Neelam Nigam ac6mmg@r.postjobfree.com

Quality Analyst 281-***-****

SUMMARY

Focused, result-oriented, and pragmatic QA with around 5+ of experience in working with cross-functional and self-organizing teams.

Proficient analytical skills to understand the business requirements and document them in Functional Specification Document, Software Requirements Specification (SRS), Business Requirements Document, Test Plan, Test Preparation, Test Scenarios, Test Cases, and Test Execution as well as documenting project processes and procedures.

Experience in different methodologies like Waterfall, Scrum, hybrid of Waterfall-Hybrid, and V-model.

Proficiency in different type of testing i.e. Smoke, Exploratory testing, Functional testing, Regression testing, Performance testing, Cross browser testing, UAT.

Strong skills in Software Development Life Cycle (SDLC) concepts and STLC methodology.

Excellent experience in manual testing and automated testing using tools like Quality Center, UFT,Selenium Webdriver

Good Hands on experience in creating automation scripts from scratch in Eclipse editor using selenium webdriver.

Worked on different frameworks like Data Driven, Keyword driven .

Experience in Mobile app Manual and Automation Testing using Appium (Selenium 3.0)

Good knowledge of Jenkins, Junit,TestNG, GITHUB,Maven, Integration of TestNG with Maven,Cucumber

Worked with Page object and Page factory model

Expertise in Analysis of Problem Severity, Defect Tracking System, and Defects Reporting System.

Good Inter-personal skills gained through interaction with technical and functional teams. Capable of quickly learning and delivering solutions as an individual and as part of a team.

Excellent communication, written and oral skills, highly-organized, proven ability to plan, self-motivated, capable mentor, problem-solving, critical thinking, conflict resolution, facilitation, commitment, result-oriented, hard-working with quest, and documentation skills along with good process management skills to gather requirements.

SKILLS

Testing Tools

HP QC v10.0, HP ALM, HP LoadRunner, HP UFT, Selenium Webdriver with Java,Jmeter

SDLC Methodologies

Waterfall, Agile, Scrum, V-Model

Requirement Management

JIRA, HP QC, HP ALM, Bugzilla,RTC

Mobile and Web Service Testing Tools

SOAP UI Pro, Android Studio, Appium

OperatingSystems/DB

Windows 7,8,10, Unix/MS SQL,ToadfoMySQL

Languages

HTML, XML, SQL, Java,JSON

Test Framework

Data Driven,Keyword Driven,Cucumber,TestNG, Junit

Securus Technologies, Carralton, Tx Feb, 2017 – Till Date

Senior QA

Working in different applications for enterprise application to support backend. Projects mainly involves the extension of functionalities in existing tools and adding new one. Areas of testing included enhancements to Billing systems, Payment engine,IVRs, Call Center Applications, Marketing portals, Sales and Commissions, Customer Web interfaces. etc

Responsibilities:

Understanding project Requirements.

Participated in identifying the required Test scenarios and Test Cases.

Reviewed opportunities for Automation testing using Selenium Webdriver.

Created script in Seleniuma Webdriver with java.

Rest webservices testing using SOAP and Swagger tools.

Database testing using sql server, also used Kibana and elastic search .

Environment & Tools: Agile, Sprint, MS Office Suite (Word, Excel, PowerPoint), Selenium Webdriver,ALM, JIRA,SOAPUI,ASP.Net, MS Sql server2016, Oracle database, Swagger tool,TFS,Kibana, Elastic search

Infosys Ltd, Plano Tx July, 2016 – September,2016

Senior Tester

Test the extension of the functionality added in repayment of home loan and testing end to end functionality for the existing tool. Helped in automation of the existing test cases with selenium webdriver using page object model.

Responsibilities:

Understanding project Requirements.

Participated in identifying the required Test scenarios and Test Cases.

Involved in reviewing the test scripts for the new enhancement.

Reviewed opportunities for Automation testing using Selenium Webdriver.

Created script in Seleniuma Webdriver with java.

Used TestNG,Page object model for Data driven framework.

Managing project versions and test cases using ALM.

Used SOAP UI for SOAP webservice testing.

Executed UNIX /LINUX commands to check error logs files.

Generated SQL queries to perform database integrity testing applying different constraints.

Environment & Tools: Agile, Sprint, MS Office Suite (Word, Excel, PowerPoint), Selenium Webdriver,ALM, JIRA,SOAPUI,ASP.Net,

HCL America, San Antonio Mar, 2016 – June,2016

Test Engineeer

Worked for a tool which is used in insurance, banking and brokerage field. Project handles the exceptions and returns for credit through the new application.

Responsibilities:

Understanding the Requirements and Functional Specifications of the application.

Helped in identifying the required Test scenarios and Test Cases.

Involved in reviewing the test scripts for the new enhancement.

Executed Test Cases as per System Requirements.

Helping Users with UAT.

Database testing using SQL.

Used existing scripts for automation UFT and modified the script using VB scripting.

Tested Restful Webservices to check the response from server.

Involved in team meetings in regular intervals of time to monitor the Quality of application.

Involved in daily & weekly status report meeting with the respective client and update the percentage of completion of task day to day.

Environment & Tools: Agile, SAFE, MS Office Suite (Word, Excel, PowerPoint),Rational team concert,UFT,ALM

NAMTG, Atlanta, GA Sep, 2014 – Feb2016

QA Test Engineer

Worked for Healthcare project called MMP application.The scope of this project was to handle the patient information by healthcare provider and to manage the insurance claim. My responsibilities were to handle Doctors module, registration, Login,Logout functionalities.

Responsibilities:

Actively participated in enhancement meetings focused at making the application more reliable.

Formulated manual test cases for the website.

Performed Smoke, Functional and Regression testing and UAT.

Used Appium and Android Studio for android and IOS and IPAD app testing.

Created Automation script in Selenium with JAVA and used ALM for test management and bug reporting.

Involved in creation of Data driven framework,Using TestNG to create reports, and Jenkins for continuous integration.

Used Cucumber tool for Acceptance testing.

Used the Agile methodology during the project life cycle and ascertained deliverables on a per sprint basis.

Restful Webservice testing using different request (Get,Post, Delete.).

Backend testing with SQL.

Recorded server log files to troubleshoot errors using UNIX commands.

Load testing for selenium testcases using Jmeter.

Environment & Tools: Agile, HP ALM,MS Office Suite (Word, Excel, PowerPoint), Selenium Webdriver,Appium, Android Studio,TestNG, Jenkins,Jmeter,Data driven framework, Java,PHP, .Net

Tata Consulting Services (TCS), Hyderabad Aug, 2008 – Aug, 2010

Software Tester/System Engineer

TTSL is communication part of Tata group. The Group's objective is to provide end-to-end telecommunications solutions for business and residential customers across the nation.My Project was in telecom domain and my module was related to test the end to end functionality of Billing module.

Responsibilities:

Work with customer to document the business requirements and changes need.

Involved throughout the agile methodology focusing on Scrum in combination with Waterfall.

Created and managed Requirement Traceability Matrix (RTM) using HPQC.

Created Test Cases to check the functionality of application and assisted in User Acceptance Testing.

Conducted the Blackbox, System, Regression, UAT and Smoke Tests for various phases of this application.

Successfully executed test cases, defect log, and defect management in HPQC.

Helped in performance testing using Loadrunner

Authored progress and status reports which were then submitted to project management on a weekly basis.

Worked on test cases, and test scenarios.

Maintained in HP QC Designed the automated scripts using QTP and managed defects.

Performed database testing by writing SQL queries to validate data with help of Different Joins, Sub queries and Unions, Union all

Environment & Tools: Waterfall-Scrum Hybrid, SQL Server, Windows 7, HPQC,UNIX,HP QTP,HP Loadrunner

Education

M.Tech (IT): Wireless Communication & Computing, Marks scored-9.1/10, Indian Institute of Information Technology, Allahabad, U.P, India 2008

B.E. : Electronics & Communication Engineering, Marks scored-74%, Government Engineering College, Rewa, M.P., India, 2004

Visa Status H4EAD Valid Till SEP 2020

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