Monica Pio

*** ******* **

North Salt Lake, UT, *4054

801-***-****

ac6m8a@r.postjobfree.com

PROFILE

Strong people person, I like to approach problems as if they were my own; I usually put myself in the customer shoes in order to see the bigger picture and be more effective in solving their problems. Quick study with an ability to rapidly achieve organizational integration, easily assimilate job requirements and aggressively employ new methodologies. At ease in high stress fast paced environments with emerging and multiple responsibilities.

EXPERIENCE

Customer Service Rep, G&S Trucking LLC – 2013-08/2017

Assisting customers and drivers with every day needs

Also answering phones and organizing the office

Customer Service Rep of the year during 2014

Receptionist, Customer Service Dreams Do Come True Investment 2009-2013

Answering Phone calls, schedule appointments,resolving problems.

Psychologist Assistant, Special Education, Ogden School District, Ogden, UT 2007-2009

Responsible for acquiring information about the students in order for the psychologist to diagnose them.

Interview students and parents to determine if it was necessary for them to take a cognitive test.

If it was necessary I was responsible to provide the test and provide the results to the professionals for evaluation.

Prescription Assistant Coordinator, Midtown Community Center, Ogden, UT 2003-2007

I was under 7 doctors, responsible for getting low cost medicine for different patience

Dealing with pharmaceutical companies and negotiating the different options for their patients

Processing the doctor’s orders and coordinating with the different department in the clinic.

Answering phones

Solving patients concerns and making appointments for them

Processing medical records

Fragrance Sales Rep, Dillards, Ogden UT 2000-2003

Present product to the customers and try to sell it to them

Best Sales Representative to Holydays in arrow

Try to cross sell different other products in the fragrance department

EDUCATION

High School Diploma, Liceo Ipoll, Salto Uruguay, 1989

SKILLS

Fluently write and speak Spanish and English.

Vast experience in customer service.

Personal integrity and honesty

REFERENCE

Marcella Marabolli, DHS Officer 801-***-****

Cher King, Psychologist, 801-***-****

Fabian Amarillo, REALTOR, 801-***-****

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