Customer Service Sales Representative
Resume:
Monica Pio
North Salt Lake, UT, *4054
*********@*****.***
PROFILE
Strong people person, I like to approach problems as if they were my own; I usually put myself in the customer shoes in order to see the bigger picture and be more effective in solving their problems. Quick study with an ability to rapidly achieve organizational integration, easily assimilate job requirements and aggressively employ new methodologies. At ease in high stress fast paced environments with emerging and multiple responsibilities.
EXPERIENCE
Customer Service Rep, G&S Trucking LLC – 2013-08/2017
Assisting customers and drivers with every day needs
Also answering phones and organizing the office
Customer Service Rep of the year during 2014
Receptionist, Customer Service Dreams Do Come True Investment 2009-2013
Answering Phone calls, schedule appointments,resolving problems.
Psychologist Assistant, Special Education, Ogden School District, Ogden, UT 2007-2009
Responsible for acquiring information about the students in order for the psychologist to diagnose them.
Interview students and parents to determine if it was necessary for them to take a cognitive test.
If it was necessary I was responsible to provide the test and provide the results to the professionals for evaluation.
Prescription Assistant Coordinator, Midtown Community Center, Ogden, UT 2003-2007
I was under 7 doctors, responsible for getting low cost medicine for different patience
Dealing with pharmaceutical companies and negotiating the different options for their patients
Processing the doctor’s orders and coordinating with the different department in the clinic.
Answering phones
Solving patients concerns and making appointments for them
Processing medical records
Fragrance Sales Rep, Dillards, Ogden UT 2000-2003
Present product to the customers and try to sell it to them
Best Sales Representative to Holydays in arrow
Try to cross sell different other products in the fragrance department
EDUCATION
High School Diploma, Liceo Ipoll, Salto Uruguay, 1989
SKILLS
Fluently write and speak Spanish and English.
Vast experience in customer service.
Personal integrity and honesty
REFERENCE
Marcella Marabolli, DHS Officer 801-***-****
Cher King, Psychologist, 801-***-****
Fabian Amarillo, REALTOR, 801-***-****
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