Customer Service Medical
Resume:
EMMA MAXWELL
**********@******.***
As a Medical Support Assistant, it’s my goal to make sure every patient is taken care of. I strive to give the most professional and courteous service to patients and colleagues. I am a driven individual with a passion for people in need. My desire is to continue my education in all areas of the medical field while serving my country and the community.
EXPERIENCE
JULY 2014 – JANUARY 2016
CUSTOMER SERVICE & BEAUTY CONSULTANT, Walgreens
TEAM MEMBER- 20 HRS/WEEK
I worked as a beauty consultant and cashier while providing customer service. Welcoming customers into the store and greeting them in a courteous manner allowed me to be the only sixteen-year-old to be allowed to work at the local Walgreens.
APRIL 2016 – JULY 2016
SERVER, locatellis
TEAM MEMBER- 30 HRS/WEEK
At this family owned restaurant, I provided customer service to guests. My responsibilities included greeting and welcoming guests, providing courteous phone service, cleaning machines and the restaurant, and serving delicious homemade meals to our customers.
JULY 2016 – CURRENT
SOLDIER, US Army active and reserves
After Basic Training, I completed training to become a 68W, Combat Medic. As of April 2017, I have been attached to 288th CSH Reserve Unit. I have received awards of excellence for my accomplishments and hard-work. As a medic, I have been placed as a lead medic to watch over physical training. As part of the medic platoon, I helped my team teach various medical skills and run trauma lanes for the entire company in preparation for our annual training. Every drill weekend, I am given time to practice my medical skills and continue my medical education. Being a medic for the army has given me unique medical experience and opportunities. It has allowed me to receive medical training similar and dissimilar to civilian techniques.
OCTOBER 2017 – CURRENT
CUSTOMER SERVICE, Target
TEAM MEMBER- 30-40 HRS/WEEK
I began working as a seasonal employee and after seeing my work ethic, was asked to work in a permanent position as head of my own department. As head of the Domestics department, I provide customer service, sales replenishment, and driving sales.
JULY 2017- AUGUST 2017
MEDICAL ASSISTANT, US army – Baumholder Army base, Germany
I worked independently with a Physician in the family clinic on base. As a medical assistant, I received patients, walked them back to the room, took vitals, as well as updated medical records before relaying information to the Physician. During the appointments, I took notes in the system for the Physicians reports and input prescriptions for Physicians approval. This was a learning experience because it allowed me to gain further medical knowledge and sit in on various procedures. It gave me an open door to question the Physician about procedures and any medical related inquiries. This experience gave me face to face patient interaction and further hands on practice with skills I learned when I was training to be a medic. It allowed me to also become familiar with medical records and databases used. This job also strengthened my multitasking skills and taught me how to better manage multiple patients at a time. Many times, a family with several children would be seen and I was in charge of taking all vitals, updating medical records and editing medical documents while being seen by the physician.
EDUCATION
JUNE 2016
DIPLOMA, magnolia west high school
I graduated Summa Cum Laude, number 12 out of 454 students, with a 3.9 GPA. I graduated with honors and over 150 hours of community service.
JULY 2018
ASSOCIATES OF SCIENCE, Lonestar community college
I completed my last class, July 2018, to fulfill my Associates of Science. I graduated with a 3.41 GPA on a 4.0 scale.
SKILLS
Medical knowledge
Proficient with computer software and other office equipment and programs
Multitasking is one of my strengths
Excellent patient care, service, and communication over the phone and in person
My organization skills have been recognized in each of my previous jobs
ACTIVITIES
I am passionate about helping people. From medical, to school, to life. During Highschool from 2012-2016 I was a Class Officer who oversaw student life and activities, I was a part of National Honor Society, Co-Captain of the tennis team, and the DECA Community Service officer. I have volunteered at the local library, various school functions, the food bank, afterschool/summer tennis programs, and organized school drives. In my military career thus far, I have been given various leadership roles within my platoon. I am CPR certified and have my EMT license.
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