Customer Service

ZARRIN SYEDA

**********@*****.*** 347-***-****

Brooklyn, NY 11215

Dynamic and burgeoning professional with experience in fast-paced work environments. Utilize strong interpersonal, analytical and communication skills. Exceptional work ethic, committed to teamwork and leading by example. Motivated, punctual and friendly individual. Detail-oriented and able to follow instructions very thoroughly. Able to work well in groups as well as individually. Fluent in English and Bengali. AREA OF EXPERTISE

Interpersonal Skills – Customer Service – Mac OSX – Windows OS – MS Office Suite AutoCAD – Adobe Illustrator – Adobe Flash

EDUCATION

Brooklyn College – New York, NY (Spring 2016 – Present) Bachelor of Science (B.S.), Psychology Major

GPA: 3.5

PROFESSIONAL EXPERIENCE

WORKING FAMILIES - BROOKLYN, NY April 2018 - July 2018 POLITICAL CAMPAIGNING CANVASSER

• Engage in face to face cold calling to acquire clients for organizations such as WGVU or political campaigns.

• Learn the important information and history of the organizations supported to deliver messages persuasively through door to door canvassing and gain donations and support. correctly with knowledge of applicable ringing procedures.

• Managed election advocacy through direct voter contact through door knocking and phoning in order to ID voters and persuade for candidates.

• Meeting a set quota each week.

PARIS BAGUETTE - BROOKLYN, NY October 2016 - March 2018 CUSTOMER SERVICE

• Assist Supervisors and Managers in ensuring the smooth, daily operation of the store.

• Provide suggestive selling and inform customers of current store promotions.

• Provide excellent service to customers while taking in customer's orders correctly with knowledge of applicable ringing procedures.

• Manage handling time of food; maintain thorough knowledge of all food products.

• Food preparation and display; food inventory/stock. HAROLD WEINBERG’S ARCHITECTURE FIRM - BROOKLYN, NY September 2014 - September 2015 ARCHITECT’S INTERN

• Conducted research needed to complete architectural projects.

• Built CAD drawings based on information provided by customers and engineers.

• Performed an array of administrative duties related to architectural construction projects such as code and zoning research.

• Prepared and duplicated paperwork involving past and present jobs. ACCOMPLISHMENTS

2018 Dean’s List at Brooklyn College

National Honors Society at Brooklyn College

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