Human Resources Mental Health
Resume:
JACQUENETTA (JACKY) WATSON-JOLLY
***********@*****.*******.***
Leadership philosophy
Visionary leader; Organizational change is my expertise and focus. Respectably, I am also a good follower and team player. I am a flexible, purposeful leader; mission driven, transactional (motivator) and transformational (a leader who leads their followers to raise one another to higher levels of morality and motivation).
*Ten plus years in leadership working with the mentally and physically challenged*
Career Expertise
Key Performance Indicators (KPIs) and organization performance expectations
Policy and procedure development
Organizational and leadership training and
development
Developed onboarding new employee orientation program
Oversaw unemployment claims
Job description development
Oversaw FLSA and regulation compliance
Oversaw EEOC compliance
Provided OSHA training and compliance reporting
Ensure company expectations
Grant writing and management
Developed and implemented non-profit
board development training
Developed retention strategies and employee engagement
Taught undergraduate and graduate students Human Resources Development and Human Resources Management
HIPPA compliance management
Developed employee relations program
Oversaw Worker’s Compensation
Developed and managed employee benefits programs
Consulted to develop HRIS program
Developed employee handbook
Summary of Work Experiences
Change manager: Coaching expertise to employees, supervisors, managers, and directors. Human Resources partner with executive level staff, strategic planning, and organizational outcome development strategies
Executive Director: Cradles and Crayons, Inc. Medical child care for medically fragile children
Interim Executive Director: Minority Contractors Association, Inc. A membership organization for minorities and women in construction.
Interim Executive Director: Hospital Hill (Wee Friends) Childcare Center: Center for children whose parents worked in the Mental Health Center, and Hospitals in the areas.
Organizational assessment and evaluation, validator, legal mitigator: Assessed organizational needs and program develop. Validated 22 schools for the National Association for the Education of Young Children.
National consultant for Head Start programs. Monitored and recommended changes to improve Head Start programming 25% across the state of Missouri.
Ability to ensure fairness and equity across the organization: Developed employee evaluations, performance reviews, developed competency strategies for non-nursing staff, incentive strategies and decreased employee turnover 9%.
Strategic organizational development: Developed and implemented new strategies such as pay for performance, successfully developed organizational/union relations strategies.
Knowledge and experience of labor relations: Successfully resolved 7 pending employee law suits against the organization avoiding litigation and improving union and organizational relationship.
Quality Enhancement/Assurance: In a consulting role, monitored several organizations with compliance of state and federal laws and regulations with several organizations. Maintained mandated training of all employees including supervisors and directors. Assured comprehensive training was in place to comply with the spirit the organizations mission and purpose. Develop employee handbook, developed policies and procedures. Survey results found improvement of employee perception of the leadership 13%.
HRIS: In the role of consultant, developed HRIS system for reporting on the job injuries to OSHA. Reduced incidents of non-compliance 98% over 5 – year period.
Ten years’ clinical experience: Successfully treated, severely mentally ill, children, adults, and individuals and couples’ and group therapy
Work History
Doctoral Graduate Student – Doctor of Management in 2018
Organizational Leadership University of Phoenix
Webster University -- Kansas City, Missouri 9/2007 to 12/2014
Assistant Adjunct Professor – Human Resources Management
Human Resources Development
Bethesda Lutheran Communities – Olathe, Kansas
Regional Quality Enhancement Director 5/2006 to 9/2007
Vice President of Human Resources –Kansas a City, Missouri
Swope Ridge Geriatric Center 5/1998 to 12/2000
University of Phoenix – Kansas City Area 9/2003 to 5/2005
Adjunct Professor – Skills for Professional Development
Education
Ottawa University
B. S. Day Care Administration 1984 - 1986
Certified Bowen Family Systems Professional 1986 Certification
University of Kansas
Master of Social Welfare 1990 - 1993
University of Phoenix
Doctor of Management in Organizational Leadership 2018
Dissertation Topic:
Are for-profit employee engagement strategies right for non-profit organizations?
Publications
How Young Children Spend Their Time: Television and Other Activities (Contributing Author, 1999)
Some Interviewing Tips: National Alliance of Sentencing Advocates and Mitigation Specialists, a section of the National Legal Aid and Defender Association (Contributing Author, n. d.)
Past Board Experiences
Wee Friends, Inc.
Minority Contractors Associations (Vice President)
Heritage College
Professional Organizations
National Alliance of Sentencing Advocates and Mitigation Specialists
Society of Human Resource Management
Volunteer
Catholic Charities
Trinity United Methodist Church Community Soup Kitchen
Democratic Convention – Staging Director 2016
Democratic Convention - National Fellow 2018
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