Project Manager Customer Service

Oscar Alvarado

**** **** ******, *** ***** CA ***05 * Cell: 619-***-**** **********@*****.***

OBJECTIVE : Obtain a position as a Project Manager.

Professional Summary

Highly energetic, organized and detail-oriented, with entrepreneurial mindset professional. Years of experience providing legendary customer service, especially dealing with hard clients. Proven track record of implementing successful techniques for maximum efficiency to exceed company goals.

Skills

• Proficient speaker of English & Spanish • Exceptional problem solver

• Self-motivated professional • Microsoft Office Suite expert

• Goal-oriented & Determined • Reliable and dependable

• Time management • Conceptual thinker

Employment History

Apollo Realty Investments: Senior Project Manager April 2016 – Present

Manage 8-15 property flips on an ongoing basics

Make and manage budgets per property, up to 1+ million in ongoing budgets total

Manage multiple contractors, subcontractors, and personal crews

Keep everyone on track to ensure deadlines are met & prevent overages in budgets

Pacific Homeworks Inc: Project Manager Oct 2015 – May 2016

Coordinate material orders, delivery, job start and completions.

Call customers every morning with updates, schedule and hit collection and completion deadlines.

Manage multiple subcontractors, up to 8-15 projects at a time.

Three project types, Tex Cote Cool wall, Windows and Roofs.

JLMR Investment LP: Project Manager January 2015 – September 2015

Planning, execution and closing of Residential property investments.

Creating clear and attainable project objectives. Building the project requirements.

Managing the constraints of cost, time, scope and quality.

Negotiate & Manage multiple contractors/subs, up to 6-8 projects at a time

Pull building city plans at various municipalities.

Sullivan Solar Power: Solar Permit Expediter June 2014 – January 2015

Reviewing, dropping off, and picking up city permit plans. Interface with city plan checkers.

Coordinate with 6 Project Managers and CAD tech. Understand and record technical corrections of plans.

Ensure that the permit plans are approved. Deliver approved plans to the job site or office.

Prepare daily schedule to maximize efficiently from city to city. Often drive up to 200 miles per day.

Keep a spreadsheet of all approved or outstanding plans

Expedite high volume of solar permits on a daily basis, 150+Mo.

Rancho Buena Vista Real Estate: Field Specialist Jan 2011 – May 2014

REO Runner, Property Inspector, Drive 3500+ Miles a month • Take an average of 500+ photos /Day

Complete Cash For Keys paperwork & inspection with negotiations • Secure all properties

Place/Remove signs, notices, Sentri lockboxes and contractor lockboxes

TeamWerk Realty: Field Specialist August 2008 – December 2010

REO Runner, Property Inspector, Drive 3500+ Miles a month • Take an average of 500+ photos /Day

Complete Cash For Keys paperwork & inspection with negotiations • Secure all properties

Place/Remove signs, notices, Sentri lockboxes and contractor lockboxes

Lolo’s Landscape & Construction: Assistant January 2005 – July 2008

Daily deliveries of materials/supplies and unload • Drive various styles of forklifts

Customer service, Invoicing & quotes for clients • Daily petty cash and sales cash reconciliation

EDUCATION - Kearny High School - San Diego, CA - 2001-2005

ACCOMPLISHMENTS

Improved overall time of house remodel by streamlining the essentials to prevent delays.

Improve total time of permit plan turn around by streamlining applications & choosing the most efficient routes.

Keep track of all permits with a special made spreadsheet.

Exceeded number of total permits of the previous year.

Keep up to date calendar for appointments, and plan for future appointments.

Contact this candidate