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Customer Service Sales

Location:
Queens, New York, United States
Salary:
15
Posted:
August 11, 2018

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Resume:

Robert Rodriguez

ac6mqx@r.postjobfree.com

347-***-****

Summary

Bilingual self-starter hard working individual with broad customer service background. Skilled in developing relationships and providing exceptional individualized service. Detail-oriented professional with strong technical skills and . Self driven and a loyal company man looking to apply my education and experience to a job in Customer Service, Supervising,Sales,or Courier Driver.

Career Highlights

Supervised, Managed, Trained, Hired Customer Service Reps to provide the functions required for companies in related field of work. Starting as a phone representative (Sales) N.Y.C. in the C/C business I have excelled and gained vast experience over the years working Customer Service related positions to excel in any line of Sales,Telemarketing, Customer Service,

(Inbound Outbound) Marketing Products, and Business Development to provide a company the resources needed to succeed in this field of work. With the work ethics ascertained in the Military I can also be a great asset to the company. After being laid off from my last employer due to the company filing for Bankruptcy from a bad economy, Looking for a new home. Experience

Shift Supervisor

Advanced Marketing Concepts

June 2009 - Jan 2018 (10 years 11 months) • New Port Richey Fl Call Center Shift Supervisor

Supervisory role for 25 car dealerships in the U.S to set appts. for prior customers interested in purchasing new leases, purchasing new vehicles, and scheduling maintenance for current vehicles. Customer service No # 1 priority. Managing a staff of 30 employees at call center, functions are hiring, training, scheduling, staff meetings, and conducting video conferencing with contractual clients on overall job functions and proposals that would be implemented for use by call center staff.

Sales Manager

The Greener Power

May 2003 - May 2008 (5 years ) • Port Richey, Florida Solar Panel Sales,Residential, Commercial

Business Development for a new starter company in the Green Energy Solar panel business. Multitasking position, beginning with Marketing of the company in Ontario Canada, establishing and building networking capabilities with Presidents of other Solar companies to provide partnerships in sales ventures. Contracting work for installations, and overseeing the Sales Dept team. Company President decided to not invest anymore money into company but to invest in a new company Day spring Consultants a Debt Consolidation Company, which was not in my interest so i resigned.

Security Supervisor

Wells Fargo Services, Inc

March 1998 - April 2003 (5 years 1 months) • Manhattan, New York Security Guard Supervisor

Supervision of 25 Security guards (Non armed) Scheduling post time schedules and monitoring Security post for companies. Prime reason for leaving resigned,moved to fl. Mother in nursing home.

E-5

United States Army

January 1992 - February 1998 (6 years 1 months) • Lawton, Oklahoma E-5 Inventory Clerk

A Sgt // Driver, Warehouse Inventory Clerk and Communications. Also awarded a 5 yr Service Award, leaving the service with an Honorable Discharge. Education

Brooklyn Community College

Associate Degree

Liberal Arts Education

1990 - 1992

Eastern District

High School or equivalent

General Studies

1984 - 1988

Certifications

5 YR Army Service Award

United States Army, E-4 Driver

January 1998

For Dedicated Excellence and Duties, while serving in the Armed Forces. Professional Memberships/Awards

American Cancer Society

Interests

Spending time with my children, Jet Ski

Skills

Microsoft Office Excel,Word,Inventory,Sales,Customer Service (Intermediate) Languages

Spanish (Intermediate)

References

Dr. Brian Pastor

Pastor of the Rock Church,

516-***-****

ac6mqx@r.postjobfree.com

Professional

Evelyn Cruz

Nurse, Trinity Hospital

727-***-****

Personal



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