Sales Customer Service

William M. Rinehart

*** ** ******* ** #* Waukesha, Wi. 53188 / 608-***-**** / *******************@*****.***

“Dedicated Professional with Successful Management Sales Experience"

-Summary of Qualifications-

A.) 25 + years’ experience in sales with expertise in door-to-door sales, business to business sales, phone sales, retail sales, real estate sales, developing leads, prospecting for new accounts, making presentations that close sales, training salesmen on different and advanced techniques.

B.) Dedicated, hardworking individual with the interpersonal communication skills to work at all levels of the organization.

C.) Exceptional skills in identifying customer and potential customer needs, wants, and desires and providing the right products to meet those needs.

Outstanding experience in exceeding sales goals and objectives and providing double-digit sales growth in the competitive markets.

Works well with not only leading teams but also individually to achieve goals and objectives.

Key Sales Skills

Cold Calling & Prospecting - Account Management

Lead Generation And Follow-up - Double-digit sales growth

Presentations that close sales - Building market share

Working with key decision-makers. - Penetrating new markets

Building professional relationships that last. - Proven track record

- Sales leadership

Professional Experience

Received Real Estate License from Century 21 Affiliated in 2006.

2 years of property management experience

Shorewest Realtors - 3/08 - 4/09 Janesville, Wi.

Realty Executives - 03/17 - 5/18 Waukesha, Wi.

TruGreen Lawncare/ Waukesha, Wi. 04/15 – 06/17

Field Sales Supervisor - Responsible for sales training

and coaching of sales reps for outside and inside sales

S.P.I./ American Express/ Company based out of Denver 08/15 – 6/16

Regional Quality Assurance Agent – Responsible for selling American

Express credit card acceptance from business to business for their

merchant accounts while training other agents to do the same.

Ranked #1 in the nation and consistently in the top 10 overall in sales

- Received Insurance license from Independent Insurance Agency in

2009.

Evolution Travel/ New Berlin, Wisconsin 09/13 - 01/18

Certified Travel Agent – Responsible for booking, planning, and

Negotiating with potential clients for hotel, air, cruise, etc.

Come Clean Discmasters LLC/ Beloit, Wisconsin 02/10 - 05/17

Owner - The company provides cd duplication, promotions and

Via radio, publications, billboards, email campaigns, etc. for

businesses and artist in the music industry and abroad.

Trugreen Chemlawn Lawncare / Madison, Wisconsin 05/06 – 10/12

Door to Door Salesman/Trainer – Since I had been with the company I

Exceeded goals and expectations consistently.

Had been the top in my region in sales

The top 50 in the country.

Transferred to Rockford Il. Office

Come Clean Entertainment, Inc. / Madison, Wisconsin 05/04 – 06/06

Owner – Ran a business out of West and East Towne Mall

Selling c.d.s, d.v.ds, and clothing

I had a total of 13 employees.

Mobile Solutions, Inc. / Madison, Wisconsin 03/02-05/04

Sales Manager – Responsible for inventory control, management

of sales associates, daily evaluation of their performances, training

and development of sales techniques, scheduling, and maintenance

of store.

Location went from 54% to goal to 125% to goal within two months.

Sales Associates developed a good working and personal relationship with me.

Location kept a great reputation for customer service.

Location went from a no. 13 ranking in the state to a no. 2 ranking.

Austin Diversified Products / Harvey, Illinois 01/00-02/02

National Door-to-Door Trainer (Salesman) – Responsible for training

salesmen around the country in the art of sales traveling

from one city to the next. Teaching the salesmen to

adapt to different parts of the country depending upon

culture, and geographical location.

Salesmen became more comfortable adapting from city to city.

Salesmen became more knowledgeable of product and different ways to present it.

Salesmen learned to have fun with job rather than despise it.

Salesmen learned how to become more useful of their surrounding as aid to presentation.

(Gap in Time Due To Military/ Refer To Military)

Military History

Branch - United States Marine Corps 12/91 – 11/99

Discharge – Honorable Discharge

Rank – Sergeant

“Reserves are also included in time frame while in college"

Education and Training

High school - Hubbard High school Graduated 6/91

Chicago, Illinois

College - Southwestern Christian College Graduated 6/94

Terrell, Texas (Business Mgt/Music major)

Abilene Christian University No/ 1 semester left

Abilene, Texas (Business Mgt/ Music major)

Sales Seminars - Over the course of a 25 plus yr. span I have attended over 37

different sales seminars and have went through 14 different

classes /training sessions on sales.

(References available upon request)

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