Accounting supervisor

Paula Marie Jones

Charlotte, NC

Daytime: 704-***-**** Email: *************@*****.***

Professional Profile and Core Competencies

As an accounting supervisor, I took care of accounts receivable, accounts payable,

payroll, commissions, sales and use tax, employee benefits, quote entry, order entry,

shipping and receiving of material, invoicing and answering telephones. I was

involved in producing employee safety manuals, employee handbooks, implementing

employee benefits such as health insurance, dental, vision, 401k and profit sharing,

handling employee disputes, and getting salesmen required documentation to go on

jobsites. Part of the job was managing several clerical personnel and training them on

the use of software, answering phones and filing. I worked directly with an outside IT

person for any issues with hardware or software. I worked directly with an outside

accountant on quarterly reports, profit sharing, end of year reports, etc.

I basically wore many hats in the office to keep it running smoothly.

The leadership to effectively supervise the work of office, administrative, or customer

service employees to ensure adherence to quality standards, deadlines, and proper

procedures.

Proven ability to effectively provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes.

An understanding of how to properly discuss job performance problems with employees to identify causes and issues and to work on resolving them.

The experience to effectively implement corporate and departmental policies, procedures, and service standards in conjunction with management.

The ability to accurately interpret and communicate work procedures and company policies to staff.

The experience to effectively train and instruct employees in job duties and company

policies.

Tools and Technology Skills

Adobe Systems Adobe Acrobat software Calendar and scheduling software

Microsoft Internet Explorer Microsoft Office software Internet browser software SAP Business One

Summary of Skills and Abilities

Oral Comprehension Written Comprehension

Oral Expression Written Expression Coordination Instructing

Work History

Accounting Supervisor Caroplast, Inc.

01/1987-Present

Clerk Eckerd Drugs

01/1984-01/1987

Education

Charlotte Catholic High School: Charlotte, NC

1986

University of North Carolina At Charlotte, BS in Business with a

Minor in Business Management

1990

SAP Business One, Carolina Cipher

2008

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