WILHELMINA SHAW, R.N.C.
** ****** ***** ******, ** 10950
Home: 845-***-**** ac6mr2@r.postjobfree.com Cell: 845-325-41
SUMMARY
An experienced Practice Manager/ Maternity Services and Systems Administrator, Clinical Analyst, and RN with 38 years clinical and administrative experience with .in development and installation of computer software systems; planning, design and implementation of state-of-the-art medical facilities and education programs; and labor and delivery room nursing. Excellent training, coaching and mentoring skills. Strong problem solving and decision making abilities. Demonstrated leadership proficiency with ability to build and motivate a loyal, cohesive work force. Highly organized with acute attention to detail. A respected leader of demonstrated intellegence, good judgment, flexibility and works well under pressure. Outstanding communication/interpersonal skills.
PROFESSIONAL EXPERIENCE
CERTIFIED HYPNOBIRTH INSTRUCTOR-2018
CHILDBIRTH EDUCATOR-2008-PRESENT
VASSAR BROTHERS MEDICAL CENTER
Prepares pregnant patients and partners with information to successfully complete the journey of childbirth.
Demonstrates techniques to provide comfort measures in labor.
Demonstrates pushing techniques in a birthing bed.
Prepares patients for possibility of Induction and cesarean delivery
PRACTICE MANAGER –INTERNAL MEDICINE -2014-2016
EZRAS CHOILIM HEALTH CENTER, MONROE NY
Supervised staffing, recruitment, evaluation and education of both professional and ancillary staff
Certified health center for PCMH (Primary Care Medical Home) 2015-2016
Responsible for meaningful use compliance and registration of new providers
Assisted OB service with management of high risk pregnancy emergencies
VASSAR BROTHERS HOSPITAL POUGHKEEPSIE, NY 1994-2013
NURSE MANAGER– LABOR AND DELIVERY
Managed Unit operations on a 24-hour basis; Supervised staffing, recruitment, evaluation and education of 100+ professional / nonprofessional personnel with budget of $500,000
Wrote and disseminated Unit policies and procedures
Served as management representative for union grievances
Served as weekend Supervisor in full charge of staffing and management of all hospital areas
Weekday Supervisor involved in staffing all maternal / child nursing units
Managed Quality Improvement Project with overall responsibility for Quality Assurance
Developed and implemented Home Uterine Monitoring Program that entailed negotiation of contract, training of staff and patients
and weekly report writing to physicia
Revised all Labor and Delivery Policies and Procedures manuals for JCAHO
Opened new West Wing Maternity Unit – assisted in detailed physical design of new building, researched/ purchased equipment, conducted site visits to area hospitals, implemented design /installation of computer security system, developed job descriptions and provided orientation
Implemented renovation and expansion of twelve-bed Labor and Delivery Unit
Developed 8-week cross-training program – set goals and evaluated staff clinical competency
SYSTEM MANAGER-Initiated QMI computerized fetal surveillance, nursing documentation and birth logging
Researched product, negotiated contract and designed plan for placement of terminals / server
Educated staff in use of fetal surveillance and computerized documentation
Maintained hardware/software, troubleshot problems, worked with technical support on ugrades
MANAGER– PERINATOLOGY DEPT./ HIGH RISK PREGNANCY CENTER
TRAINER OF RESIDENTS, PHYSICIANS AND STAFF
GOOD SAMARITAN HOSPITAL SUFFERN, NY
ADMINISTRATIVE DIRECTOR – MATERNAL CHILD SERVICES:
Organized and supervised all clinical services: Labor and delivery, Post-Partum, Nursery, Neonatal Intensive Care, Pediatrics, Diagnostic Center and Prenatal Education
Directed 130 professional and nonprofessional personnel
Planned clinical services, administered budget for capital expenditures and staffing
Served as weekend supervisor for 370-bed hospital
Monitored Infection Control Program and prepared quarterly and annual reports
Designed 4-bed single room maternity unit and increased efficiency of staff by cross training
Designed/implemented total renovation of Neonatal Intensive Care Unit and education program
Developed Case Cart System, saving up to two hours daily
Implemented training programs in Pediatric Advanced Life Support and Neonatal Resuscitation
LABOR AND DELIVERY: HEAD NURSE STAFF NURSE –
MEDICAL / SURGICAL STAFF NURSE
EDUCATION
State University of New York at New Paltz, New Paltz NY
Candidate for BSN Degree in Nursing
Orange County Community College, Middletown, NY
AAS Degree in Nursing
CERTIFICATIONS AND AWARDS
Association of Women Health Obstetrics and Neonatal Nurses (AWOHNN)
Nurses Association of the American College of Obstetricians and Gynecolists (NACCOG) Childbirth Instructor Neonatal Resuscitation Basic Life Support IV Certification Fetal Monitoring Nominated byGood Samaritan Hospital for Excellence in Practice, 1990
TRAINING
G. E. Marquett – System Manager Course – Organizing and Maintaining a Computer
Continuing education courses in management and clinical areas (ongoing)
Cerner Learning Services
Cerner Millennium Building / Maintaining: Documentation Management –Order Management –Core
INSTRUCTOR
Childbirth Instructor CPN Training Home Uterine Monitoring Program 8-week Cross-training program Fetal Monitoring Surveillance and Computerized Documentation Basic and Advanced Fetal Monitoring
COMPUTER SKILLS
Microsoft Word, Excel, MSaccess, PowerPoint and Outlook Developed Access
Tables and Queries from Birth Log Windows 7 and Windows XP
Centericity Perinatal and Cerner Databases Switches, Equinox
PERIODICAL
printed an article: “PERINATAL SOFTWARE GROWS UP Vassar Brothers Medical Center Centricity Perinatal Case Study,” featuring my contribution to the selection and installation of the Centricity Perinatal System. The initial installation was in labor and delivery and now extends into the outpatient prenatal clinic, NICU, and neonatal nurseries.