Customer Service Professional Experience
Resume:
Louis Calabro
***********@*****.***
Mayfield Heights, OH 44124
Value Offered:
Goal-driven, self-motivated professional experience in
handling complex communication networks
Knowledgeable in safety regulation, inspections, and
maintenance
Organizational and planning skills: managing, training,
consulting, meeting deadlines, and exceeding goals
Professional Experience
Contemporary Electric, Cleveland, OH 1991-2018
Senior communication technician
Analyzing and troubleshooting technical problems
Performed preventative and regular maintenance on equipment
Reported supervisory personnel of any necessary repairs and maintenance on equipment.
Communicated with customers to determine pick-up or delivery needs
Applied a knowledge of all applicable laws/regulations safety standards as well as company policies/procedures
Demonstrated internal and external customer service
Completed necessary paperwork with each work order
Install and demonstrate merchandise to achieve maximum custom satisfaction
Performed service calls in a timely manner
Installed, maintained and repaired data, fire alarm, telephone, and broad band systems
Education
Mayfield Senior High School Mayfield Heights. Ohio Graduated 1983
TE-350 Bicsi certified communication technician
OSHA 30 certified
Ohio state Fire Alarm certified
References upon Request
References
Pat Germano
Cleveland, Ohio
Heavy Equipment Sales
Dan Cantleberry
Cleveland, Ohio
A 24/7 Locksmith
John Faragher
Cleveland, Ohio
Chagrin Temple
Mark waner
Cleveland, ohio
Professor of chemistry, john carrol university
Areas of Expertise:
Decision Making /Critical Thinking
Organizational Leadership
Time & Production Management
Accuracy & Attention to Detail
Communication Skills
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