Yvonne Dukes
RN
Lakeland, FL *****
************@*****.***
Accomplished and energetic Rn with 8 years of experience in fast paced MedSurg, Telemetry and Observation, Assissted Living and Skilled Nursing. Excellent professional, communication and time management skills who handles tasks with accuracy and efficiency. Core competencies include very accomplished and energetic, motivated leader with strong organizational and prioritization abilities, as well as with excellent communication and time management skills. Handles tasks with accuracy and efficiency. I am also passionate and motivated with a drive for excellence and also proactive and organized with passionate commitment to first rate care. I am very patient oriented and capable of developing positive relationships with patients and their families to ensure medical safety and business growth.
Work Experience
Per Diem RN
Roubleau Assisted Living/Rehab - Tampa, FL
May 2017 to Present
Monitor, record, and report symptoms or changes in patient's conditions. Maintain accurate, detailed reports and records. Records patient's medical information and vital signs. Order, interpret, and evaluate diagnostic tests to identify and assess patient's condition. Direct or supervise less skilled nursing or healthcare personnel or supervise a particular unit. Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient's care plan. Monitor all aspects of patients care, including diet and physical activity. Observe nurses and visit patients to ensure proper nursing care. Conduct specified laboratory tests. Registered Nurse
South Florida Baptist Hospital - Plant City, FL
October 2011 to Present
Monitor, record, and report symptoms or changes in patient's conditions. Maintain accurate, detailed reports and records. Records patient's medical information and vital signs. Order, interpret, and evaluate diagnostic tests to identify and assess patient's condition. Direct or supervise less skilled nursing or healthcare personnel or supervise a particular unit. Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient's care plan. Monitor all aspects of patients care, including diet and physical activity. Observe nurses and visit patients to ensure proper nursing care. Conduct specified laboratory tests. Also have four years experience in Pediatrics and Observation with Chest Pain patients. Registered Nurse
Florida Hospital Zephyrhills - Zephyrhills, FL
January 2010 to March 2013
Monitor, record, and report symptoms or changes in patient's conditions. Maintain accurate, detailed reports and records. Records patient's medical information and vital signs. Order, interpret, and evaluate diagnostic tests to identify and assess patient's condition. Direct or supervise less skilled nursing or healthcare personnel or supervise a particular unit. Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient's care plan. Monitor all aspects of patients care, including diet and physical activity. Observe nurses and visit patients to ensure proper nursing care. Conduct specified laboratory tests. Registered Nurse
Action Home Health Care - Lakeland, FL
September 2010 to September 2011
Monitor, record, and report symptoms or changes in patient's conditions. Maintain accurate, detailed reports and records. Records patient's medical information and vital signs. Order, interpret, and evaluate diagnostic tests to identify and assess patient's condition. Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient's care plan. Monitor all aspects of patients care, including diet and physical activity. Monitor patient treatment plans as indicate by patient's responses and condition.
Customer Service Representative
G C Services - Lakeland, FL
June 2002 to March 2008
Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customer's problems. Keep records of customer interactions, recording details of inquiries, complaints, or commands, as well as actions taken taken. Determine charges for services requested, collects deposits or payments, or arrange for billing. Resolve customer's service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting customer's bill.
Education
Associate of Science in Nursing
Keiser University - Lakeland, FL
October 2007
Bachelor's in Accounting
St. Elizabeth High School - Jamaica, IA
September 1988 to May 1991
Masters in Accounting
Hampton High School - Jamaica, IA
September 1985 to June 1988
Nursing Licenses
RN
Expires: April 2019
State: FL
Skills
Organizational Skills, Stress Management, Kind and Compassionate, Excellent Communication Skills, Dedication and Patience, Detail Oriented, Critical Thinking, Alert and Observant, Responsible, Physical and Mental Endurance, Judgment and Decision Making. Reliable and very good at multitasking. Awards
RN
November 2017
Every 6 months I receive an award at my Church for participating in teaching Teenagers Sunday School. And also volunteering for been involved in after school programs with the kids. I also sometimes volunteer for summer camp.
Certifications
NIH Stroke Scale
June 2018 to June 2020
I am Stroke Certified and also has my BLS license from American Heart Association. Supervised multiple groups of nurses, pct's and Lpn's. Saved the life's of patients by utilizing effective treatment plans within limited resources in collaboration with the physician.
Trained new nurses, and evaluated
appropriateness of care plan and physician orders. Established good relationships with patients and families. Corresponded appropriate information to patients, peers, managers and physicians which decreased communication gap.
BLS/CPR
February 2018 to February 2020
Groups
RN, Mentor to young teenage girls
March 2012 to Present
Emotional Speaker for Teenage girls living in the ghetto in Lakeland once a month at the Lakeland Center or at the office buildings in the Churches if available. Additional Information
Organizational Skills, Stress Management, Kind and Compassionate, Excellent Communication Skills, Dedication and Patience, Detail Oriented, Critical Thinking, Alert and Observant, Responsible, Physical and Mental Endurance, Judgment and Decision Making. Reliable and very good at multitasking. Also proficient in Microsoft Word, PowerPoint, Excel, Outlook, Access, Publisher, Onenote, Cerner, Pulse, Edd, Patient Touch, Map and Emprint.