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Customer Service Data Entry

Allen, Texas, United States
August 10, 2018

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Jennifer Bessent

*** ******* ***** **. *****, TX 75002


Mission: Initiate, Shape and Manage associations with appropriate contacts to further the interests of businesses and organizations.


Pie Five Pizza Co. Customer Service, February 2017- Present.

Magnified customer service with an elevated dining experience for each guest.

Built strong repeat customer base through referrals, email, text communications.

Maintained optimum customer service to maintain high quality scores for the business.

Responsible for customer calls, orders, training and inventory.

EIE Digital Studios, April 2016- February 2017.

Customer Service Liaison, signing new clients to projects and ensuring they were happy with their services once signed.

Filing, typing, answering multiple phone lines.

Hiring recruiting, Interviewing. Payroll admin support.

Assisting with photo shoots, Set stylist coordinator.

Scheduling and event planning for company events.

Wickedly Hot Vapors, Data Specialist, June 2015- January 2016.

Data entry specialist, input vital information into the FDA database and maintained all deadlines.

Personal Assistant, October 2012- January 2015.

Client scheduling and book keeping.

Vet all calls for client before scheduling any client customer relations.

Event planning and coordinating.

Walgreens, Guest Service Training Lead (GSTL) February 2011 September 2012.

Maintaining quality customer experiences. While assisting front end training.

Customer service experience managing a high-volume store.

Loss prevention and cash handling (cash room). Training and motivating sales performance.

Participated in community volunteer events, i.e. food drives, and school supply drives.

Promoted from Cashier to Guest Service Training Lead (GSTL) within first two months.

Target, Guest Services Representative August 2009 January 2011.

Guest services phone operator, multi-line call transfers.

Guest service product support, locating, pricing, selling the merchandise.

Promoting the Red Card business and benefits to each guest.

Maintaining high level customer service to ensure quality control.

Loss prevention, inventory control and maintenance.


Phoenix University (online) 2006-2008

(Undergraduate studies)

Business Management and Marketing

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