Omeka Agee

Address: *** ****** *****, *****, ** *5094 Phone: 615-***-****

Email: ac6m77@r.postjobfree.com LinkedIn: www.linkedin.com/in/omekaagee

Top-performing Business Analyst with a deep understanding of the software development cycle and experience in providing direction for the planning and execution of user testing efforts. Proficient in assessing business needs, developing initiatives to reduce risks, and cross-department coordination abilities.

Areas of Excellence

Data-Driven Analysis

Strong Interpersonal Skills

Results-Oriented

Problem Solver

Multitasking

Technical Support

Time Management

Relationship Development

Requirements Gathering

Technical Skills

Software

People Tools 7.5 – 8.8

PS Financial Aid

PS Admissions

PS Student Records

PS Human Resource

Genius

Blackboard

PS HCM

PS Student Financials

Jenzabar

Higher Reach

Blackboard

EMS

Hardware and Operating Systems

Linux

Unix

DOS

Windows XP

Windows NT

Windows 2000

Oracle 8.0

Microsoft SQL Server

Windows Vista

Windows 7

MS Excel

MS Word

OS X 10

OS Sierra

Oracle 10

Reporting Tools

SQR

SQL

PL/SQL

JavaScript

People Code

SSRS

SQL Navigator

PS Application Designer

SharePoint

O365

SQL Plus

SQL Developer

PS Query

Crystal Reports

Business Objects

VB Macro

MS Access

PS Process Scheduler

Server Management Studio

One Note

Project Management

Microsoft Project

Vendor Market Surveying

Testing & Trouble Shooting

Conversion

Configuration & Integration

Data Mapping

Managerial Accomplishments

Maximized the projects’ success rates by using assertive customer relationship management practices, acting as a liaison between departments, and ensuring compliance with strict deadlines, tight budgets, and challenging quality requirements.

Guaranteed the continuity of operations by performing scope management activities such as initiating change requests, adjusting timelines as needed, and logging items for implementation post go-live.

Boosted teams’ productivity by formally acknowledging outstanding performance, monitoring individual and team effectiveness, and recommending improvement to facilitate collaboration.

Improved stakeholders’ support and found a consensus with business leaders by identifying underlying differences and resolving conflicts openly and empathetically.

Guaranteed that the staff received all necessary training regarding state-of-the-art project management tools and techniques.

Developed assertive work environments with managerial audiences in order to spearhead discussions with senior leaders and external partners in ways that facilitate decision-making.

Omeka Agee

Address: 360 Kansas Trail, Plano, TX 75094 Phone: 615-***-****

Email: ac6m77@r.postjobfree.com LinkedIn: www.linkedin.com/in/omekaagee

Technical Achievements

Spearheaded efforts concerning the development of deliverables according to PMI’s best practices; project prioritization matrix, WBS, RBS, Business Case, RACI Matrix, requirements matrix, and progress reports by using earned value management (EVM) metrics including; SPI, CPI, CV, SV, ETC, TTC.

Lowered organizational risks by leading quality assurance (QA) tasks including monitoring user testing, creating test scripts and test systems, and defining policies, procedures and communications according to multiple strategic goals.

Developed best practices for report deployments, assessed testing results to ensure the solution met the needs of the business, and guaranteed that quality metrics were documented and tracked.

Conducted analyses of functional business processes and functional requirements and participated in the development of business cases in the support of process changes and/or IT projects.

Leveraged on attentive listening skills and a deep understanding of IT topics to gather complex business needs from non-technical audiences as well as subject matter experts (SME) and translate them into cost-effective requirements and feasible operational objectives.

Skilled in providing guidance to executive management using a deep array of reporting tools and key performance indicators. This also involved acting as a liaison between clients and the management team to communicate the projects’ status and delivering reports that translated into actionable insights.

Improved systems’ efficiencies by studying current practices, designing modifications, and writing improved procedures as well as performing lean software development techniques.

Demonstrated an unwavering commitment to providing exceptional customer support, with the ability resolve complex issues and deliver world-class Tier 2 support.

Gained high proficiency in performing risk management procedures such as qualitative and quantitative analysis to ensure that tasks were delivered on time.

Reviewed other work plan timelines and managed workflows to meet timeframes.

Delivered astutely in critical, fast-paced and stressful environments with sound strategic planning and execution skills while reviewing business processes and documented areas for improvement.

Professional Experience

Parker University

Project Manager (PMO) (Sep 2016 - Present)

Systems Analyst / Project Coordinator (Nov 2015 – Sep 2016)

Peyton Resource Group

PeopleSoft Developer Consultant (Apr 2015 – Jun 2015)

UT Southwestern

Business Analyst (Nov 2013 – Jun 2014)

Vanderbilt University

MIS Consultant II (Jul 2002 – Oct 2010)

University of Southern Mississippi

PeopleSoft Developer / Systems Analyst (Aug 2000 - Jul 2002)

Education and Professional Training

University of Southern Mississippi, B.S., Computer Science (Dec 2001)

Certified Associate in Project Management (CAPM) Training

Project Management Professional (PMP) training

Project Management Institute (PMI) Member

Project 2013 training

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