Customer Service Representative
Resume:
LIZ BONILLA
CARY, NC *****
**********.*@*****.***
M: 336-***-****
TV COMMERCIAL
(FOLLOW LINK)
https://www.youtube.com/watch?v=u7rfk48kiiw
OBJECTIVE
Eager to join a strong team and use my professional business experience to further my career to the next level.
SKILLS
Bilingual: Fluent Spanish-language speaking and writing.
High attention to details.
Excellent organizational, communication, and writing skills.
Efficient with simultaneous tasks and delegating tasks.
Word, Excel, Power Point, Outlook.
EXPERIENCE
KEMCO OF BURLINGTON, INC
BUSINESS RESEARCH SPECIALIST-
April 2017 – March 2018
Business developing:
Comprehensive business research to take the company from 5 million dollars to 10 million dollars a year.
Responsibilities and Projects Lead:
Research- Employee benefits, North Carolina labor laws, company taxes, and paperless project management software.
Legal- Systematized legal documents regarding a plaintiff contractual dispute for a successful high-profile case. Kemco’s representative with counsels researching over 100,000 documents. Attended legal depositions with counsels to verify information being discussed.
Marketing- Started in a business TV commercial as part of a marketing strategy and negotiate commercial terms.
TRULIANT FEDERAL CREDIT UNION
CUSTOMER SERVICE REPRESENTATIVE-
September 2008 – September 2010
Record over 600 transactions per week promptly, accurately, and in compliance with bank procedures.
Cash and check deposits, record loan payments, open bank accounts, and provide bank statements.
Verify ATM balance on daily basis.
Balance cash drawers to $20,000 limit per bank safety compliance.
GROVE PARK PEDIATRICS
MEDICAL RECEPTIONIST
Summer position May-August 2007
Schedule patients’ appointments.
Organize medical records.
File insurance and medical claims.
Enter medical data into patients’ files.
EDUCATION
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION/ MINOR IN INFORMATION TECHNOLOGY
The University of North Carolina at Greensboro
August 2013- May 2017
ASSOCIATE OF ARTS WITH A CONCENTRATION IN ACCOUNTING
The University of Phoenix
January 2011- December 2012
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