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skills in the following areas: ISO 9001, CMMI level 3. IPC 610

Location:
Rocklin, California, United States
Posted:
August 12, 2018

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Resume:

SERGIO MANZO

**** ******* ***** *****. 916-***-**** Rocklin, CA 95765 email – ac6m8m@r.postjobfree.com

OBJECTIVE:

A responsible position where my skills in Quality Assurance, Process Engineering and Management can

be utilized.

QUALIFICATIONS:

Extensive Professional engineering experience in lead-frame manufacturing, PCB Contract manufacturing, Box Build and in the Semiconductor field with proven skills in the following areas:

ISO 9001, CMMI level 3. IPC 610, `

Customer & Supplier Interface. Interpret Customer Drawings.

Technical review of customer specifications. RMA, MRB, NCMRs, CAPAs.

Certified Internal Auditor (RAB). GR&R, SOPs, NPI

Training Supervision. First Article Inspection Reports (FAIRs).

Customer / Supplier Corrective Action(8D). Stamping Process.

ADVANTEST San Jose, CA

Project Lead 2018 - present

Responsible for the development, implementation, and maintenance of the Design Department

Quality Management System.

Conducted audits to ensure that the organization’s Quality Management System conformed to

customer requirements, internal ISO 9001, ISO 17025, and regulatory/legal requirements.

Reviewed department procedures to identify deviations from quality standards and reported

to management on opportunities for improvement.

Reviewed, documented operation standards and processes to reduce variability, improve quality and maintain customer satisfaction.

Oversee NPI SOP instructions to ensure the document showed the correct process steps and

components used to manufacture the final product.

HPE Roseville, CA

Quality Engineer 2016 - 2017

Conducted assessments and evaluations through analysis and interpretation of objective and subjective evidence to verify compliance to standards and applicable quality plans. Determined level of process and product quality. Developed written reports of findings; escalates unresolved issues to appropriate management levels.

Developed and maintained quality assurance documentation for projects and tasks to include quality metrics. Ensured documentation complies with development standards, policies and procedures or best practices.

Assisted management defining and maintaining an effective and efficient quality program including developing and presenting associated training and familiarization to affected staff.

Reviewed and validated data integrity in reporting systems while supporting established quality standards, performing quality analyses, inspections and root cause analysis.

Created and delivered relevant ongoing communications and metric scorecards to respective management, and team leaders.

Reviewed and monitored the effectiveness of various processes through the retrieval and analysis of data

Image Sensor Design Center (ISDC- Division of Sony) San Jose, CA

Project Lead 2014 -2016

Managed a team in the Implementation of ISO9001:2008 Quality Management System in three

facilities (San Jose, CA. Rochester, NY & Israel).

Developed training program for internal quality personnel and successfully trained more than 50

employees on ISDC Quality Management System and ISO 9001 with an ongoing organization.

Coordinate / Managed Quality Management Systems and processes for 3 facilities (San Jose, CA

Rochester, NY & Israel).

Managed a team to successfully pass an internal audit conducted by ISBU Sony (Japan).

Implemented a quality system database(SharePoint) features included: Corrective Actions

(Internal & External), Audits, Training, and Document Control.

Developed / Managed Compliant ISO 9001:2008 Policies, Procedures & Work Instructions.

Interfaced with Quality Management at ISBU(Japan) to ensure the design process flow at ISDC match

their process.

Created, reviewed and updated all internal procedures to ensure it met Customer and ISO Standards

Chairperson for weekly quality meetings and provided QMS updates during management staff

meeting.

Partner with Management to ensure the Quality Manual was current, appropriate and utilized throughout the company

Maintained all quality performance metrics for the organization and presented monthly to senior

management.

Conducted audits and facilitated 8Dcorrective actions to ensure compliance with /ISO9001.

Entropic Communications San Diego, CA 2010 – 2014

Staff Quality Assurance Engineer

Managed the QMS System, ROHS, REACH and Conflict Minerals efforts to ensure the company was in compliance with the regulatory requirements in all products.

Developed / Managed Compliant ISO 9001:2008 Policies, Procedures & Work Instructions

Proactively improve the quality system of the company through internal audits, participation in process improvements programs and interaction with all customers to obtain their feedback.

Managed / Responded to Corrective Action's: Internal, Customer, and / or Supplier

Initiated / Solicit internal feedback regarding corrective and preventive nonconformities via the Quality CAR/PAR Program.

Coordinated Process / Product Change Notice (PCN) for internal/external changes

Prioritized customer interface with respect to quality issues and complaints, provided follow-up measures and updates; facilitating relevant resolutions in time and keeping customer satisfaction

Conducted audits and facilitated 8D corrective actions to ensure compliance with ISO9001.

Supported Process and Test Engineers and Program Managers with customer interface as necessary on quality related issues.

Created, reviewed and updated all internal procedures to ensure it met Customer and ISO Standards

Managed outside accreditation body audits by coordinating with internal process owners and interfacing with interested parties.

TYCO Electronics TEBS Division, Reno, Nevada 2008 – 2010.

Quality Assurance Engineer

Managed the Quality Management Systems and processes for 2 facilities (Reno, Nevada & Naperville, IL).

Coordinated / Managed a team to successfully pass two Assessments Audits ISO 9001:2008 in Reno, Nevada and Naperville, IL Facilities.

Ensure that all Tyco products meet customer specifications as well as TDI.

Enforced all aspects of quality including environmental laboratory evaluations of individual cells.

Provided support in the training of personnel in all aspects of quality and manufacturing standards.

Enforced specific product quality to meet regulatory affairs ISO 9001, UL, FM, CSA product approval.

Reviewed and updated all internal procedures to ensure it met Customer and ISO Standards.

Managed customer and outside accreditation body audits (ISO, FM, CSA, UL) by coordinating with internal process owners and interfacing with interested parties.

Managed and responded to Customer complaints, including completing the 8D Corrective Action Process as required.

Performed detailed analysis of returned customer parts and used findings to drive Corrective and Preventative Action (CAPA) improvements.

Maintained all quality performance metrics for the organization and presented monthly to senior management

FASTRAMP, Milpitas, CA

Quality Assurance Manager 2002-2007

Managed a team in the Implementation and successfully obtaining the ISO Certification 9K / 2K

Quality Management System.in two facilities (Milpitas, CA. and San Diego, CA).

Developed and implemented a training program for internal quality personnel and successfully trained

more than 50 employees on FastRamp Quality Management System and ISO 9001.

Created, reviewed and updated all internal procedures to ensure it met Customer and ISO Standards

Maintained all quality performance metrics for the organization and presented monthly to senior

Management.

Implemented a quality system database features included: RMA, Corrective Actions (Internal & External), New Stock Material Request Form (NMQR), Engineering Change Notice (ECN),

Customer Spec Review (CSR), Gage R& R.

Partner with Management to ensure the Quality Manual was current, appropriate and utilized throughout the company.

Performed detail analysis of returned customer parts and used findings to drive Corrective and Preventative Action (CAPA) improvements.

Managed customer and outside accreditation body audits by coordinating with internal process owners

and interfacing with interested parties.

Proactively improve the quality system of the company through internal audits, participation in process improvements programs and interaction with all customers to obtain their feedback.

Reviewed Customer requirements and integrated them into internal procedures and work instructions.

Managed and responded to Customer complaints, including completing the 8D Corrective Action

Process as required.

Established criterion for evaluating/ inspecting the accuracy of products at Incoming, In-process,

Outgoing and Final Product.

Provided support to Inspection, Manufacturing, Engineering, Sales, Customer Service Representatives

and Program Managers.

Managed / Supervised Quality Inspectors, Auditors, Trainer and Document Control.

Customer Liaison keeping a good communication and positive business relationship with Customers.

EDUCATION:

BS San Jose State University, San Jose, CA.

Major. Industrial Technology. Minor. Business Management



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