OR (January 2015 – May 2016)

● Improved design and delivery of the Certified Positive Psychology Coach curriculum for Positive Acorn, accredited by the International Coaching Federation

● Awarded Positive Psychology Coach Certification

● Contributed to program assessment and improvement

● Sought innovative partnerships to expand on entrepreneurial success

● Collaborated with trainers to improve course presentation and enhanced professional development

● Spearheaded marketing initiatives through social media campaigns Training & Communications Specialist - La Leche League - Fairfax, V A (Jan 2007 – Aug 2012)

● Taught classes in communication skills training to both leaders and members

● Facilitated monthly series meetings, mother-to-mother support, and parent education

● Promoted legislation that protected a mother’s right to breastfeed in public.

● Participated in "round robin" 24 hour hotline offering urgent and immediate support EDUCATION

UNIVERSITY OF DENVER

● Master of Arts Degree in Applied Communications, 2002

● Certificates in Organizational Communication and Alternative Dispute Resolution, 1998 GEORGE MASON UNIVERSITY ( 1989 - 1993)

● Dual Major Bachelor of Arts Degrees: Political Science and Latin American Studies

● Minor in Spanish

VIVIAN FIALLO

8120 SE Yamhill Portland, OR 97215 503-***-**** ac6mwl@r.postjobfree.com VOLUNTEER WORK

Volunteer Facilitator - Resolutions Northwest - Portland, OR (October 2016 - November 2017)

● Built skills for facilitating productive, equitable dialogue on racism and equity.

● Supported RNW staff in community dialogues, trainings and facilitated processes.

● Collaborated in the design and facilitation of a community dialogue on race relations. Organization Representative - Family Forward Oregon - Portland, O R (June 2014 – November 2016)

● Staffed information booths at local outreach events to publicize the organization

● Garnered membership support to back Family Forward Oregon initiatives Volunteer Coordinator/Auction Chair - Bridger PTA – Portland, OR (May 2013 – October 2016)

● Actively engaged all communities within the school including low income and families of color to enhance the greater sense of belonging within the SE community

● Recruited and managed volunteers for various events throughout the school year

● Member of E quity Steering Committee, consisting of parents and administrators charged with increasing equity of minority groups within the broader school community

● Completed B eyond Diversity training through Portland Public Schools

● Configured pre-existing school auction software to optimize data entry, capitalize on business analytic capabilities, and streamlined accounting reconciliation to meet budgetary requirements

● Provided leadership for procurement team in acquiring donations for both the silent and live auction and increased revenue by 30% for the 2015 auction

● Managed 40+ volunteers, split into 6 teams, raising over $42,000 for 2014 auction increasing year-over-year net profit by 40%

● Increased sponsorship donations by cultivating mutually beneficial relationships with local businesses and the neighborhood community

TRAINING & CERTIFICATIONS

● Facilitator Training for Equity Informed Dialogue - R esolutions Northwest

● Facilitator Training for Artful Facilitation - R esolutions Northwest

● Practical Suggestions for Creating a More Inclusive Classroom - P ortland Community College

● Foundational Skills for Emerging Leaders Training - I nnovative Growth Solutions

● Beyond Diversity Equity and Inclusion Training - P ortland Public Schools

● Certified Positive Psychology Coach - P ositive Acorn

● Instructor Training for Communications Skills - L a Leche League International

● Leader Accreditation - L a Leche League International

● Professional in Human Resources Certification - H RCI

● Developing Dynamic Leadership Seminar – Compass Group Training & Development

● The Managing Differences Seminar - D ana Mediation Institute

● Victim-Offender Mediation Training - R esolutions Northwest

● Victim-Offender Reconciliation Training –V ORP of Boulder, CO REFERENCES

Available Upon Request

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