Customer Service Administrative Assistant

Kaydrene Y. Campbell

*** - **** ******, ********, ** 11220 ● 347-***-**** ● *************@*****.***

OBJECTIVE

To obtain an entry level position where I can enhance my skills and utilize my knowledge.

EXPERIENCE

McDonald's Inc. December 2014 - Present

Manager

Operated the cash register. Did daily inventory at the end of each shift. Took customers’ orders and complaints.

Donovan Hatem LLP June 2013 – September 2013

File Clerk

Taking lawyer’s personal notes and recording them into corresponding case files, mainly in paper format. Maintaining organization of dates, folders and clients for lawyers. Ensuring that pleadings from other law firms were recorded into the company database correctly. Filing attorneys notes by dates, clients, and folder as appropriate. Organizing transcripts of clients and lawyer interactions by date in transcript binder.

Americare CSS June 2010 – July 2012

Patients Record Clerk

Inputting nurse notes in patients charts. Filing and splitting charts for patients who are coming in more than once per day, making sure that the second chart is more up-to-date with the patient’s health information. Daily communication with the case managers regarding a patient’s chart.

Pitney Bowes Management Service February 2008 – June 2010

Customer Service Representative

Compose monthly reports and graphs using Excel, PowerPoint and Microsoft word. Organize inventory of all equipment used throughout the building. Answering phone calls from clients concerning various customer service issues. Input incoming and outgoing mail into the center tracking system and FedEx Power Ship System. File and archive documents. Distribute correspondence to clients.

Vocational Foundation Inc. December 2007 – January 2008

Administrative Assistant Intern

Photo copied. Open and distributed office mail. Answered phone. Data entry.

Shopper’s World April 2006 – May 2006

Store Clerk

Responsible for arranging store displays. Operated cash register. Provide customer service in a fast pace environment. Handled customer inquiries.

EDUCATION

Samuel J Tilden, Brooklyn, New York October 2004 – June 2006

High School Diploma

Vocational Foundation, Inc. New York October 2007- August 2008

Course: Computer Technology Certificate

SKILLS

MS word, Excel and Power Point (2007)

References

Available upon request.

Kaydrene Y. Campbell

330 - 53rd Street, Brooklyn, NY 11220 ● 347-***-**** ● *************@*****.***

Dear Sir/Madam,

Following this cover letter please find a detailed resume which may prove of interest to you at this time. Please feel free to call me with any questions or comments.

Respectfully,

Kaydrene Y. Campbell

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