810-***-**** ********@*******.***
TONYEA S. VANPATTEN
PROFESSIONAL SUMMARY
Executive assistant with 10+ years of experience in a sensitive corporate environment.
Highly organized and detailed oriented with an excellent work ethic.
SKILLS & ABILITIES
60+ WPM typing speed
Customer service oriented
Able to multi-task in an environment with competing priorities
Professional decorum
Discreet confidentiality
Certified in Microsoft Office
Self-motivated
EXPERIENCE
TITLE INSURANCE RECORDING ASSISTANT, JUNE 2017 – PRESENT
CISLO TITLE, FLINT, MICHIGAN
Review documents for recordability.
Verify money received for document recording/county tax and revenue is correct.
Submit reviewed documents to appropriate county.
Daily bank deposits.
Communicate with county treasurer or register of deeds as necessary
Enter document recording information into on-line files.
Mail recorded documents.
Maintain count of daily incoming documents.
CAKE DECORATOR/ASSISTANT MANAGER, 2001 – JUNE 2017
DAIRY QUEEN, CLARKSTON, MICHIGAN
Assist general manager with weekly staff schedule.
Maintain and order inventory.
Oversee cleanliness of building by adhering to Health Department and Dairy Queen standards.
Manage human resources, including hiring, training, scheduling and performance of 10+
seasonal employees.
Enforce high quality customer experience to ensure loyalty and repeat business.
EXECUTIVE SECRETARY, 1989 – 2001
COMERICA BANK, AUBURN HILLS, MICHIGAN
Provided administrative support to the department executive.
Maintained department executive’s calendar.
Scheduled meetings, teleconferences, and travel arrangements.
Prepared expense reports.
Maintained office supply inventory.
Greeted internal and external visitors.
Distributed employee notices and mail.
Assessed urgency and priorities before scheduling appointments and meetings.
Maintained a high level of discretion.
Prepared accurate and timely reports as directed.
Answered multi-line phone and routed calls as appropriate.
Typed, proofread and edited general correspondence.
Transcribed dictated correspondence.
Processed purchase orders for business cards and stationery for bank officers.
Proficient using Corel WordPerfect, Lotus Notes, Lotus 1-2-3 and PowerPoint 2000.
SECRETARY, 1988 – 1989
T. WARNER BUILDERS, CLARKSTON, MICHIGAN
Answered and managed incoming and outgoing calls.
Maintained reception area.
Scheduled meetings with clients.
Processed payroll.
SECRETARY, 1987 – 1988
DR. FRENCHI, DDS PERIODONTICS, CLARKSTON, MICHIGAN
Answered and managed incoming and outgoing calls.
Transcribed dictated correspondence.
Greeted patients.
EDUCATION
Baker College, Flint, Michigan
Associate of Business Degree: Executive Office Specialist