Human Resources

PROFESSIONAL EXPERIENCE

Director of Administration- Equal Justice Works

Washington DC 5/2015-Present

Oversee human resources administration and operational functions/processes of the organization

Administer all employee benefits (401k, medical/dental, transit, education, etc.); maintained 100% org paid quality of benefits and decrease organization cost by 7%

Maintain the compensation plan, employee handbook, administer training process, and exit process for departing employees

Oversee payroll, compliance, employee relations and performance management

Work closely with payroll consultant to administer payroll via ADP

Manage $50k budget for employee recognition and professional development programs

Oversee compensation plan and implementation of new employee policies and procedures

Direct and manage recruitment and new hire on-boarding process

Support the management of organization's $18M budget and conduct budget overviews within each department

Implement best practices with our finance, IT and HR consultants and implemented innovated systems in the organization to track expenses

Manage and integrate all information technology functions of the organization in conjunction with the Executive Vice President

Maintain compliance data on employees, staffing changes, and workforce generally, including preparing periodic reports and updates for management and Board

Develop and implements organizational model for interns and volunteers

Associate Director of Operations – Year Up, National Capital Region

Arlington, VA 8/2014-5/2015

Coached managers and project leads in strategic planning and project management that lead to an

80% retention rate

Identified and lead special projects that will increase the effectiveness and efficiency of the site (e.g. community college integration, performance models)

Drove execution of key site priorities and metrics in collaboration with the Boston Leadership Team

Managed annual compensation budget

Managed an Operations team of three, provided consistent coaching, feedback and support

Supported different sites’ approach to strategic talent development, including regular bench assessment, pipeline planning, quality recruiting and onboarding systems

Ensured site teambuilding strategy (recognition systems, celebrations, etc.)

Led development and standardization of day-to-day operational systems, participating in both executive-level and detail-level decision making on the full range of site activities

Human Resources and People Development Manager – Year Up, National Capital Region

Arlington, VA 2/2013-8/2014

Managed and oversaw the new hire recruitment strategy and selection process

Ensured development of managers, overseeing the professional development process for staff

Managed the performance review process for staff

Fostered team culture and collaboration

On-boarded and coordinate e-learning orientation for new staff members and conduct training

Managed and handle any investigations EEO, discrimination, harassment, or any other employee relations issues

Served as the site’s representative on the cross-site Diversity and Cultural Competency Committee Lead the roll out of Year Up projects at the discretion of the Deputy Director such as the migration to new computer operating systems

Benefits and Operations Specialist– Year Up, Inc.

Boston, MA 6/2010-2/2013

●Participated in and lead special projects and initiatives that support the effectiveness and growth

●Administered and reference for compliance of EEO, ADA, FMLA,

●Managed HRIS systems ADP Portal and Cornerstone, as well as e-learning Articulate training

●New Hire Orientation facilitator and e-learning courseware developer

●Responsible for project management of special projects/ad hoc projects & marketing support

●Assisted staff at nine (9) Year Up sites with operational training and management requests

●Maintained accurate files and records (electronic and paper)

●Conducted research projects related to employment law, benefits, and other topics as required

●Supported organization and implementation of cross-site Operations and HR team meetings

Chief of Staff to President/CEO- Whittier Street Health Center

Boston, MA 3/2008-6/2010

●Worked with the Board of Directors, Senior Management Team, contractual and collaborative partners to ensure strategic goals and objectives are achieved

●Developed agenda and schedule meetings, take and transcribe minutes, and manage calendar.

●Oversaw and managed the implementation and operation of talent scouting, job descriptions and innovative applications

●Conducted Community Outreach programs and managed recruiting events

●Oversaw the management and maintenance of all Centers’ facilities to ensure that all sites reflect the high standards of healthcare quality

●Generated PowerPoint presentations, managed calendar, and conducted sponsorship outreach

Events Manager - HSM Global, Inc.

New York, NY 11/2006-3/2008

Managed executive speaker forums and seminars (World Business Forum and World Innovation Forum with an attendance range of 500-5,000 people) worked with sponsors, handled attendee and exhibit registration, vendor research, site visits and selection, worked closely with internal event programmers, marketing and sales

Worked with top speakers: Jack Welch, William Ury, Patrick Lencioni, Herb Kelleher, Larry Bossidy, Bill George and top CEOs

Managed daily database and online registration, B2B sales and generate US office sales reports for each forum sent to South America and Europe; Produced expense reports

Oversaw sponsorship website and worked on webinars

Generated contracts, budgets & payroll; handled petty cash, credit card & travel arrangements

Managed logistics and scheduling for Operations, Human Resources, Marketing and Sponsorship

Operations Manager – Borough of Manhattan Community College TPAC

New York, NY 1/2002-11/2006

●Assisted as Operations Director; liaison between in-house staff and clients/theatre rentals, which generates company’s revenue

●Coordinated schedule of events, meetings, community outreach and maintained calendar of events

●Generated contracts, invoices, scheduling, and advertising sales for playbill

●Managed in-house resources for various outside productions and film festival companies (i.e. Tribeca Film Festival)

●Assisted in hiring and managing staff, publicity/marketing as well as handled all tracking and inputting of payroll for staff

SKILL SET

Experience in all areas of operations, finance, human resources management, training and development of talent, diversity and cultural competency, leadership coaching and program executive management.

Myers-Briggs, Predictive Index and 360 performance review expert.

Proficient in CRM, Salesforce, Applicant Tracking Systems, Web Design, MS Project, ADP HRIS, MS Office Suite, Mac & Window servers, Outlook, Adobe Creative Suites, HireRight, Assurint.

Bilingual- Fluent in Spanish and English.

EDUCATION

Society of HR Management Certification – PHR/CP 2016

Cambridge College -Masters in Business Management

Cambridge, MA 2012

Marymount Manhattan College - Bachelors in Arts: Communications

New York, NY 2002

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