Omeka Agee
Address: *** ****** *****, *****, ** *5094 Phone: 615-***-****
Email: ******@*****.*** LinkedIn: www.linkedin.com/in/omekaagee
Top-performing Business Analyst with a deep understanding of the software development cycle and experience in providing direction for the planning and execution of user testing efforts. Proficient in assessing business needs, developing initiatives to reduce risks, and cross-department coordination abilities.
Areas of Excellence
Data-Driven Analysis
Strong Interpersonal Skills
Results-Oriented
Problem Solver
Multitasking
Technical Support
Time Management
Relationship Development
Requirements Gathering
Technical Skills
Software
People Tools 7.5 – 8.8
PS Financial Aid
PS Admissions
PS Student Records
PS Human Resource
Genius
Blackboard
PS HCM
PS Student Financials
Jenzabar
Higher Reach
Blackboard
EMS
Hardware and Operating Systems
Linux
Unix
DOS
Windows XP
Windows NT
Windows 2000
Oracle 8.0
Microsoft SQL Server
Windows Vista
Windows 7
MS Excel
MS Word
OS X 10
OS Sierra
Oracle 10
Reporting Tools
SQR
SQL
PL/SQL
JavaScript
People Code
SSRS
SQL Navigator
PS Application Designer
SharePoint
O365
SQL Plus
SQL Developer
PS Query
Crystal Reports
Business Objects
VB Macro
MS Access
PS Process Scheduler
Server Management Studio
One Note
Project Management
Microsoft Project
Vendor Market Surveying
Testing & Trouble Shooting
Conversion
Configuration & Integration
Data Mapping
Managerial Accomplishments
Maximized the projects’ success rates by using assertive customer relationship management practices, acting as a liaison between departments, and ensuring compliance with strict deadlines, tight budgets, and challenging quality requirements.
Guaranteed the continuity of operations by performing scope management activities such as initiating change requests, adjusting timelines as needed, and logging items for implementation post go-live.
Boosted teams’ productivity by formally acknowledging outstanding performance, monitoring individual and team effectiveness, and recommending improvement to facilitate collaboration.
Improved stakeholders’ support and found a consensus with business leaders by identifying underlying differences and resolving conflicts openly and empathetically.
Guaranteed that the staff received all necessary training regarding state-of-the-art project management tools and techniques.
Developed assertive work environments with managerial audiences in order to spearhead discussions with senior leaders and external partners in ways that facilitate decision-making.
Omeka Agee
Address: 360 Kansas Trail, Plano, TX 75094 Phone: 615-***-****
Email: ******@*****.*** LinkedIn: www.linkedin.com/in/omekaagee
Technical Achievements
Spearheaded efforts concerning the development of deliverables according to PMI’s best practices; project prioritization matrix, WBS, RBS, Business Case, RACI Matrix, requirements matrix, and progress reports by using earned value management (EVM) metrics including; SPI, CPI, CV, SV, ETC, TTC.
Lowered organizational risks by leading quality assurance (QA) tasks including monitoring user testing, creating test scripts and test systems, and defining policies, procedures and communications according to multiple strategic goals.
Developed best practices for report deployments, assessed testing results to ensure the solution met the needs of the business, and guaranteed that quality metrics were documented and tracked.
Conducted analyses of functional business processes and functional requirements and participated in the development of business cases in the support of process changes and/or IT projects.
Leveraged on attentive listening skills and a deep understanding of IT topics to gather complex business needs from non-technical audiences as well as subject matter experts (SME) and translate them into cost-effective requirements and feasible operational objectives.
Skilled in providing guidance to executive management using a deep array of reporting tools and key performance indicators. This also involved acting as a liaison between clients and the management team to communicate the projects’ status and delivering reports that translated into actionable insights.
Improved systems’ efficiencies by studying current practices, designing modifications, and writing improved procedures as well as performing lean software development techniques.
Demonstrated an unwavering commitment to providing exceptional customer support, with the ability resolve complex issues and deliver world-class Tier 2 support.
Gained high proficiency in performing risk management procedures such as qualitative and quantitative analysis to ensure that tasks were delivered on time.
Reviewed other work plan timelines and managed workflows to meet timeframes.
Delivered astutely in critical, fast-paced and stressful environments with sound strategic planning and execution skills while reviewing business processes and documented areas for improvement.
Professional Experience
Parker University
Project Manager (PMO) (Sep 2016 - Present)
Systems Analyst / Project Coordinator (Nov 2015 – Sep 2016)
Peyton Resource Group
PeopleSoft Developer Consultant (Apr 2015 – Jun 2015)
UT Southwestern
Business Analyst (Nov 2013 – Jun 2014)
Vanderbilt University
MIS Consultant II (Jul 2002 – Oct 2010)
University of Southern Mississippi
PeopleSoft Developer / Systems Analyst (Aug 2000 - Jul 2002)
Education and Professional Training
University of Southern Mississippi, B.S., Computer Science (Dec 2001)
Certified Associate in Project Management (CAPM) Training
Project Management Professional (PMP) training
Project Management Institute (PMI) Member
Project 2013 training