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Customer Service Representative

Location:
Burlington, North Carolina, United States
Posted:
August 10, 2018

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Resume:

LIZ BONILLA

**** **** **

CARY, NC *****

ac6mbo@r.postjobfree.com

M: 336-***-****

TV COMMERCIAL

(FOLLOW LINK)

https://www.youtube.com/watch?v=u7rfk48kiiw

OBJECTIVE

Eager to join a strong team and use my professional business experience to further my career to the next level.

SKILLS

Bilingual: Fluent Spanish-language speaking and writing.

High attention to details.

Excellent organizational, communication, and writing skills.

Efficient with simultaneous tasks and delegating tasks.

Word, Excel, Power Point, Outlook.

EXPERIENCE

KEMCO OF BURLINGTON, INC

BUSINESS RESEARCH SPECIALIST-

April 2017 – March 2018

Business developing:

Comprehensive business research to take the company from 5 million dollars to 10 million dollars a year.

Responsibilities and Projects Lead:

Research- Employee benefits, North Carolina labor laws, company taxes, and paperless project management software.

Legal- Systematized legal documents regarding a plaintiff contractual dispute for a successful high-profile case. Kemco’s representative with counsels researching over 100,000 documents. Attended legal depositions with counsels to verify information being discussed.

Marketing- Started in a business TV commercial as part of a marketing strategy and negotiate commercial terms.

TRULIANT FEDERAL CREDIT UNION

CUSTOMER SERVICE REPRESENTATIVE-

September 2008 – September 2010

Record over 600 transactions per week promptly, accurately, and in compliance with bank procedures.

Cash and check deposits, record loan payments, open bank accounts, and provide bank statements.

Verify ATM balance on daily basis.

Balance cash drawers to $20,000 limit per bank safety compliance.

GROVE PARK PEDIATRICS

MEDICAL RECEPTIONIST

Summer position May-August 2007

Schedule patients’ appointments.

Organize medical records.

File insurance and medical claims.

Enter medical data into patients’ files.

EDUCATION

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION/ MINOR IN INFORMATION TECHNOLOGY

The University of North Carolina at Greensboro

August 2013- May 2017

ASSOCIATE OF ARTS WITH A CONCENTRATION IN ACCOUNTING

The University of Phoenix

January 2011- December 2012



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